Löydä 4 tähden hotellit kohteessa Bintan Regency

Great place to relax, very clean. Very nice staff and food is very good. The beach is very nice also

Villa on suuri ja tilava, mutta tuntui vanhalta ja huonosti hoidetulta. Sisään astuessamme meitä tervehtivät heti monet kuolleet lehdet, jotka olivat hajallaan uima-altaan reunalla ja kelluivat altaassa. Lattia tuntui myös likaiselta, joten käytimme tohveleita kaikkialla. Suihku on ulkona, mikä tarkoitti, että meidän piti kylpeä tohvelit jalassa. Kylpyammeen viemäröinti ei toiminut, vaikka teknikko lähetettiin paikalle. Koska allas oli kirkkaasti valaistu yöllä, näimme sisällä kelluvan monia epäpuhtauksia + Uin suoraan sammakkoon yrittäessäni nauttia uima-altaasta yöllä. Aamiainen oli syötävä, mutta vaatimaton, ja latte maistui vedeltä. Yövyimme Deluxe Suite Villassa, mutta villamme ei vastannut verkossa olevia kuvia. Yksi hyvä puoli villassa on sen sijainti - se on lähimpänä Plaza Lagoita, jossa on hyviä vaihtoehtoja ja kauppoja, sekä Lagoin rantaa, joka on kaunis auringonlaskun aikaan ja erittäin siisti. Kaiken kaikkiaan en suosittele tätä perheelle ja ystäville, elleivät he tee suurta remonttia/paranna huomattavasti ylläpitoaan.

Check in was quick and easy. Rooms were already blasting cold temperature at 16C with a card inserted into the system. Much appreciated due to the super hot weather. Pool was small. More for soaking chilling than swimming. Gym was small. Enclosed with glass with the top open-air so it can be very hot and humid. Treadmill was pitiful. It is more of a home-based type treadmill than one that is usually found in hotels. My group of 14 adults decided to have dinner at the cafe/ restaurant. The menu is limited but sufficient for us to try the local food. Unfortunately, the food was very slow and came in bits and pieces ie 1 dish came out after 10-15min of waiting. Imagine 14 adults ordering multiple dishes + drinks? We must have ordered 30+ dishes, not including drinks. It was only at the last 20min of our dinner that many dishes came out of the kitchen at the same time. The staff was definitely not prepared to handle such orders in the evenings. Some of the dishes like satay was cold. Some dishes were also missed out. Truly disappointing. The wait staff were nice and patient. Breakfast was much better. Many dishes and choices. This hotel seems to be a popular choice with Chinese nationals. The whole hotel was swarmed with them during breakfast.

Good location for a beach front holiday. Kids could play at the beach and swimming pools for the entire day. Thank you for the hospitality (from most of the staff)! The only issue is that the General Manager or someone from senior management (Mr R - didn't catch his full name) who appeared on the last day should have better communication with the staff at reception - what the reception informed us on the first day when we double checked on some additional charges (staff said no charge) is totally different from what he insisted on the last day of our stay (he said got additional charge).