Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty19.10.2023
Vieraskäyttäjä
The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish.
Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner.
However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top.
In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.
Näytä lisää
Hinta yötä kohden alkaen:481 EUR
Lähetetty2.1.2026
Vieraskäyttäjä
The hotel exceeded our expectations. It is located away from the hustle and bustle, offering a very serene and peaceful environment. The staff were warm and hospitable, and the food was surprisingly delicious—our favourite was the fun platter. We also enjoyed the BBQ dinner and the complimentary kayaking activity.
One area for improvement would be mosquito control. It may be helpful to increase the frequency of pest control services, as we experienced quite a severe mosquito issue and received more than twenty bites during just one dinner.
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Hinta yötä kohden alkaen:65 EUR
Lähetetty20.11.2025
Jason2023
Absolutely incredible hotel experience! Stunning room with balcony overlooking the Singapore Strait. Several activities you can do, from eco golf to fishing and a movie night projected on to the side of the ship. The tour was excellent and all of the staff were great. I hired a motorbike through reception so I could explore the island - all organised very well, although 3x more expensive than say Thailand, Vietnam etc. The restaurant has a limited menu unless you are happy with local, mainly seafood dishes with a couple of western options and pizza. The drinks are expensive already, then they add 21% service and tax, again, significantly higher than what you would pay in similar SE Asian countries but I heard typical for Bintan. Buy your drinks from the convenience store in the ferry terminal - 4x cheaper than the hotel bar restaurant. They did say however that their profits are given to charity. Overall, I had an incredible stay here, excellent value, excellent location if you want to chill or explore the island (not suitable for walking) or just relaxing by the beautiful infinity pool overlooking the ocean. Highly recommended, will 100% return and no need to look at any other hotel on Bintan!
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Hinta yötä kohden alkaen:43 EUR
Lähetetty13.5.2024
Vieraskäyttäjä
Second Time at the Bamboo Camp and it is still very impressive how beautiful and relaxing this place is. We can recommend it to anyone who likes to spend some time in pure nature and enjoy very nice staff. The staff went on the extra mile when we could early check in, when someone went to stock beers in the pouring rain, when we got breakfast boxes at 6am. We also liked the pool and the various activities on the ground, like archery. We want to come back again! Thank you for everything.
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Hinta yötä kohden alkaen:28 EUR
Lähetetty24.9.2025
Notcommon
Vierailumme oli täydellinen. Se on kaunis, balilainen perinteinen huvila, ja kaikki henkilökunta oli ystävällistä ja todella ystävällistä, ja se todella kosketti sydäntäni. Se on hieman vanha kiinteistö, mutta täydellisesti hoidettu. En tuntenut sitä ollenkaan vanhana ja olin melko vaikuttunut siitä, kuinka hyvin he pitivät tätä kaunista huvilaa yllä. Huomaat myös, että yksityiskohtiin on kiinnitetty paljon huomiota, henkilö(t) keksivät tämän suunnittelun ja arkkitehdin täytyy olla nero! Olin huolissani nähtyäni arvostelun ötököistä. Kyllä, ötököitä on, mutta se on täysin luonnollista, koska huvila sijaitsee keskellä luontoa! Siinä piilee tämän lomakeskuksen viehätys. Olisin huolissani, jos he käyttäisivät liikaa kemikaaleja ötököiden tappamiseen. Vihaan ötököitä, mutta mitään haitallista ei ollut - kuten torakkaa, jonka näen aina Hongkongissa... joten olin täysin ok! Siellä vaelteli myös söpöjä liskoja, ja rakastin niiden katselemista. Nautin todella oleskelustani Banyan Treessä, mutta ennen kaikkea ihmiset tekivät vierailustani ikimuistoisen - kaikki hymyilivät ja tervehtivät niin mukavasti, mikä teki matkastani todella ikimuistoisen. He olivat myös erittäin huomaavaisia ja avuliaita. Kunpa voisin palata jonain päivänä!
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Hinta yötä kohden alkaen:253 EUR
Lähetetty13.12.2025
Mixworld
Stayed there for 4 days 3 nights for surprise birthday celebration!
Gonna start off with the security at the entrance. It was good as they seem to really checked on who or which guest was entering the resort. 👍🏻
The resort was very nice, so spacious , very clean as well! The pool is really well maintain. Bed is super comfy. Have Netflix on TV.
Requested for a room deco for surprise birthday , even tho the date of the deco gotten wrong, appreciate the reservation officer came personally to actually apologies. But I have to say the birthday deco is very pretty. I love it
The team member and all the staff are very friendly , approachable and helpful.
Prompt reply from the team In WhatsApp whenever anything was requested or asked
Service was definitely 💯👍🏻
Ordered room service on the first day we arrived for dinner ( as it was late and raining outside ) - The food was actually really tasty.
Breakfast was normal,not too bad, have nice beach view to enjoy.
Arranged a romantic dinner for birthday , but sadly it’s raining heavily , location have to shift to inside the restaurant instead of by the beach. The setup was ok ok .
Staff was so nice to sing a birthday song :) . Food was nice too , no complain
Overall happy with my stay, it was a good experience, wish I could stay a little more longer !
Will definitely recommend my friends and family here.
Thank you to all team from Pantai Indah :)
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Hinta yötä kohden alkaen:134 EUR
Lähetetty3.2.2026
DaniVin
We really enjoyed our stay at Natra Resort. The staff were genuinely friendly and welcoming—we were always greeted with warm smiles, which made a big difference. The complimentary buffet breakfast was a great bonus.
Food and spa services are on the pricier side, but the resort is fully self-contained, so you don’t really need to go elsewhere. Complimentary buggy services around the resort were very convenient, and they also offer activities, spa packages, and taxi services.
Overall, we had a relaxing and enjoyable stay and would definitely return.
Näytä lisää
Hinta yötä kohden alkaen:112 EUR
Lähetetty19.7.2025
Anonyymi käyttäjä
Villa on suuri ja tilava, mutta tuntui vanhalta ja huonosti hoidetulta. Sisään astuessamme meitä tervehtivät heti monet kuolleet lehdet, jotka olivat hajallaan uima-altaan reunalla ja kelluivat altaassa. Lattia tuntui myös likaiselta, joten käytimme tohveleita kaikkialla. Suihku on ulkona, mikä tarkoitti, että meidän piti kylpeä tohvelit jalassa. Kylpyammeen viemäröinti ei toiminut, vaikka teknikko lähetettiin paikalle. Koska allas oli kirkkaasti valaistu yöllä, näimme sisällä kelluvan monia epäpuhtauksia + Uin suoraan sammakkoon yrittäessäni nauttia uima-altaasta yöllä. Aamiainen oli syötävä, mutta vaatimaton, ja latte maistui vedeltä.
Yövyimme Deluxe Suite Villassa, mutta villamme ei vastannut verkossa olevia kuvia.
Yksi hyvä puoli villassa on sen sijainti - se on lähimpänä Plaza Lagoita, jossa on hyviä vaihtoehtoja ja kauppoja, sekä Lagoin rantaa, joka on kaunis auringonlaskun aikaan ja erittäin siisti.
Kaiken kaikkiaan en suosittele tätä perheelle ja ystäville, elleivät he tee suurta remonttia/paranna huomattavasti ylläpitoaan.
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Hinta yötä kohden alkaen:88 EUR
Lähetetty10.9.2024
Vieraskäyttäjä
Excellent location away from the usual water parks and tourists. The resort is only an hr from the ferry terminal, for an additional fee, they can arrange pickup/drop off. The room is way better than the photos advertised. Every amenity you can think of is available including insect repellent cream. This is the place to stay if you want to be close to nature. There are a few species of kingfishers, sandpipers and swifts, raptors, etc just to name a few. The main highlight of this place is when the tide is low, you can walk out and go fish hunting, spot different species of crabs, and mudskippers, etc. Since it is a mangrove beach, inevitably there are sandflies so it's important to cover up when heading to the beach. The staff are friendly and food is amazing. I will be back again hopefully in the near future.
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Hinta yötä kohden alkaen:38 EUR
Lähetetty2.11.2025
Mayer Chan
Check in was quick and easy. Rooms were already blasting cold temperature at 16C with a card inserted into the system. Much appreciated due to the super hot weather.
Pool was small. More for soaking chilling than swimming.
Gym was small. Enclosed with glass with the top open-air so it can be very hot and humid. Treadmill was pitiful. It is more of a home-based type treadmill than one that is usually found in hotels.
My group of 14 adults decided to have dinner at the cafe/ restaurant. The menu is limited but sufficient for us to try the local food. Unfortunately, the food was very slow and came in bits and pieces ie 1 dish came out after 10-15min of waiting. Imagine 14 adults ordering multiple dishes + drinks? We must have ordered 30+ dishes, not including drinks. It was only at the last 20min of our dinner that many dishes came out of the kitchen at the same time. The staff was definitely not prepared to handle such orders in the evenings. Some of the dishes like satay was cold. Some dishes were also missed out. Truly disappointing.
The wait staff were nice and patient.
Breakfast was much better. Many dishes and choices.
This hotel seems to be a popular choice with Chinese nationals. The whole hotel was swarmed with them during breakfast.
Näytä lisää
Hinta yötä kohden alkaen:28 EUR