Hotellit aamiaisella kohteessa Busan

The receptionist in charge spoke English well and helped clarify several misunderstandings regarding the hotel policy, as one point differed from what was stated on the Trip.com page (regarding the number of guests). Unfortunately, the stove in the kitchen did not work when we arrived, and the staff mentioned that it was not intended for use by default, which was quite disappointing. However, the staff’s polite and courteous behavior toward us was an excellent point that helped compensate for these shortcomings. Also, the location was very convenient, as it was close to Daiso, a bus stop, and a train station.

Very friendly and helpful staff. Beautiful and clean room. Loved the balcony and bathtub. Would have liked local food options for breakfast and stronger coffee, but overall, ver enjoyable stay. Thank you!

Location was right next to the subway station. Very clean and with good facilities. One thing that was greatly appreciated was the simple and well translated instructions for air conditioning. No more using Papago and struggling to figure it out. Also the view from the balcony of the main street was perfect.

Spacious room with washing machine and fully-equipped kitchen but cooking is not allowed which is weird. Apart from check-in everything is self-service, including making requests for housekeeping every time you need it. Also you won't be receiving a physical room key, just a QR code printed on paper or accessible on a dedicated website (so you need to make sure you have good mobile coverage even in the lift as you'll need the code to get to your floor). Not all staff are proficient in English so it was a bit difficult to communicate with them. And their self-service system requires guests to communicate with staff through kakao talk so it was not that user-friendly to foreign guests.

We had such a positive experience staying here last March that we booked another stay for December, drawn back primarily by the excellent location. Unfortunately, our second visit was quite disappointing as the rooms were showing significant signs of neglect, including mould growth throughout the space. While the room itself was spacious enough to accommodate the three of us, the overall condition left much to be desired. The bathroom in particular is in urgent need of upgrades, and the lack of adequate table space was a major inconvenience. We struggled to find places to keep our belongings, with only a small front table available. This led to us having to charge our devices on the floor, which created a tripping hazard near the power sockets; adding to the problem, the sockets were inconsistent, with some being loose or non-functional, meaning we had to test each one to find those that worked. The property appears to be falling into disrepair in several areas. The bathroom doors were misaligned with nails sticking out, and the floors had uneven bumps that could become dangerous if they wear down and expose sharp edges. On the positive side, the location remains incredibly convenient. It's just a two-minute walk from Nampo Station, Exit 3. The availability of a washing machine and dryer is also helpful for travellers, though there are limitations here too. The facilities are only accessible until 9pm, which clashes with the schedule of many guests who return later in the evening, shower, and then the need to do laundry. With only one machine and one dryer available, wait times are often long, and by the time it’s our turn, it’s nearly time for the facilities to close. Adding more machines or extending the operating hours would make a significant difference to guest comfort. We sincerely hope the hotel invests in renovation and regular maintenance work soon. The property has great potential thanks to its prime location, but without proper upkeep, it risks becoming unsafe and unappealing for visitors.

Very centrally located, easy to find building. But surprised to see no reception. All the details are delivered by email/messages or calls when needed. Fun to have night market right outside the building.

Booked the metro suite upon price drop at Trip. Com and it was very good for the price we've paid. Unit was spacious, fully equipped with large tv, washer dryer microwave, and even a Samsung styler. 2 queen beds and beddings are of good quality. Toilet and shower system were great too. Electrical kettle was provided. Cooking was not allowed unless requested. There was no cutleries or kitchen utensils provided. There was no view from this room generally except very little sea view from the balcony. On our first day bath towel was not provided and hv to ask from the reception. Orded food delivery via Baemin and food can be sent to doorstep. Location is near to Haeundae beach, but could be better as it is not central and close enough to the most lively area. Do not expect full hotel service except presence of the frontdesk (7am-10pm), and there was no in room housekeeping provided for the entire stay of 4 days. Hotel facilities was not opened too, pool was closed. Breakfast was not included and can pay for it and need to hv it at Kwangsu Hotel opppsite the building. Hotel staff was polite, response was prompt when we asked for help to fix the clogged toilet bowl, location was easy to be accessed by taxi via kakao or k-ride. Overall we had good sleep and pleasant stay, and it was well worth the price paid. Thank you.

The hotel is very close to the beach and has the sea view. These were two important requests for me. The room is big enough. The breakfast is ok but we preferred to eat out. They took out the trash every day and made a bed once, it was all about cleaning. They do not renew shower detergents. The receptionist is welcoming and speaks English well. And again, the area is perfect for tourism and go to the beach. There is a laundry room there in the B2 floor.

Fantastic location. Hotel is located right behind the main shopping street is a quiet area. Basic amenities like auto refilling drinking water machine and coffee machine. There is also a small 'hole in the wall' shop just outside the hotel selling fabulous French crepes. Only complaint is the lousy attitude shown by the manager. I booked for 3 nights with another extension for 4 nights (7 nights in total). I stated that I use a mobility device because of my disability in the booking. During check in, upon seeing me, he made feel very unwelcome. He told me to find other hotels and asked me to cancel my booking, claiming that my mobility device will spoil the room. Such a ludicrous remark to make. We had a heated argument eventually as I was very upset a him for being discriminatory. i insisted in staying as it was fully paid. It was my first time in Busan, thus I don't wish to spend my holiday looking for hotels. Btw, the room was perfectly fine. Never felt so unwelcome in my life. Location is its only saving grace. However there are numerous hotels around the area after we got to know the place better.

I enjoyed my stay here at Griffin hotel. A modern cost effective hotel in the heart of everything. The accommodation is the integral part of any vacation so it has to come correct. This is an example of such. I will stay here over and over when I visit busan again. It’s new, modern, lively, quiet, serene, centre to everything and above all budget friendly. Compared to hotels around. You’ll get value for whatever you pay here. I got value for my money. So yes it’s a 10/5 🤩🤩🤩 I love the view from my room I cannot get over such luxury on a budget.!