Löydä 4 tähden hotellit kohteessa Luzern

The hotel locates alongside lake where is amazing view to enjoy in the morning. You can spend a whole day sitting alongside lake. Although the hotels does not locates in the city center but 15mins by bus which is bus station opposites hotel.

The hotel offers a convenient location near the train station, and the room was clean, comfortable, and well-maintained. From a facilities standpoint, everything met expectations. However, the service provided during the night shift was disappointing. Shortly after midnight, I contacted the front desk for assistance with locating an Apple Store or confirming the train route to the airport, as my phone screen had just been damaged. The staff member on duty displayed impatience and a clear unwillingness to communicate. He repeatedly told me not to worry in front of him and to “figure it out myself,” which was both unhelpful and unprofessional. His information was also inconsistent—first claiming the Apple Store near the train station could repair phones, then insisting there was no Apple Store in the area. When I approached the reception directly for further assistance, he again refused to help. By contrast, the morning receptionist was courteous, patient, and provided clear guidance, including the fact that a train transfer was required to reach the airport—details the night staff had not mentioned. It is unfortunate that one staff member’s attitude overshadowed an otherwise positive experience. With more consistent and professional service across all shifts, this hotel would be an excellent choice for travelers.

As as Swiss, I never travelled much inside Switzerland. I am usually travel around in Asia, like Japan, Thailand, Taiwan. So I was seriously shocked how low quality the Swiss Hotels are. Besides this I was also in Interlaken, and have to say the hotels are mere Motel standard at a price tag from 300-500$ for 15m² not even clean. And it's not only this Hotel, many others around I had Lunch or Dinner are in such bad condition But to the ”Art Deco” Montana... The best part is at the beginning. Reaching the entrance by a Cogwheel Car, is great, the lobby is nice as well and the terrace with lake view is beautiful. But then, comes the issue, the price changed, the day of the check in was 180$ cheaper for the same room than when I booked it. We didn't get any compensation which i didn't expect i Switzerland anyways, still a bit disappointed. But ok... off to the hotel room. The pictures prepared me to not have too much expectations but, the reality is just so heartbreaking worse. I stayed in cheap hotels for 80$ in China or Thailand with same standard. The Dyson Hairdryer didn't save the impression. We were the first 30 minutes really depressed, sitting on the bed full of regrets going to lucerne. It's all so cheap made for that price. Well, we recovered and left the hotel for travel. But bottom line, the cheapest hotels in Switzerland are barely worse than the range from 400-600$ like the Montana. If wanna luxury, better opt for those instagram famous Hotels for 1200$ + Anything else is all the same low standard. Side Note: In Switzerland 3-4 Stars Hotel Minibar is not free.

Very close to Luzern Chapel Bridge and other location, stuff are very helpful

Hotel has a long history and beautifully furnished, but was located quite far from the station and there was not much of a view. Loved the breakfast.