Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty1.9.2025
PaulChanLK
Tarkista henkilöstö oli erittäin hyödyllinen ja varmista, että kaikki tarpeeni täyttyvät.
Gym ja sauna ovat fantastisia
Aamiaista jatkettiin.
Näytä lisää
Hinta yötä kohden alkaen:26 153 JPY
Lähetetty12.8.2025
SN 셀린
Stands out for its service from the check-in (much needed cold towel and drink on a hot day) to the meals (passionate sharing of Vietnamese delicacies) to the check-out (take home souvenir). The hotel spa is convenient, the restaurant Mia served delicious food, and the staff is knowledgeable and helpful when we needed some medical assistance. Great location!
Room was a bit dated and in need of touch-ups, and not sure if they have an eco-friendly policy on bedsheets change because mine didn't look like it was changed.
Näytä lisää
Hinta yötä kohden alkaen:11 613 JPY
Lähetetty20.5.2025
Traveller1001
We really enjoyed our stay at Classyc Hotel! Best thing was all the staff - everyone was so friendly, helpful and smiling all the time! We were welcomed with drinks and snacks on our arrival, got brought up to our room, and every time we go out and come back, they will open the door for us and greet us! Room was comfortable with everything we need - the only thing I would change is having slippers instead of thongs, but that's our preference only. Breakfast was amazing, it had great selection of choices including local food and coffee, all the staff again were so attentive and friendly! On departure we were gifted with a cute Vietnam souvenir which was a lovely touch! Thank you to all the staff members during our stay, we had a wonderful time and would definitely stay here again if we come back to Hanoi!
Näytä lisää
Hinta yötä kohden alkaen:16 959 JPY
Lähetetty24.8.2025
Bon Law
We stayed at hotel chateau de hanoi for 2 nights and overall, it was an under-average experience. For its price (pre-discount and considering we were in Vietnam) it might not be that worth it.
We booked the hotel because of its high-rated reviews and its branding as a 5 star boutique hotel. Upon arrival, we were greeted with welcome drinks and the staff was friendly. We arrived hanoi quite early, so we asked if we could do an early check-in. We were informed by the staff that an early check-in was not impossible, but there was an extra charge. It was however totally understandable that the hotel has their arrangements so we went along with the regular check-in time, but the staff quite passive aggressively told us that they informed us on WhatsApp— we were on a flight and later on a Grab to the hotel so we were unable to read the message entirely. I would expect a 5-star service to be more understanding.
To be very honest, I would doubt if the hotel qualifies to be categorized into a 5-star hotel. Of course, the hotel provides customers with all the necessary amenities like toothbrush and shaving kits, but the hotel room didn’t have a window and lighting was insufficient. There was a bathtub, but there was no proper standing shower and it was just a shower head next to the toilet without curtains or doors. The twin bed was extremely small and too easy to be moved around (in a sense that if I wanted to sit at the edge of bed, the mattress would slide to that side).
Hygiene was fine but some areas such as the wall and the bathing area could be improved. We ran out of tissue paper in the room as well but after housekeeping the box was still empty and not replaced with a new box of tissue. Soundproofing at the hotel was not solid since we could constantly hear noises from next door during midnight.
In our booking package free breakfast was included, so we checked it out in the morning. A small buffet was provided, but the plates and utensils had oil on them. There was a set menu, but the scrambled eggs were not up to par and the pho was okay. Considering the hotel brands itself as a 5-star hotel, I would expect better hygiene and quality check.
Location-wise, the hotel is located at the heart of Old Quarter. It is convenient but this also means traffic can get very hectic nearby. Moreover we realized the staff was getting less and less friendly as we reached the end of our stay. It would be nice if their attitude and service could be more consistent, again, given it is a 5-star hotel.
Näytä lisää
Hinta yötä kohden alkaen:8 274 JPY
Lähetetty15.1.2026
Morison Morison
The hotel location is very perfect, and easy to go to anywhere in old quarter. I like stay in here cause easy to go to pub, eating place, spa, and so many shop and eateries in here. But the very important thing is cindy because she is friendly and care to us and to the people stay in here and every morning she come to breakfast area and coming to our table too in the breakfast time and asking what we need for breakfast and anything we need for breakfast and in the hotel and chit chat with us. Before we going to airport and she give us 2 gift of this coffee. All the staff in this hotel very help and friendly and room boy helps us to bring our luggage to lobby hotel. Only 1 things this hotel need to improve is the gym, cause the gym don't have many equipment for doing the gym. Everything is perfect, keep going with your service. We will come back again to this hotel when we come to hanoi again. Thanks you all staff and cindy and this hotel splendid premium hotel. 👍👍👍
Näytä lisää
Hinta yötä kohden alkaen:12 895 JPY
Lähetetty1.10.2024
pinkripple
位置位於還劍湖附近,出入方便。酒店服務真的要大讚,我們半夜抵達,怕酒店不清楚提前打電話通知過。去到半夜一點半,酒店前台馬上出來為我們開門提行李。每次從外面回來都會有人問是否需要解暑的飲品,很貼心。
房間衞生還不錯,空間也足夠大。酒店早餐品種不多但出品很好,pho很棒,水果也很新鮮。
Näytä lisää
Hinta yötä kohden alkaen:8 879 JPY
Lähetetty8.1.2026
Vieraskäyttäjä
location is at center of Hanoi and near Old quarter area, more quiet location and just overlooking the beautiful west lake. recommended for family as well as there food stores, bakeshop and coffeeshop nearby, bank to withdraw cash if emergency, walking distance to some malls and restaurants and just 200 mtrs to old quarter.
breakfast can be ordered from the hotel’s menu.
My only comment is the lack of noise proofing because each time other rooms flush toilet the water drainage and flow can be heard loud.
Näytä lisää
Hinta yötä kohden alkaen:3 823 JPY
Lähetetty23.11.2025
DanielleKate
A stay brushed in gold — beautiful, with a few areas to refine
.
Dolce by Wyndham Hanoi Golden Lake is certainly visually striking. The hotel is incredibly photogenic, and while the overall experience was lovely in many ways, it leaned more towards being aesthetically impressive than feeling like a seamless 5-star stay.
📍 Location
The location is quieter and less central than the Old Quarter, which is worth considering if you enjoy being close to major attractions. That said, the lakeside setting created a calm, peaceful atmosphere that we really appreciated.
✨ Highlights
The personalised service from the front desk and door staff was a real highlight. They remembered our names and room number throughout our stay, which felt thoughtful and welcoming. Our room was spacious and the lake view was genuinely beautiful. The gym was clean, updated, and perfectly adequate for a comfortable workout. The buffet breakfast offered a wide range of options and variety.
⚠️ Areas for improvement
There were a few small details that, with a little more attention, could elevate the experience even further. We were provided with an ironing board that wasn’t in working condition and an iron that was missing parts, which caused a slight delay to our plans one morning. A replacement iron was provided, however it was marked and unfortunately left a small stain on one of my garments.
The pickleball court was located in a basement area that felt a little unfinished and could benefit from some added care and presentation.
The rooftop pool offered lovely skyline views, however the space itself felt quite quiet, with worn lounge chairs and limited ambience. A poolside bar or some soft music could really enhance the atmosphere and make this area more inviting.
One evening, an event held above our room resulted in music and drums being audible late into the night, which impacted rest. Better soundproofing could help ensure guest comfort during events.
The laundry service was priced at the higher end, and a price list wasn’t provided. While we could have asked in advance, clearer upfront pricing would have made the experience a little smoother.
Breakfast service was pleasant, though it felt less interactive compared to other 4- and 5-star hotels we stayed at in Hanoi, where staff were especially proactive in checking in with guests, offering recommendations, and seeking feedback.
🌿 Final thoughts
A very beautiful hotel with warm front-facing staff, spacious rooms, and lovely views. With a little more attention to detail and consistency in service, this property has the potential to offer a truly exceptional luxury experience. A wonderful stay in many ways, with just a few opportunities to shine even brighter.
Näytä lisää
Hinta yötä kohden alkaen:13 548 JPY
Lähetetty27.12.2025
TravelerKyle
This is a great hotel located in the heart of Hanoi, surrounded by excellent restaurants, coffee shops, night markets, and many tourist attractions. The location is very convenient for exploring the city. The staff were extremely accommodating and helpful throughout my stay. The rooms were very clean, and the amenities were excellent. The sauna, swimming pool, breakfast buffet, restaurant, hotel lobby, and overall facilities were all impressive and well-maintained. I would definitely come back and book my accommodation at this hotel again.
Näytä lisää
Hinta yötä kohden alkaen:6 097 JPY
Lähetetty20.1.2024
Kinnie Kong
A very cost boutique hotel located right in the heart of the old quarter.
For the price of less than 70bucks a night and the distance from all the shops, restaurants and local life, what more can we ask for.
Näytä lisää
Hinta yötä kohden alkaen:6 895 JPY