Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty2.1.2025
Vieraskäyttäjä
Huolehdi!!! Ennakkomaksun jälkeen he yrittivät saada meidät maksamaan summan uudelleen sisäänkirjautumisen yhteydessä, nyt uloskirjautumisen yhteydessä, ilman lupaamme, summa pidätettiin jälleen luottokortiltamme. Jos en olisi kiinnittänyt huomiota, olisin maksanut 3 kertaa oleskeluni. On törkeää, että luottokortiltani on pidätetty 500 euroa ilman lupaani, kun taas talletukseksi sovittiin vain 50 euroa. Nyt toivotaan, että saan rahani takaisin!
Täydellinen sijainti, hotellin etunäkymä ja sisäänkäynti ovat erittäin kauniita. Huoneet ovat pettymys, tyyli muistuttaa meitä seksiklubista ja kaikki on melko likainen (tahrat seinillä), erittäin huonot sängyt, roikkuvat. Lämpöä ei voinut laskea alas, kun ulkona oli 4 astetta, kuolisin sisällä helteestä. Erittäin kammottavaa kirkkomusiikkia soi hississä, tässä hotellissa on epämääräisiä tunnelmaa.
Ehdottomasti ei ole rahan arvoinen!
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Hinta yötä kohden alkaen:1 120 DKK
Lähetetty13.10.2025
Anonyymi käyttäjä
The location is convenient, right next to a metro station, a mall, and a busy shopping street, definitely a plus. However, it’s about a 20-minute walk to the central tourist area, and going back and forth can get a bit tiring after a long day of sightseeing.
The room size is average, not too small, but with two open suitcases it felt a bit tight. The bed was very soft and comfortable. The bathroom was clean and modern, though I personally dislike the half-glass shower door design that makes the floor wet (same issue here).
The building and carpets felt a bit old and worn, but the room itself was clean. Breakfast wasn’t the best but good enough, and I especially liked the fresh orange juice machine.
Staff experience was mixed, some were friendly and smiling, while others were quite cold. One disappointing part was when we asked about a late check-out; the answer was an immediate “no” without even checking availability, which felt unfriendly given the hotel didn’t seem busy.
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Hinta yötä kohden alkaen:752 DKK
Lähetetty8.8.2025
Vieraskäyttäjä
Hotel was in a great location and just outside the grand place and center square, walking distance of about 8-10mins. I walked everywhere from this location and was convenient with subway tram nearby and easy access to and from the central station. The hotel foyer and entrance was large and welcoming, service staff were helpful, there was also a gym on premise. The hotel room was a little dated and old although fairly large. The bathroom was fairly old and could need an upgrade soon although was functional and clean. The door and walls were thin and I could hear the doors slamming all the time (from guests coming in and out of their rooms) at all hours and in the morning, I got woken up by the cleaning lady vacuuming and always hitting the sides of the wall which was a little irritating. On one of the late evenings, I could hear the couple in the next room ****** *** as she was ******* ******. So yes, the walls/ceiling are thin.
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Hinta yötä kohden alkaen:560 DKK
Lähetetty14.12.2025
ShaogangSun
The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work.
However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone.
At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me.
The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained.
酒店內部裝潢是mid century風格,公共空間跟客房環境都相當整潔乾淨,給清潔團隊一個讚!但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題,櫃檯唯一的一個服務人員知道旅客們在等入住,連看旅客都不看一眼,就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據(我有註明或是其他證明房間款項結清的文件都可以),人員態度非常差的跟我說:我們沒有權利給你這份文件,連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎?後來我又據理力爭說那我需要押金的取消證明,她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強,但這好像是歐洲通病,歐洲就算是高檔酒店的服務人員都欠訓練。
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Hinta yötä kohden alkaen:873 DKK
Lähetetty14.11.2025
seliny
We had an amazing stay at this hotel. The location is perfect — just a short walk from Brussels-Central Station, which made it incredibly easy for us to reach the hotel upon arrival. It’s also the ideal base for day trips to cities like Bruges and Ghent since the trains depart directly from the same station.
The hotel staff were genuinely friendly, warm, and very helpful throughout our stay. Our room was extremely comfortable and well-equipped, with plenty of power outlets — a small but very important detail for travelers who spend most of the day exploring and need to charge phones, cameras, and powerbanks. The bed was wonderfully comfortable, there was plenty of space for our belongings, and the bathroom was excellent, with enough room for all our skincare and personal items. Housekeeping also did a great job keeping everything clean.
The breakfast exceeded my expectations. At first, I thought it was a bit expensive, but everything was fresh, delicious, and there were so many options that it definitely felt worth the price.
The hotel was so good that I genuinely didn’t want to leave Brussels — two days were not enough. I truly hope I can come back again one day.
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Hinta yötä kohden alkaen:956 DKK
Lähetetty1.1.2026
Vieraskäyttäjä
This is a new and trendy hotel near Brussels North Station. It has a nice restaurant and bar in the lobby area as well as some reasonably priced room service items. This is a pretty new hotel and it opened in May 2025. The hotel is in a quiet area but there isn't a whole lot around. The main parts of Brussels are about a 15 minute walk away but being by the train station made it very convenient to make a day trip outside of the city and there is quick and frequent access to the airport. They offer breakfast at this hotel but at 25 Euros a person it is hard to justify. We also found a good self serve laundry spot nearby called Wash Club and got our laundry done halfway through our Christmas Vacation.
The rooms were nicely arranged with a bench by the TV and a seating area by the window with a small table. There is a mini bar in the room but those items are pretty expensive. They have a coffee/tea station but they did not provide coffee or tea during our stay so we are happy we brought our own. The bed was pretty comfy and we got a good night's sleep each night. There are some interesting decor choices like a curtain in front of the large flat screen TV in an alcove. There is also a window for the bathroom that has blind slats on the outside of the bathroom. We felt the room was mostly fine but they didn't clean the glasses and the kettle could use some descaler.
The bathroom was nice with conditioner, shampoo, body wash and body lotion. The shower provided good pressure and temperature but it had an open design and it was difficult to keep the water in the shower area. The towels provided were pretty new and soft but one had a noticeable stain and we would expect a hotel of this caliber to review the items being put in a room and bathroom.
We felt we got a good rate when we booked the hotel and got to enjoy the busy city of Brussels and then relax at this hotel. We believe this hotel will improve because they have some nice facilities and good staff.
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Hinta yötä kohden alkaen:737 DKK
Lähetetty4.7.2025
Anonyymi käyttäjä
Here are some details that the hotel could manage better:
1. Water pressure not strong enough
2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower.
3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area.
4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all.
5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet.
6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool?
Besides of the aforementioned, there are still something I like.
+ There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great.
+ Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area.
+Quick lift - It will bring you directly to the floor you press for
+The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.
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Hinta yötä kohden alkaen:758 DKK
Lähetetty5.1.2026
Vieraskäyttäjä
Hotel bit dated, but clean and spacious, especially the lobby. The room was comfortable with a large bed and the bathroom was very big. I also appreciated the small entrance area with double doors, which was very useful for leaving coats and other items.
One thing I noticed a bit weird was finding a Bible in the bedside table in 2026, something that felt more typical of the 90s.
Overall a pleasant stay, staff very polite.
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Hinta yötä kohden alkaen:965 DKK
Lähetetty25.8.2025
Vieraskäyttäjä
Room service has to be demanded every morning. Smelly sinknand shower had stains. But many towels and soap, also water kettle and instant coffee, was nice. Breakfast really expensive, hard to find breakfast stores nearby.
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Hinta yötä kohden alkaen:705 DKK
Lähetetty19.12.2025
Vieraskäyttäjä
Reasonable hotel to stay in. The room is small just nice to fit 2 single beds. There's a writing table and chair for writing and working. The room looks quite old with old carpet and furniture but still functional. The bed is is small but comfortable. The toilet is small with basic soap and shampoo provided. The hotel is very near to the tourist attractions like the peeing boy statute, chocolate shops and souvenir shops all along the street. Lot's of food places and snacks like crepe and churros. Halal food is also easily available.
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Hinta yötä kohden alkaen:517 DKK