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Staying in Mandarin Oriental Qianmen was truly amazing. The whole team plan well to implement exceptional customer service and share the beauty of their property. I'd like to particularly mention some of your staffs ”Marcus” who cared so much about us from the beginning to the end, ”Eathen” the butler who was very professional during the room tour. It was our 2-year anniversary trip and they prepared our room very nicely. Next morning, we had a really joyful breakfast time with ”Wujoon Lee” and the chef ”Ping” Each menu of breakfast was top-notch. Every ingredient was very fresh, high quality, and full of authentic flavors(The Olive oil and Balsamic🫶). We loved Chef Ping's delightful energy and spirit! They were so friendly, and we even took a walk together with Wujoon after breakfast. He showed us other restaurants and beautiful ballrooms and shared many interesting stories regarding the property. It was a very pleasant conversation. I'd also like to mention one bell boy staff(sorry, couldn't pick his name up.) who came to pick up our luggage! We needed more time for packing, so he had to wait for another 10 minutes outside and took our luggage. I was supposed to meet him at the lobby because we wanted to take some more last-minute photos of our beautiful room before we leave. It was raining. After another 10-15mins, we went out and were surprised that he was waiting for us in front of our door without telling us. He just said it was raining quite heavily, so he thought it was better we take the buggy to go to the lobby. He didn't tell us because he didn't want to push us at all and make us hurry. He was very thoughtful, and I was very touched. When we reached lobby, many staffs waiting for us to say good bye, and I was told that the hotel car was prepared for my next destination.(Bvlgari hotel) I was surprised because I was supposed to grab the cab. Marcus gently offered me to take the host car for my convenience with this kind of weather. I really don't know what to say, and I felt like the Mandarin Oriental Qianmen treated me like their family. It was definitely beyond my expectations. All the staff have been very helpful, professional, and attentive. During my way to Bvlgari Hotel, I found out that the driver doesn't use the navigation. I asked him, ”Do you know where we are going?” He said he knows all the locations of every 5 stars and higher grade hotels. What a gentle and professional driver! There are always some reasons to come back! For me, the reason to come back to this property is definitely people and the breakfast, lol. The personnel of this property are absolutely the assets! The quality of service delivered by them during my Beijing trip has convinced me that I can always rely on this hotel for the home-away-from-home feeling. See you again!

We had an incredible stay at this luxurious hotel during our family visit to Universal Studios. From the moment we arrived, the staff made us feel right at home, and I can't say enough good things about Chloe and Melo. They went above and beyond to assist us, making our stay even more special. The hotel is super convenient with a shuttle directly to Universal Studios, which made getting to the park a breeze. And the view from our room overlooking Hogwarts was just breathtaking! It really added to the magic of the trip. One of the best perks is the hotel's connection to a huge, modern shopping mall, no need to venture outside to grab a bite or do some shopping. It's all right there, which was perfect for our family with a young kid. The hotel itself is pristine, with a fresh, new feel throughout. Everything was spotless, and we could tell they really care about keeping the space comfortable and inviting. Overall, we had a fantastic experience and would highly recommend this hotel for anyone planning a trip to Universal Studios. It's the perfect combination of convenience, comfort, and great service!

My recent stay at Mandarin Oriental was nothing short of outstanding. From the moment we arrived, the experience reflected the brand’s hallmark of luxury, warmth, and impeccable service. The staff were exceptionally friendly, professional, and fluent in English, which made the stay very comfortable—especially when we were unsure about certain arrangements. Everyone was genuinely attentive and always ready to help with a smile. The location was excellent, making it convenient to explore the city while still enjoying a peaceful and refined retreat within the hotel. The food quality was very good, and while the offerings were enjoyable, a wider variety would make the dining experience even better. A very special mention goes to Adele Yang, Duty Manager, who truly went above and beyond. Despite our late check-in, she took the time to personally assist us and even gave us a tour of the hotel at that hour. Her professionalism, warmth, and genuine care left a lasting impression and exemplified the exceptional service Mandarin Oriental is known for. Thank you to the entire team for such a memorable stay. I look forward to returning and would highly recommend this hotel to anyone seeking a refined and welcoming luxury experience.

Good afternoon to all guests and hotel staff! I would like to start by saying that I myself was a manager of large international premium luxury hotels in the capital of Russia in the city of Moscow. These are such hotels as Marriot Hotels, Hyatt Hotels and St. Regis Hotels & Resorts. And so I paid attention to everything, literally everything that surrounds and happens in this hotel. We stayed in this hotel Beijing Wanda Vista Hotel for 2 nights, and during this time the hotel showed itself from a great side. The reception staff treated us with respect and kindness during check in and check out and professionalism was evident. The very atmosphere and style of the hotel is grand and magnificent. We would also like to mention the cosy and beautiful room. We loved the open panoramic view of the city and the cleanliness of the room. When we entered the room it was clean, tidy and fresh like the rest of the hotel, this is thanks to the housekeeping department. In fact they have a titanic job, not everyone realises that. Then I would also like to mention the breakfasts, they were varied, well prepared and tasty. As foreigners, the breakfast was suitable for our cultural dietary requirements. I would like to especially note the high quality of service and maintenance. Any hotel of any level is made up of small situational puzzles, and this puzzle was perfectly assembled and made: 1. Every time on the call all errands were fulfilled such as bringing water to the room, bringing an iron, picking up the rubbish, advising on any issues of interest. 2. The hotel staff constantly greeted the guest and were friendly, this is very important. 3. Employees at the entrance to the hotel are doormen, and with luggage carrying are porters, they were always attentive to us guests and helped with boarding a taxi and with luggage, this is also very important, from this immediately formed the first pleasant impression of the hotel. 4. I would like to express my special thanks to Dai Ran. Initially there was a question about visiting the executive lounge. Due to my private visits when holidaying in premium hotels, in most cases this lounge is included in the category for visiting, but in this hotel it was not. So thanks to Dai Ran's ingenuity, expertise, experience and professionalism this issue was easily resolved, thank you again! The Executive Lounge also proved to be a great experience, the staff were kind and attentive to the hotel guests. There was an atmosphere of lightness, beauty and comfort. Thus, Beijing Wanda Vista Hotel is perfect for both business and leisure, and I would gratefully give it the highest rating of 5 points! You can see and feel that the whole complex system of the hotel is working for the benefit of the guests' wonderful holiday! With pleasure I will recommend this hotel to my relatives, friends, colleagues and acquaintances. We have only wonderful memories of our holiday in Beijing. We wish the hotel and all the staff further prosperity!

Excellent check in and out services especially to Staff Rita Zhang! She even got us a Beijing Fridge Magnet as souvenir..so thoughtful. As for the stay, room size is decently good for both of us (a bonus if the contents in the fridge is complimentary). The bed are comfy and water pressure and temp is good. For location wise, not the closet to Wang Fu Jing but its just a short walk away. Along the way theres lawson , family mart and some local chinese food stalls. There's also nearby bronze hotpot restaurant and i highly recommend the one named 京贝簕. You can easily 'didi' to Forbidden city or Temple of Heaven within 20RMB range. So easy to nagivate and visit. For breakfast, pay only $108RMB for adult. Good spread of food!

Great stay at Ascott with many good options nearby. Service is excellent and counter staff are helpful and attentive. Room a little old in some parts and need sprucing up. Else, everything else is lovely about the stay.

I found the Grand Concordia Hotel to be a solid and well-rounded five-star property that caters effectively to both business and leisure travelers. Located in Beijing’s Chaoyang district, the hotel combines traditional elegance with practical amenities, making it particularly suitable for official visits, business travel, and longer stays. 📍 Location & Accessibility From my experience, the hotel’s location on Xiaoyun Road in Chaoyang District is one of its key strengths. Being close to several embassies, commercial offices, and popular areas such as Sanlitun and Solana made getting around relatively convenient. While it is not in the immediate city-center tourist zone, I found transport straightforward, with taxis readily available and metro access within walking distance. This location worked especially well for business-related commitments and appointments. 🛏️ Rooms & Comfort The room I stayed in was spacious, clean, and comfortable, offering a calm and private environment after a busy day. The bed was particularly comfortable, and I appreciated the well-thought-out lighting and overall room layout. Amenities such as reliable Wi-Fi, air conditioning, and a minibar added to the sense of convenience. That said, I did notice that some elements of the room décor and technology felt slightly dated. While everything functioned well, a refresh in certain areas would further elevate the overall experience. Nonetheless, the room met my expectations for comfort and cleanliness. 🍽️ Dining & Facilities The hotel offers a good range of on-site dining options, and I found the breakfast buffet to be varied and well-organized. The café and lounge areas provide comfortable spaces for informal meetings or relaxing in the evening. I also made use of the fitness and leisure facilities, including the gym and swimming pool, which were well maintained and easy to access. In addition, the hotel’s extensive meeting and event spaces clearly make it well suited for conferences, corporate functions, and formal gatherings. 🤝 Service & Staff Service throughout my stay was professional and courteous. Staff at reception and guest services were attentive and helpful, particularly during check-in and with general inquiries. While there were occasional minor communication challenges, these did not significantly impact my stay and were handled with patience and professionalism. 📊 Overall Value & Impression Overall, I felt that the Grand Concordia Hotel offers strong value, especially for business travelers or guests with embassy-related or professional engagements in Chaoyang. Its strengths lie in its location, room size, cleanliness, and comprehensive facilities. Although certain aspects of the hotel would benefit from modernization, the overall experience was comfortable, reliable, and well managed. 📌 Who I Would Recommend It For I would recommend this hotel for: • Business and diplomatic travelers • Guests seeking spacious rooms and full hotel facilities • Longer stays where comfort and practicality matter It may be less ideal if: • You are looking for a highly modern or boutique-style hotel • You want to be within walking distance of major tourist attractions • ⭐ Final Thoughts From my perspective, the Grand Concordia Hotel delivers a dependable and comfortable stay with a strong focus on service and functionality. While there is room for modernization, the hotel succeeds in providing a professional, well-maintained, and welcoming environment. I would consider staying here again, particularly for business or extended visits in Beijing.

moment we arrived, the entire team made us feel incredibly welcome. The GRO, Holiday, was especially helpful and always attentive to our needs throughout our stay. All the staff were brilliant with both us and our children – a special thank you to Adam, who went above and beyond to ensure everyone felt at home. Bubble was also amazing with the kids, and they absolutely adored the Mini Club! The activities were engaging and fun, and Nindi not only ran great sessions with the children but also looked after us so well outside of Mini Club too. The food was excellent – with a great variety of both Chinese and Western dishes to suit all tastes. We enjoyed it so much that we’ve already booked again to celebrate my birthday. Highly recommended for families!

The hotel was in a good location quite central. The room was very nice and the breakfast was excellent. The staff was very polite though the reception staff were very limited in their recommendations when I asked for a Spa and a nail salon close by. They ladies at the reception didn't know where there was one and they didn't bother to check and recommend one. I came to find out, just walking outside the hotel, that there was a Spa parlor just across the hotel and another one once you go out and take a left turn.. Other than that, the men at the reception were very helpful with the luggage.

The service was good, a dude presses the lift button as soon as you are headed to the lift and explains how to use the old school insert and remove card in the lift which is the same process for the room. Room is clean and bed very comfy as you would expect. Big bath and nice views with electronic blinds for privacy and sleep time. Shower nice and strong with multiple heads. We enjoyed our stay, breakfast is pricey if you don’t buy it with your room.