Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Bryssel

We had an amazing stay at this hotel. The location is perfect — just a short walk from Brussels-Central Station, which made it incredibly easy for us to reach the hotel upon arrival. It’s also the ideal base for day trips to cities like Bruges and Ghent since the trains depart directly from the same station. The hotel staff were genuinely friendly, warm, and very helpful throughout our stay. Our room was extremely comfortable and well-equipped, with plenty of power outlets — a small but very important detail for travelers who spend most of the day exploring and need to charge phones, cameras, and powerbanks. The bed was wonderfully comfortable, there was plenty of space for our belongings, and the bathroom was excellent, with enough room for all our skincare and personal items. Housekeeping also did a great job keeping everything clean. The breakfast exceeded my expectations. At first, I thought it was a bit expensive, but everything was fresh, delicious, and there were so many options that it definitely felt worth the price. The hotel was so good that I genuinely didn’t want to leave Brussels — two days were not enough. I truly hope I can come back again one day.

The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work. However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone. At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me. The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained. 酒店內部裝潢是mid century風格，公共空間跟客房環境都相當整潔乾淨，給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題，櫃檯唯一的一個服務人員知道旅客們在等入住，連看旅客都不看一眼，就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據（我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說：我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明，她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強，但這好像是歐洲通病，歐洲就算是高檔酒店的服務人員都欠訓練。

Nice hotel. not quite in the center, but possible to walk there in 20 minutes. Love the Sauna on the 25th floor with a great view and can warmly recommend the restaurant (the Iris) which has a limited menu, but all dishes on it are very well prepared (we ate our way through). Staff is friendl as well.

We arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process. Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable. One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night. Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations.

Hotel bit dated, but clean and spacious, especially the lobby. The room was comfortable with a large bed and the bathroom was very big. I also appreciated the small entrance area with double doors, which was very useful for leaving coats and other items. One thing I noticed a bit weird was finding a Bible in the bedside table in 2026, something that felt more typical of the 90s. Overall a pleasant stay, staff very polite.

Here are some details that the hotel could manage better: 1. Water pressure not strong enough 2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower. 3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area. 4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all. 5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet. 6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool? Besides of the aforementioned, there are still something I like. + There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great. + Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area. +Quick lift - It will bring you directly to the floor you press for +The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.

Room service has to be demanded every morning. Smelly sinknand shower had stains. But many towels and soap, also water kettle and instant coffee, was nice. Breakfast really expensive, hard to find breakfast stores nearby.

I prefered this hotel as it is close to the EU institutions. However, there are better hotels on other parts of the city. In booking, I didn't select the breakfast as I confused. When I arrived the hotel, they told me to include breakfast for 29$ per day, which was expensive. When booking, I read that there would be drinking water as complementary but there was only empty bottles and it should be filled in from a machine next to the elevators. Lastly, the room was noisy because windows are not noise dampening. The furniture was also outdated.

En visite à Bruxelles pour un concert au cirque Royal nous avions trouvé cet hôtel au bon rapport qualité-prix. Transports en commun à proximité pour rejoindre le centre ou même à pied. Parking hôtel disponible. Personnel sympathique, on reviendra.

The hotel location is quite good as it was just a few minutes to the bus/train station. The breakfast is very basic, though. No amenities such as kettle, cups or phone to call the reception.in the room. The check-in time was long, as there was only 1 person present and the queue was quite long.