Bintan Regency Hotels with Parvekkeita

The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.

The hotel exceeded our expectations. It is located away from the hustle and bustle, offering a very serene and peaceful environment. The staff were warm and hospitable, and the food was surprisingly delicious—our favourite was the fun platter. We also enjoyed the BBQ dinner and the complimentary kayaking activity. One area for improvement would be mosquito control. It may be helpful to increase the frequency of pest control services, as we experienced quite a severe mosquito issue and received more than twenty bites during just one dinner.

Second Time at the Bamboo Camp and it is still very impressive how beautiful and relaxing this place is. We can recommend it to anyone who likes to spend some time in pure nature and enjoy very nice staff. The staff went on the extra mile when we could early check in, when someone went to stock beers in the pouring rain, when we got breakfast boxes at 6am. We also liked the pool and the various activities on the ground, like archery. We want to come back again! Thank you for everything.

We really enjoyed our stay at Natra Resort. The staff were genuinely friendly and welcoming—we were always greeted with warm smiles, which made a big difference. The complimentary buffet breakfast was a great bonus. Food and spa services are on the pricier side, but the resort is fully self-contained, so you don’t really need to go elsewhere. Complimentary buggy services around the resort were very convenient, and they also offer activities, spa packages, and taxi services. Overall, we had a relaxing and enjoyable stay and would definitely return.

Stayed there for 4 days 3 nights for surprise birthday celebration! Gonna start off with the security at the entrance. It was good as they seem to really checked on who or which guest was entering the resort. 👍🏻 The resort was very nice, so spacious , very clean as well! The pool is really well maintain. Bed is super comfy. Have Netflix on TV. Requested for a room deco for surprise birthday , even tho the date of the deco gotten wrong, appreciate the reservation officer came personally to actually apologies. But I have to say the birthday deco is very pretty. I love it The team member and all the staff are very friendly , approachable and helpful. Prompt reply from the team In WhatsApp whenever anything was requested or asked Service was definitely 💯👍🏻 Ordered room service on the first day we arrived for dinner ( as it was late and raining outside ) - The food was actually really tasty. Breakfast was normal,not too bad, have nice beach view to enjoy. Arranged a romantic dinner for birthday , but sadly it’s raining heavily , location have to shift to inside the restaurant instead of by the beach. The setup was ok ok . Staff was so nice to sing a birthday song :) . Food was nice too , no complain Overall happy with my stay, it was a good experience, wish I could stay a little more longer ! Will definitely recommend my friends and family here. Thank you to all team from Pantai Indah :)

Se oli meille loistava oleskelu. Merinäköalallinen mökki on mukava ja viihtyisä minulle ja miehelleni. Esteetön näköala merelle on suosikkini. Huonepalvelu oli hyvää ja henkilökunta ystävällistä ja tervehti meitä aina hymyillen. Yövyimme kolme yötä ja söimme ateriamme lomakeskuksen ravintoloissa. Aamiainen sisältyi varaukseemme ja aamiaisella tarjoiltu ruoka oli hyvää, mutta ei mitään erityistä mainittavaa. Söimme lounaan ja illallisen Spicessä ja Kelongin mereneläväravintolassa. Sanoisin, että ruokavalikoima on rajallinen ja kallis. Sanoisin, että se on kalliimpaa kuin Singapore (yksi Aasian kalleimmista kaupungeista). Kahdelle hengelle käytimme noin 70–170 dollaria ateriaa kohden… alkupala, yksi pääruoka ja yksi halvin juoma. Kun söimme mereneläväruokaa, se maksoi enemmän, tietenkin noin 170 dollaria. Kaiken kaikkiaan se oli hyvä kokemus. Mukava oleskelu kalliita ruokia lukuun ottamatta. Ruoan maku on ihan ok. Yövyimme kolme yötä, joten meidän oli vaikeampi valita, mitä syödä, kun valinnanvaraa ei ole paljon eikä se ole jännittävää, ja olet lomakeskuksessa... joten et voi mennä ulos ja ostaa edullisempaa ruokaa ulkopuolelta. Jos lomakeskuksessa on enemmän kiinalaista ruokaa, se on hyvä. Joten jos yövyt rentoutumassa, se on hyvä. Jos olet ruokaharrastaja..., tämä paikka ei ole sinua varten.

Villa on suuri ja tilava, mutta tuntui vanhalta ja huonosti hoidetulta. Sisään astuessamme meitä tervehtivät heti monet kuolleet lehdet, jotka olivat hajallaan uima-altaan reunalla ja kelluivat altaassa. Lattia tuntui myös likaiselta, joten käytimme tohveleita kaikkialla. Suihku on ulkona, mikä tarkoitti, että meidän piti kylpeä tohvelit jalassa. Kylpyammeen viemäröinti ei toiminut, vaikka teknikko lähetettiin paikalle. Koska allas oli kirkkaasti valaistu yöllä, näimme sisällä kelluvan monia epäpuhtauksia + Uin suoraan sammakkoon yrittäessäni nauttia uima-altaasta yöllä. Aamiainen oli syötävä, mutta vaatimaton, ja latte maistui vedeltä. Yövyimme Deluxe Suite Villassa, mutta villamme ei vastannut verkossa olevia kuvia. Yksi hyvä puoli villassa on sen sijainti - se on lähimpänä Plaza Lagoita, jossa on hyviä vaihtoehtoja ja kauppoja, sekä Lagoin rantaa, joka on kaunis auringonlaskun aikaan ja erittäin siisti. Kaiken kaikkiaan en suosittele tätä perheelle ja ystäville, elleivät he tee suurta remonttia/paranna huomattavasti ylläpitoaan.

Was here for a company retreat. Location is really far from anything else, but I kinda like it this way. Its a double storey room, with a living area and a private pool on the first floor and the bedroom on the second. Bathroom area is huge, there is some smell at the shower area, think its the drainage issue, and the sick is a lottle rusty. But the wonderful and friendly staff of the resort make all these small imperfection, perfect! Good job to the team! Oh, i was surprise by the breakfast spread 😃 quite a good spread of local and western choices that i kinda overeat 🤣. And credit to the chef too! I had lunch and dinner at Azura, food taste good! Recommend for family and friends gatherings.

Check in was quick and easy. Rooms were already blasting cold temperature at 16C with a card inserted into the system. Much appreciated due to the super hot weather. Pool was small. More for soaking chilling than swimming. Gym was small. Enclosed with glass with the top open-air so it can be very hot and humid. Treadmill was pitiful. It is more of a home-based type treadmill than one that is usually found in hotels. My group of 14 adults decided to have dinner at the cafe/ restaurant. The menu is limited but sufficient for us to try the local food. Unfortunately, the food was very slow and came in bits and pieces ie 1 dish came out after 10-15min of waiting. Imagine 14 adults ordering multiple dishes + drinks? We must have ordered 30+ dishes, not including drinks. It was only at the last 20min of our dinner that many dishes came out of the kitchen at the same time. The staff was definitely not prepared to handle such orders in the evenings. Some of the dishes like satay was cold. Some dishes were also missed out. Truly disappointing. The wait staff were nice and patient. Breakfast was much better. Many dishes and choices. This hotel seems to be a popular choice with Chinese nationals. The whole hotel was swarmed with them during breakfast.

Excellent location away from the usual water parks and tourists. The resort is only an hr from the ferry terminal, for an additional fee, they can arrange pickup/drop off. The room is way better than the photos advertised. Every amenity you can think of is available including insect repellent cream. This is the place to stay if you want to be close to nature. There are a few species of kingfishers, sandpipers and swifts, raptors, etc just to name a few. The main highlight of this place is when the tide is low, you can walk out and go fish hunting, spot different species of crabs, and mudskippers, etc. Since it is a mangrove beach, inevitably there are sandflies so it's important to cover up when heading to the beach. The staff are friendly and food is amazing. I will be back again hopefully in the near future.