Osaka Hotels with Nouto- ja jättöpalvelut

"Location of the hotel was great, so close to dotonbori. Size of the room was acceptable, not that small unlike some other hotels. Staff working there was so helpful"

"Ensimmäisellä vierailukerrallani oli ongelmia henkilömäärän kanssa, koska oli myöhäinen ilta. Sanoin heille, että he peruuttaisivat varauksen ja käskin minun varata uuden ajan välittömästi, mutta lopulta maksoin enemmän. Alakouluikäisiä lapsia ei sallittu ilmaiseksi. Kun kysyin, he sanoivat, että alle 4-vuotiaat lapset olivat sallittuja ja että heistä piti maksaa lisämaksu. Henkilökunta oli ystävällistä, mutta tiedustelut Trip.comille piti tehdä verkkosivuston kautta. Kukaan ei vastannut tiedusteluihini sähköpostitse tai chatin kautta ennen vierailuni loppua. Hiustenkuivaajaa saunan jälkeen ei koskaan siivottu. Vaikka saunaa oli mahdollista käyttää aamunkoittoon asti, kukaan ei tullut pesemään hiuksia lattialla, mikä oli pettymys. Pyysin myös huoneen siivousta, mutta sitä ei tehty. Minun piti noutaa tavarani aulasta. Palvelu oli pettymys. Näkymä oli mukava."

"The hotel is just a few minutes’ walk from Shin-Osaka Station and surrounded by several convenient stores. Rooms are clean and comfortable, and there’s free-flow coffee and tea after 12 PM! The receptionists are friendly and helpful. Highly recommended for travelers on a budget."

"The location is accesible, with 3 convenience stores near it (2 family marts and 1 7-11). It is near the subway station (midosuji line and yotsubashi line are just 3minute walk; while kansai line, yamatoji line, osaka loop line, nankai limited line, nankai koya line and nankai line are just 10min walk). Namba is just one station away from midosuji or yotsubashi line). the room is clean and spacious as compared to other japanese hotel/accomodation. There is enough space to open our large suitcases. There is a space to hang and unpack your clothes. Body towels, and face towels, toilet papers, shampoo, conditioner, body wash, hand wash, hairdryer, are already prepared for you. There is a washing machine and refrigerator too. You can cook there as well. Aircon, room heater, hot water are also available."

"Just returned from our stay at New Otani Hotel, and it was absolutely wonderful! From the moment we arrived, we were greeted with friendly staff and exceptional hospitality – truly 5-star service. Our room was clean, comfortable, and the view overlooking Osaka Castle was simply breathtaking. The breakfast buffet had a wide variety of both Western and Japanese options, and everything was delicious. We were also touched by the thoughtful birthday gift prepared for my husband – such a sweet and personal touch that made our stay even more special. This has been our best stay in Japan so far, and we’re already thinking of coming back again, hopefully during sakura season. Highly recommended!"

"The room was in the corner, and there was a little varanda, with a big glass window but very terrible view. I have requested a good view, but… And it was too cold…we need to open the air- conditioning in a very high temperature all night long. There was only 1 small elevator, and in the morning, as the most of guests check out in the same time, we was waiting for the elevator , but it was full and have to go by emergency stairs to the 1st floor for check- out, and we get there before the elevator."

"The hotel is worth for family groups up to 5 people. However, the room services are not that good as they don't have an actual receptionist to serve, you have to make a call from the front desk tablets to call the service center to request the room cleaning service. Also, my family group faces that their bed frames broke when we reported to them, they do nothing and didn't compensate us at all. But overall, it is a good cost-performance place to have long-stayed in Osaka center part. I would definitely recommend family groups to have a nice stay. However, if your group is smaller than 5 members(like 3 or 4 people), I recommend you to stay at a hotel to have a good service instead of this kind of apartment hotel."