Hotellit aamiaisella kohteessa Bryssel

"The hostel has a pretty good location, with a large shopping mall nearby and easy access to amenities. The staff were very friendly and helpful, and the overall atmosphere was welcoming. The room was clean, and the people I shared it with were super friendly, which made the stay even more enjoyable. One small downside was the lack of a large locker in the room for luggage – only small lockers were available for personal items. The room also felt a bit cramped. There are free lockers available in the lobby, but you need to bring your own lock. Overall, I was quite satisfied with my stay and would consider coming back."

"Very good price-quality ratio. The room was clean, the sheets and towels were also clean. Video-surveilled parking and many parking spaces available."

"The hotel doesn’t look like much from the outside but inside it’s very nicely decorated and has a great atmosphere, Staff is super helpful and friendly. Overall an amazing hotel and I definitely recommend it for the price."

"I had an excellent short stay at the B&B Hotel. Friendly staff, great breakfast with yogurts, eggs, croissants and some vegetables, clean room and coffee facilities at the end of the hall on every floor. The mattress are quite firm (I say this having and extra firm mattress at home). The doors slam shut if not guided, so you might want to arm yourself with some earplugs against potential inconsiderate neighbours. I recommend staying here if you want to be in the quiet Ixelles area."

"We arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process. Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable. One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night. Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations."

"The outside was clean . The inside was clean also and the staff was very friendly. The room was quiet and clean. I would stay there again."

"Luulin sen olevan aivan rautatieaseman vieressä, mutta en odottanut koko polun olevan mukulakivillä päällystetty. Tämä on asia, joka kannattaa ottaa huomioon, jos raahaa raskaita matkatavaroita. Lähistöllä on monia ravintoloita, joten yöllä voi olla hieman meluisaa. Huone oli hyvän kokoinen ja korkeakattoinen. Vastaanoton henkilökunta oli erityisen ystävällistä ja vaikuttavaa. Koska olin vain yhden yön ja piti olla kätevästi junan lähellä, pärjäsin sillä."

"The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work. However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone. At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me. The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained. 酒店內部裝潢是mid century風格，公共空間跟客房環境都相當整潔乾淨，給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題，櫃檯唯一的一個服務人員知道旅客們在等入住，連看旅客都不看一眼，就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據（我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說：我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明，她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強，但這好像是歐洲通病，歐洲就算是高檔酒店的服務人員都欠訓練。"

"喜欢 · private parking place in front of hotel. The room is not small, it does not look modern but has everything for you to stay OK. 不喜欢 · I had the room towards the street, it was really loud due to the traffic. I couldn´t sleep well due to the vehicle noise. I tried to close the window and switch on air conditioner, but there is no remote controller and staff does not find a backup. 查看翻译"

"Très bon service : Il manquait la télécommande et le personnel en a trouver une de remplacement en moins de 5min. Top!"