Uima-altaalliset hotellit kohteessa Osaka

Have had a great time on 20-21/12. The staff is very nice, willing to talk with you and with smile. Especially the girl in carpark ran to me and help my luggage when I arrived. Nanami san is also a very nice girl! Merry Christmas and happy new year 2026❤️

My wife and I stayed in the King Premium room for 2 nights in April 2025. We loved the location of the hotel. It is 5 mins walk from Osaka station and surrounded by many shopping malls so you will never go hungry or run out of things to buy. It is also very convenient to make day trips since Osaka station connects to nearby cities like Nara, Kobe, Kyoto and Himeji. We also loved the size of the room (40m^2) and the toilet. There was more than enough space to fully open 2 luggage bags. There were also 2 separate sofas which you could sit in. The only thing we thought could have been improved on was the reception as no one offered to bring our luggage bags up to our room. Great room and location, service could’ve been improved.

We have just completed our final day in Osaka, and our stay at your hotel has been nothing short of exceptional. The property and its facilities are outstanding—immaculately clean, well maintained, and thoughtfully designed. The service throughout our stay has been truly impressive. I would like to especially commend the Bellman team on the 1st floor. They consistently offered assistance with genuine warmth and never hesitated to help with anything we needed. In particular, the tall gentleman from Myanmar (my apologies for not asking his name) stood out for his excellent service. Regarding check-in, although there was an initial oversight in reconfirming our booking benefits and communicating certain details, this was quickly resolved when we approached the counter again and met Kiki. He handled everything with calm professionalism and a refined, welcoming manner that reflects the standards of a luxury hotel. I would also like to highlight the Chat Service team. Before our arrival and throughout our stay, they responded promptly and efficiently through the LINE application, assisting with every request—including detailed information about Osaka. Kudos to your entire Front Office team. Our afternoon tea experience, with a window seat and wonderful tea selection, was another highlight. It made our last day truly memorable. We highly recommend it to future guests. Well done to the Patina Osaka team. We will definitely return.

Just returned from our stay at New Otani Hotel, and it was absolutely wonderful! From the moment we arrived, we were greeted with friendly staff and exceptional hospitality – truly 5-star service. Our room was clean, comfortable, and the view overlooking Osaka Castle was simply breathtaking. The breakfast buffet had a wide variety of both Western and Japanese options, and everything was delicious. We were also touched by the thoughtful birthday gift prepared for my husband – such a sweet and personal touch that made our stay even more special. This has been our best stay in Japan so far, and we’re already thinking of coming back again, hopefully during sakura season. Highly recommended!

Service was impeccable. The amenities were a thoughtful reflection of the four seasons brand. Service was unintrusive yet surprisingly attentive

Very nice Hotel good stuff a little outdated compared to the four seasons, but that being said it’s the Ritz so it was good. I do not recommend the Michelin star restaurant breakfast buffet very good. I would not come here again, but if you are into old vintage settings then this is for you, still giving up five stars but no comparison to the four seasons

The hotel is new, clean, modern, location at CBD along the street of international brands. Not really crowded and walking distance to tourist area of Shinaibashi. There is a mega department store Daimaru. Transport is excellent convenient with direct train to airport, JR rail and underground lines . Breakfast at @ 4800 Yen and there is a government accommodation tax per night of stay.  There is a mini bar with charging beverages. But the  refrigerator is not cold enough.

The hotel is in great location not far from major train station and right next to the unbelievable Umeda Sky Building. Hotel staff was very polite and helpful. Unbelievably great breakfast. Highly recommended.

Excellent location above Osaka Takashimaya, linked to Namba Station directly by lift. Getting to the hotel was abit confusing using google maps until we figured it out. Overall their location makes for ease of shopping & convenient offload the bags in the hotel room. The check in desk was very professional & the bath tub was European size (we booked twin beds). Of the 3 hotels that we booked in Osaka (&Here Namba, Universal Port Vita, Swissotel), Swissotel was the only hotel that could read & execute our consistent requests to push the twin beds together so our toddler could sleep in the middle. Thumbs up for their professionalism. There was also a pair of kid slippers laid out for our kid. There is a friendly hotel bar (free entry, subject to opening hours in afternoon) on level 9 that allows one to play retro video games like Mario & board games etc. Our kid throughly enjoyed their hotel bar games. As Swissôtel is a business hotel, there is no water pitcher in the room & no ice dispenser room. The toilet is a combined one-room facility. However, the rooms are quiet, the water pressure is great & everyone slept really well. Thanks Swissotel

I got a sleep score of 93. That says it all. Great hotel with amazing sleep comfort. Super central location in Osaka. I managed to use both their gym and pool facilities which are great. Actually, for a hotel, I was quite surprised with the how nice the gym is. The hotel seems to have many visitors a day and service is impeccable and keeps things flowing very smoothly.