Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Luzern

Location is great for city shopping. Restaurant is nice and food quality is high. Stayed in a very small room without lake view. People at next building were doing gym and able to look clearly the room without too much privacy. Very noise on traffic due to proximity to the main road if you open windows for fresh air. The bathtub plug is too old and hurt my finger with loose metal chips come off. Recommend to stay only for lake view room during non-peak season. Otherwise, not very cost efficient except you get a big pocket.

The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

Check in was pretty fast and easy. The rooms are pretty decent with size, but only allow 2 adults and 1 child on the double bed. Paying for an additional bed for adult costs CHF 80, which is reasonable. However, since I have 2 young kids, I also have to pay for the additional bed. Though not a big deal, but hope hotel can revise the occupancy policy to offer family with 2 young child to stay in without additional costs, Location wise, it’s fantastic. Next to a university.

The hotel offers a convenient location near the train station, and the room was clean, comfortable, and well-maintained. From a facilities standpoint, everything met expectations. However, the service provided during the night shift was disappointing. Shortly after midnight, I contacted the front desk for assistance with locating an Apple Store or confirming the train route to the airport, as my phone screen had just been damaged. The staff member on duty displayed impatience and a clear unwillingness to communicate. He repeatedly told me not to worry in front of him and to “figure it out myself,” which was both unhelpful and unprofessional. His information was also inconsistent—first claiming the Apple Store near the train station could repair phones, then insisting there was no Apple Store in the area. When I approached the reception directly for further assistance, he again refused to help. By contrast, the morning receptionist was courteous, patient, and provided clear guidance, including the fact that a train transfer was required to reach the airport—details the night staff had not mentioned. It is unfortunate that one staff member’s attitude overshadowed an otherwise positive experience. With more consistent and professional service across all shifts, this hotel would be an excellent choice for travelers.

Hotel has a long history and beautifully furnished, but was located quite far from the station and there was not much of a view. Loved the breakfast.

Room is clean. However do expect a basin in the front of your bed and 2 fans as there are no air conditioner. Always keep your luggages with you and don’t leave it unattended. The hotel has only a security camera in the entrance area, there are no other cameras placed in the hotel. Just be extra vigilant!

Encontramos la habitacion un poco pequeña. Coincidimos con una ola de calor y como carece de aire acondicionado parecía un horno.El desayuno muy completo.

Not near city centre. However, hotel provided free ticket for public transport there. Overall, a very pleasant experience during my stay there.

Hotelli sijaitsee Lucernen aseman lähellä ja helposti saatavilla. Lisäksi lyhyt kävely kappeli sillan ja vanhan kaupungin. On ruokailualue, jossa voit syödä ja tarjoaa myös kahvia ja teetä 24/7. Televisio ei kuitenkaan ole englantilaisia kanavia ja nauha on kylmä. Kylmävettä on kuuma, mutta se ei kestä kauan.

Located 15 mins walking distance to Lucern train station. It had everything we needed but no facial tissue and only one towel per person. Our stay was great and the host who helped with check in was friendly.