Osaka Hotels with Nouto- ja jättöpalvelut

"Location of the hotel was great, so close to dotonbori. Size of the room was acceptable, not that small unlike some other hotels. Staff working there was so helpful"

"Ensimmäisellä vierailukerrallani oli ongelmia henkilömäärän kanssa, koska oli myöhäinen ilta. Sanoin heille, että he peruuttaisivat varauksen ja käskin minun varata uuden ajan välittömästi, mutta lopulta maksoin enemmän. Alakouluikäisiä lapsia ei sallittu ilmaiseksi. Kun kysyin, he sanoivat, että alle 4-vuotiaat lapset olivat sallittuja ja että heistä piti maksaa lisämaksu. Henkilökunta oli ystävällistä, mutta tiedustelut Trip.comille piti tehdä verkkosivuston kautta. Kukaan ei vastannut tiedusteluihini sähköpostitse tai chatin kautta ennen vierailuni loppua. Hiustenkuivaajaa saunan jälkeen ei koskaan siivottu. Vaikka saunaa oli mahdollista käyttää aamunkoittoon asti, kukaan ei tullut pesemään hiuksia lattialla, mikä oli pettymys. Pyysin myös huoneen siivousta, mutta sitä ei tehty. Minun piti noutaa tavarani aulasta. Palvelu oli pettymys. Näkymä oli mukava."

"The hotel is just a few minutes’ walk from Shin-Osaka Station and surrounded by several convenient stores. Rooms are clean and comfortable, and there’s free-flow coffee and tea after 12 PM! The receptionists are friendly and helpful. Highly recommended for travelers on a budget."

"Just returned from our stay at New Otani Hotel, and it was absolutely wonderful! From the moment we arrived, we were greeted with friendly staff and exceptional hospitality – truly 5-star service. Our room was clean, comfortable, and the view overlooking Osaka Castle was simply breathtaking. The breakfast buffet had a wide variety of both Western and Japanese options, and everything was delicious. We were also touched by the thoughtful birthday gift prepared for my husband – such a sweet and personal touch that made our stay even more special. This has been our best stay in Japan so far, and we’re already thinking of coming back again, hopefully during sakura season. Highly recommended!"

"The room was in the corner, and there was a little varanda, with a big glass window but very terrible view. I have requested a good view, but… And it was too cold…we need to open the air- conditioning in a very high temperature all night long. There was only 1 small elevator, and in the morning, as the most of guests check out in the same time, we was waiting for the elevator , but it was full and have to go by emergency stairs to the 1st floor for check- out, and we get there before the elevator."

"I booked Sarasa Hotel Namba because of my excellent experience at their Shin-Osaka branch, which was modern, clean, and very convenient to the train and shinkansen. This branch does have a great location — it’s within walking distance to Dotonbori and surrounded by plenty of dining and shopping options, which I really appreciated. However, the hotel itself feels old and not well maintained. My room had visible mold and odd stain marks on the walls, which was uncomfortable. On top of that, they’ve increased their rates but removed basic amenities like free toothbrushes and toothpaste. Overall, while the location was excellent for exploring Namba, the quality and upkeep fell short compared to Sarasa Shin-Osaka."

"The hotel is conveniently located right next to Nagahoribashi Station and about a 10–15 minute walk from Shinsaibashi Station. Although the room is only 13m², it is comfortable, clean, and well-equipped with basic amenities. The staff are friendly, and the price is reasonable for its convenient and central location."