Hotellit aamiaisella kohteessa Bintan Regency

The hotel and its facilities are very nice. Here and there a few spots of improvements needed but otherwise a very attractive hotel with lovely features. A very pleasant stay starts with a dedicated lounge at the ferry terminal which is available upon arrival and departure (taking care of your visa and other requirements). Travel to the actual hotel is within short 20 minutes by hotel shuttle bus. You can chose between colonial style suites at the main building or near by or Thai/ Bali style villas on the large ground and a short walk away from the main building. The Thai villas are very nice, filled with all the necessary amenities and some top of the range products. Plenty of storage space, outdoor veranda seating and well kept exterior make it really nice. At the main section, the pool is with its 50 meter in length a true highlight, together with the very easy and close proximity to the pristine and huge beach section. Although facing north, the beach is actually in a bay and can be explored for hours. Also well worth mentioning is the spa which provides truly amazing treatments administered by very experienced therapists who will truly pamper you from start to finish. Regrettably, there are also a number of shortcomings. Although the hotel provides insect repellant for your daily use, even the best of preventions and best of cleaning/ spraying efforts of the staff will not stop billions of sand flees attacking you on the beach, especially after rain or during the evening hours when you become their dinner. However, the biggest drawback is the food and beverage section. For a hotel operating in such a high price category, the restaurant is a true letdown perhaps even the sole reason for not coming back again. Yes staff everywhere is very friendly, attentive and making it their business to know you by your first name from the start, but the entire food and beverage section requires a lot of improvements to even get close to a star rated service. Yes the drinks are well made (guess can be expected at prices of US$20 plus) but the restaurant service truly lacks what it takes. The food, expensive as it is, lacks any sort of imagination, is void of any special touches, and surely does not represent Indonesian cuisine in any shape or form. As said, staff are very friendly and trying their best however, if they are not taught the basics or led by indifferent managers, then things need to change. Management comes from the top. In summary, if you are looking for a nice place to relax in a colonial style building, not too crowded with a lovely pool, then please try the Sanchaya. However, if you looking for cuisine which is anything but poor, not even ordinary, then you better look elsewhere.

The hotel exceeded our expectations. It is located away from the hustle and bustle, offering a very serene and peaceful environment. The staff were warm and hospitable, and the food was surprisingly delicious—our favourite was the fun platter. We also enjoyed the BBQ dinner and the complimentary kayaking activity. One area for improvement would be mosquito control. It may be helpful to increase the frequency of pest control services, as we experienced quite a severe mosquito issue and received more than twenty bites during just one dinner.

We had a truly wonderful stay at Hotel Indigo Bintan, and it exceeded our expectations in every way. From the moment we arrived, the hospitality was outstanding. The staff were warm, attentive, and genuinely caring, always greeting us with smiles and going out of their way to make sure we were comfortable. Traveling as a family, we really appreciated how thoughtful and accommodating everyone was—it made the entire stay feel relaxed and special. The highlight for us was Ocean Restaurant. The food was consistently delicious, well-presented, and offered a great variety, every meal felt fresh and satisfying. Dining with the sea view made the experience even more enjoyable. The resort itself is beautiful and well-maintained, with a great atmosphere for families. We had so much fun together, whether it was relaxing by the pool, enjoying the beach, or simply soaking in the peaceful surroundings. It was the perfect balance of relaxation and enjoyment. Overall, Hotel Indigo Bintan delivered an unforgettable experience through excellent service, great food, and genuine hospitality. We left with happy memories and would definitely return again. Highly recommended for families and anyone looking for a refreshing getaway.

Absolutely incredible hotel experience! Stunning room with balcony overlooking the Singapore Strait. Several activities you can do, from eco golf to fishing and a movie night projected on to the side of the ship. The tour was excellent and all of the staff were great. I hired a motorbike through reception so I could explore the island - all organised very well, although 3x more expensive than say Thailand, Vietnam etc. The restaurant has a limited menu unless you are happy with local, mainly seafood dishes with a couple of western options and pizza. The drinks are expensive already, then they add 21% service and tax, again, significantly higher than what you would pay in similar SE Asian countries but I heard typical for Bintan. Buy your drinks from the convenience store in the ferry terminal - 4x cheaper than the hotel bar restaurant. They did say however that their profits are given to charity. Overall, I had an incredible stay here, excellent value, excellent location if you want to chill or explore the island (not suitable for walking) or just relaxing by the beautiful infinity pool overlooking the ocean. Highly recommended, will 100% return and no need to look at any other hotel on Bintan!

I stayed at the hotel from 12 to 15 October and was very pleased with my experience. The room was spacious, clean, and well-maintained, with excellent bathroom amenities. The staff were all friendly, courteous, and helpful throughout my stay, which made the experience even more enjoyable. The only shortcoming was on the first night when I noticed that the bedsheet had some stains. However, the housekeeping team responded promptly and replaced it with a fresh set immediately. I truly appreciate their quick response and professionalism in handling the matter. Overall, I was very satisfied with my stay and would be happy to return in the future.

Second Time at the Bamboo Camp and it is still very impressive how beautiful and relaxing this place is. We can recommend it to anyone who likes to spend some time in pure nature and enjoy very nice staff. The staff went on the extra mile when we could early check in, when someone went to stock beers in the pouring rain, when we got breakfast boxes at 6am. We also liked the pool and the various activities on the ground, like archery. We want to come back again! Thank you for everything.

We really enjoyed our stay at Natra Resort. The staff were genuinely friendly and welcoming—we were always greeted with warm smiles, which made a big difference. The complimentary buffet breakfast was a great bonus. Food and spa services are on the pricier side, but the resort is fully self-contained, so you don’t really need to go elsewhere. Complimentary buggy services around the resort were very convenient, and they also offer activities, spa packages, and taxi services. Overall, we had a relaxing and enjoyable stay and would definitely return.

Hotelli oli siisti ja sijaitsi Lagoin lomakeskuksessa, missä halusimmekin olla, mutta hotelli vaikuttaa vanhalta, kuntosali oli surullinen tekosyy, jossa oli vain käsipainot, tilaa ruokaa kattoterassilta, hiljainen ja mauton, palvelu oli hyvää, vaikka hotelli oli tyhjä, mutta meitä pyydettiin silti kirjautumaan sisään klo 15 tai maksamaan 200 000 IDR. Onneksi tämä ei ollut suuri ongelma, koska meillä oli järjestettyjä aktiviteetteja, mikä sanoi, että huone oli riittävän mukava, mutta ilmastointi lakkasi toimimasta viimeisenä iltana, kun olin siellä, eikä se tullut enää päälle, mikä aiheutti minulle unenpuutteen.

Check in was quick and easy. Rooms were already blasting cold temperature at 16C with a card inserted into the system. Much appreciated due to the super hot weather. Pool was small. More for soaking chilling than swimming. Gym was small. Enclosed with glass with the top open-air so it can be very hot and humid. Treadmill was pitiful. It is more of a home-based type treadmill than one that is usually found in hotels. My group of 14 adults decided to have dinner at the cafe/ restaurant. The menu is limited but sufficient for us to try the local food. Unfortunately, the food was very slow and came in bits and pieces ie 1 dish came out after 10-15min of waiting. Imagine 14 adults ordering multiple dishes + drinks? We must have ordered 30+ dishes, not including drinks. It was only at the last 20min of our dinner that many dishes came out of the kitchen at the same time. The staff was definitely not prepared to handle such orders in the evenings. Some of the dishes like satay was cold. Some dishes were also missed out. Truly disappointing. The wait staff were nice and patient. Breakfast was much better. Many dishes and choices. This hotel seems to be a popular choice with Chinese nationals. The whole hotel was swarmed with them during breakfast.

Was here for a company retreat. Location is really far from anything else, but I kinda like it this way. Its a double storey room, with a living area and a private pool on the first floor and the bedroom on the second. Bathroom area is huge, there is some smell at the shower area, think its the drainage issue, and the sick is a lottle rusty. But the wonderful and friendly staff of the resort make all these small imperfection, perfect! Good job to the team! Oh, i was surprise by the breakfast spread 😃 quite a good spread of local and western choices that i kinda overeat 🤣. And credit to the chef too! I had lunch and dinner at Azura, food taste good! Recommend for family and friends gatherings.