Löydä 4 tähden hotellit kohteessa Luzern

The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

We stayed 3 nights in a family room for 4. The room is spacious enough to put all our 5 luggages. The bed is comfy and there is a mini bar which offer free drinks. The location is ideal and walking distance about 10mins to the main train station. The buffet breakfast spread is also good.

Very convenient location. Near the train station and the old town. But it is also very noisy at night and in the early morning. The hotel is next to a club, you can hear people talking loudly from 11pm onwards to early morning from your room. On weekdays, you can hear the rubbish truck around 5-6am.

Check in was pretty fast and easy. The rooms are pretty decent with size, but only allow 2 adults and 1 child on the double bed. Paying for an additional bed for adult costs CHF 80, which is reasonable. However, since I have 2 young kids, I also have to pay for the additional bed. Though not a big deal, but hope hotel can revise the occupancy policy to offer family with 2 young child to stay in without additional costs, Location wise, it’s fantastic. Next to a university.

The hotel offers a convenient location near the train station, and the room was clean, comfortable, and well-maintained. From a facilities standpoint, everything met expectations. However, the service provided during the night shift was disappointing. Shortly after midnight, I contacted the front desk for assistance with locating an Apple Store or confirming the train route to the airport, as my phone screen had just been damaged. The staff member on duty displayed impatience and a clear unwillingness to communicate. He repeatedly told me not to worry in front of him and to “figure it out myself,” which was both unhelpful and unprofessional. His information was also inconsistent—first claiming the Apple Store near the train station could repair phones, then insisting there was no Apple Store in the area. When I approached the reception directly for further assistance, he again refused to help. By contrast, the morning receptionist was courteous, patient, and provided clear guidance, including the fact that a train transfer was required to reach the airport—details the night staff had not mentioned. It is unfortunate that one staff member’s attitude overshadowed an otherwise positive experience. With more consistent and professional service across all shifts, this hotel would be an excellent choice for travelers.

Hotel has a long history and beautifully furnished, but was located quite far from the station and there was not much of a view. Loved the breakfast.

Located ~700 m from the main train station, near thr lake, however, all the rooms are obscured by other buildings so there’s no view of the lake.

Hotel Monopol Luzern is a highly-rated, centrally located hotel in Lucerne, Switzerland, known for its classic elegance, lake views, and proximity to attractions like the Chapel Bridge and right next to Luzern train station. It was built in 1899 with historic and most architecturally in wood building. Breakfast was good and has variety of choices. It has McDonald and Starbucks below the building which make it super convenient.

hotel’s central location, noting its proximity to key attractions and transportation hubs. The hotel’s staff are friendly and helpful.  Improvement: absence of certain in-room amenities, such as fridges or kettles

A bit far from train station and need to take luggage up to stairs at the entrance!