Bryssel Hotels with Kylpyammeita

"Kaunis hotelli. Todella ystävällinen henkilöstö, joka meni ulos sieltä miellyttää. Me unohdimme matkamuokkain ja he löysivät yhden meille lainata ja vaativat, ettemme menisi ostamaan. He varastoivat laukkumme, kun lähdimme ulos päiväksi. Huone oli tilava ja kaksi ovea, joten se pysyi todella hiljaa. Suuri kylpyhuone ja mukava sänky. (Voisit tehdä vain lisätyynyt mutta olla reilua emme kysyneet) Ei voinut suositella tarpeeksi"

"The hotel is located in a busy area and it's noisy all time of the day either it's the people in the streets or the vehicles in the road, so if you want to have a good sleep during your stay I won't recommend this place. Apart from that it would be a good option for it's price"

"First time in Brussels. First time at this hotel. A lovely experience all round. From the Concierge to the first floor check-in to the catering, staff were very friendly, helpful and professional. I'm afraid I didn't get everyone's name, but I remember Anel went above and beyond to provide an enjoyable experience. Hotel is located in a cleaner, calmer part of the city but the busier part is only a 15 minute walk away. There are convenience shops located nearby, so it is in a good location. Room was clean and comfortable. Definitely plan to return."

"The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work. However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone. At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me. The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained. 酒店內部裝潢是mid century風格，公共空間跟客房環境都相當整潔乾淨，給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題，櫃檯唯一的一個服務人員知道旅客們在等入住，連看旅客都不看一眼，就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據（我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說：我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明，她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強，但這好像是歐洲通病，歐洲就算是高檔酒店的服務人員都欠訓練。"

"A bit expensive on the first few days of the week but prices go down towards weekends Thx reception offered us all free breakfast right at check in after seeing our booking has 8 room nights Staff very friendly n helpful Good location walking distance to all main attractions n metro station"

"The hotel location is quite good as it was just a few minutes to the bus/train station. The breakfast is very basic, though. No amenities such as kettle, cups or phone to call the reception.in the room. The check-in time was long, as there was only 1 person present and the queue was quite long."

"Ubicación en el centro fácil para moverse Nos gustó mucho Locker sin cargo"

"Happy with the location, accessibility, and courteous front desk staff, however, the nearby area is not too great. But if you are travelling via Eurostar to Brussels then location is perfect. I am not too happy with the cleanliness of the room as there was dust on the floor, carpet is not clean either, and a one of the linen is soiled. Washroom was clean and spacious."

"The room is spacious, clean and the beds are comfortable. Staff are friendly too ! On this level that we stayed, there is a gym and sauna room too. We really enjoyed our stay here. Will stay in this hotel again if were to travel to Belgium again. Highly recommended if you are looking for a good place to rest and easy travelling to places like Grand Place, Mont des Art, Brussels North Train Station, etc. This hotel is also near to the station Rogier, it is within walking distance. Hence, it is easy to travel to other places. Many shops and eateries nearby. There is a beautiful Starbucks nearby too. Do have a cup of coffee there and enjoy. If you are looking for soup noodles, you must try Pho Pho opposite Thon Hotel. The noodles and soup are very tasty!"

"Hotel is only a few minutes walk from Bruxelles Midi making it a good option for taking the Eurostar. While the hotel corridors smell of old smoke, the room itself smelt fine and was well presented. Only very basic tea/coffee facilities in the room."