Löydä 4 tähden hotellit kohteessa Bryssel

The room is a bit small but it is clean. Again Moxy style means minimalistic, just shampoo, conditioner and shower gel provided and nothing else. There is self service coffee machine and tea bags on ground floor which you can use before 10am. The hotel doesn’t accept cash for the deposit and city tax. I was worried about not getting my deposit back on my credit card after I checked out ( some people have this problem with other hotels) But it turned out to be over worrying, they only hold the credit amount when u check in, and in the end they just charged the city tax, the credit amount for the deposit was released. Staffs are friendly and helpful. Hotel is easy to access, I would recommend taking bus number 71(direction to Delta) outside central station (if you come from central station) and get off at stop Saint Boniface, the hotel is just 10 steps from the bus stop. Lots of food stores, various kinds of shops, supermarket, laundry shops along the main road/ around that neighbourhood. All the major tourist attractions around Grand Place can by reached within 15-20mins by walk.

Huolehdi!!! Ennakkomaksun jälkeen he yrittivät saada meidät maksamaan summan uudelleen sisäänkirjautumisen yhteydessä, nyt uloskirjautumisen yhteydessä, ilman lupaamme, summa pidätettiin jälleen luottokortiltamme. Jos en olisi kiinnittänyt huomiota, olisin maksanut 3 kertaa oleskeluni. On törkeää, että luottokortiltani on pidätetty 500 euroa ilman lupaani, kun taas talletukseksi sovittiin vain 50 euroa. Nyt toivotaan, että saan rahani takaisin! Täydellinen sijainti, hotellin etunäkymä ja sisäänkäynti ovat erittäin kauniita. Huoneet ovat pettymys, tyyli muistuttaa meitä seksiklubista ja kaikki on melko likainen (tahrat seinillä), erittäin huonot sängyt, roikkuvat. Lämpöä ei voinut laskea alas, kun ulkona oli 4 astetta, kuolisin sisällä helteestä. Erittäin kammottavaa kirkkomusiikkia soi hississä, tässä hotellissa on epämääräisiä tunnelmaa. Ehdottomasti ei ole rahan arvoinen!

The location is convenient, right next to a metro station, a mall, and a busy shopping street, definitely a plus. However, it’s about a 20-minute walk to the central tourist area, and going back and forth can get a bit tiring after a long day of sightseeing. The room size is average, not too small, but with two open suitcases it felt a bit tight. The bed was very soft and comfortable. The bathroom was clean and modern, though I personally dislike the half-glass shower door design that makes the floor wet (same issue here). The building and carpets felt a bit old and worn, but the room itself was clean. Breakfast wasn’t the best but good enough, and I especially liked the fresh orange juice machine. Staff experience was mixed, some were friendly and smiling, while others were quite cold. One disappointing part was when we asked about a late check-out; the answer was an immediate “no” without even checking availability, which felt unfriendly given the hotel didn’t seem busy.

We had an amazing stay at this hotel. The location is perfect — just a short walk from Brussels-Central Station, which made it incredibly easy for us to reach the hotel upon arrival. It’s also the ideal base for day trips to cities like Bruges and Ghent since the trains depart directly from the same station. The hotel staff were genuinely friendly, warm, and very helpful throughout our stay. Our room was extremely comfortable and well-equipped, with plenty of power outlets — a small but very important detail for travelers who spend most of the day exploring and need to charge phones, cameras, and powerbanks. The bed was wonderfully comfortable, there was plenty of space for our belongings, and the bathroom was excellent, with enough room for all our skincare and personal items. Housekeeping also did a great job keeping everything clean. The breakfast exceeded my expectations. At first, I thought it was a bit expensive, but everything was fresh, delicious, and there were so many options that it definitely felt worth the price. The hotel was so good that I genuinely didn’t want to leave Brussels — two days were not enough. I truly hope I can come back again one day.

The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work. However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone. At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me. The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained. 酒店內部裝潢是mid century風格，公共空間跟客房環境都相當整潔乾淨，給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題，櫃檯唯一的一個服務人員知道旅客們在等入住，連看旅客都不看一眼，就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據（我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說：我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明，她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強，但這好像是歐洲通病，歐洲就算是高檔酒店的服務人員都欠訓練。

Happy with the location, accessibility, and courteous front desk staff, however, the nearby area is not too great. But if you are travelling via Eurostar to Brussels then location is perfect. I am not too happy with the cleanliness of the room as there was dust on the floor, carpet is not clean either, and a one of the linen is soiled. Washroom was clean and spacious.

I really feel good and love staying at Novotel Grand Place,Brussels. Belgium was the first stop on my trip this time. The warm welcome from the Novotel staff made me feel safe and happy. The room was clean and comfortable—though not very big for the four of us, it was still spacious and well-arranged, with the added bonus of a bathtub. Breakfast was great, and I was pleasantly surprised to find a ‘Halal Food’ section, which made it easier for us as Muslims to enjoy the meal. A recommended hotel—I would definitely stay here again in the future.

Room service has to be demanded every morning. Smelly sinknand shower had stains. But many towels and soap, also water kettle and instant coffee, was nice. Breakfast really expensive, hard to find breakfast stores nearby.

I prefered this hotel as it is close to the EU institutions. However, there are better hotels on other parts of the city. In booking, I didn't select the breakfast as I confused. When I arrived the hotel, they told me to include breakfast for 29$ per day, which was expensive. When booking, I read that there would be drinking water as complementary but there was only empty bottles and it should be filled in from a machine next to the elevators. Lastly, the room was noisy because windows are not noise dampening. The furniture was also outdated.