Hotellit aamiaisella kohteessa Bryssel

"Very good price-quality ratio. The room was clean, the sheets and towels were also clean. Video-surveilled parking and many parking spaces available."

"We arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process. Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable. One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night. Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations."

"Kaunis hotelli. Todella ystävällinen henkilöstö, joka meni ulos sieltä miellyttää. Me unohdimme matkamuokkain ja he löysivät yhden meille lainata ja vaativat, ettemme menisi ostamaan. He varastoivat laukkumme, kun lähdimme ulos päiväksi. Huone oli tilava ja kaksi ovea, joten se pysyi todella hiljaa. Suuri kylpyhuone ja mukava sänky. (Voisit tehdä vain lisätyynyt mutta olla reilua emme kysyneet) Ei voinut suositella tarpeeksi"

"I received an invoice by email on the morning of my departure, which indicated I had been charged twice for breakfast, once at the time of booking and once on arrival (which I questioned as I believed I had requested this when booking, but I was told not, so I paid). Despite this, on the second and last day of my stay I was refused admission to the restaurant for breakfast as I was not on the list, even though my keycard (see photo) clearly stated I was registered. Reception could find no record of my payment! It was only when I confronted them with the emailed invoice that they provided me with a voucher. The delay in sorting this out - compounded by one elevator being out of service during my stay, and the one remaining struggling to cope with demand (see second photo) - left me with insufficient time to eat much. Trying to sort the matter out afterwards with the hotel management was a frustrating process. Great location and clean room, let down by lousy administration."

"The hotel doesn’t look like much from the outside but inside it’s very nicely decorated and has a great atmosphere, Staff is super helpful and friendly. Overall an amazing hotel and I definitely recommend it for the price."

"The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work. However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone. At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me. The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained. 酒店內部裝潢是mid century風格，公共空間跟客房環境都相當整潔乾淨，給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題，櫃檯唯一的一個服務人員知道旅客們在等入住，連看旅客都不看一眼，就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據（我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說：我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明，她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強，但這好像是歐洲通病，歐洲就算是高檔酒店的服務人員都欠訓練。"

"エコノミーシングルルームに宿泊。 中心街からは歩いていける距離にある。看板もあり、ホテルの場所は分かりやすい。 部屋は普通に清潔。 風呂にバスタブはない。 ドライヤーはある。 9月後半なので使用していないが、暖房の設備らしき物もあった。 冷房は無し。扇風機あり。 部屋の鍵はカードキー、外出時も携帯したまま。 フロントの対応はフレンドリー。 フロントのフロアに軽食と飲み物の自販機があった。"

"The outside was clean . The inside was clean also and the staff was very friendly. The room was quiet and clean. I would stay there again."

"Se on todella hämmästyttävä hotelli . Sijainti on täydellinen ja lähes kaikki nähtävyydet voidaan saavuttaa jalan . Huoneet ovat puhtaita ja sänkyjä ovat niin pehmeät. Voit myös löytää joitakin vessanhoitolaita (joka on todella hyvä, koska jotkut hotellit eivät ole ) .Aamiainen oli niin herkullinen, ja itse asiassa melko suuri valinta eri astioita. Illalla et todella tarvitse etsiä mitään ravintolaa tai baari, koska voit jo löytää sen hotellin ensimmäisellä kerroksella ( mutta jos se on aivan huoneessa niin ei huolta)."

"Reasonable hotel to stay in. The room is small just nice to fit 2 single beds. There's a writing table and chair for writing and working. The room looks quite old with old carpet and furniture but still functional. The bed is is small but comfortable. The toilet is small with basic soap and shampoo provided. The hotel is very near to the tourist attractions like the peeing boy statute, chocolate shops and souvenir shops all along the street. Lot's of food places and snacks like crepe and churros. Halal food is also easily available."