Löydä 3 tähden hotellit kohteessa Malakka

"The hotel is strategically located near Jonker Street, which is very convenient. However, the cleanliness needs improvement. Other than that, everything else was satisfactory."

"The staffs were friendly and helpful. It's a strategic location for travellers and a convenient and safe location for solo travellers. The hotel is quite clean and comfortable. The walls aren't soundproof however during my stay it wasn't a big deal. Overall, the stay was pleasant and I'd definitely choose this hotel again."

"Smoke smell in the room and toilet, although this is a non smoking room. We have to use our own air freshener. Better bring own towels as the towels provided are quite old. Room is spacious. There is a ceiling fan in the family room, as the aircon is not cold enough. Breakfast is decent. However, I would suggest hotel to provide jam and butter in individual pack instead of in big bowls. It is not very hygiene for everyone to use the same spoon to scoop and spread it on the bread near the toast area. The hotel is about 10 mins drive to Aeon mall. Ample car park space behind the hotel and it is free. The lift is quite old and looks like going to break down anytime when you are inside."

"We've stayed at Hotel Arissa many times since it's opening. Great location, friendly and helpful front desk, nice room, comfy bed. We love the smell once we enter the hotel lobby...after so many years, Hotel Arissa still maintaining the hotel well. That is why we keep staying here whenever we are in Melaka. Coway water dispenser was well provided at every lift entrance floor and that makes us convenient to get hot or cold water at any time. Thank you for fixing the toilet bowl so efficiently."

"I very love this hotel .The bed was very comfortable and environment was very clean and nice . this is the hotel I would choose next trip to Melaka . Very convenient with a water dispenser and parking . although there are not many parking spaces but you can arrange to reach early . The staffs were very poliy and helpful. Unfortunately I had to check out in the same day because of a sudden family matter ."

"Good location since very close to Jonker street. But buildings felt old, and very noisy at late night. Can’t sleep cause the loud sounds when vehicles passing by, especially motorcycles."

"Location is just a short walk away from Jonker Walk, and much more peaceful during the weekend. Interior is beautifully decorated. Be sure to let the hotel know if you're not very mobile as some levels require going up and down a few steps (there is an elevator but some rooms are at split floors). The hotel is much more spacious than I expected. There's even parking available (don't know if it requires an additional fee - we didn't drive). Breakfast was included with our stay, with a good selection of food in the buffet. Hotel staff were friendly and helpful. I will definitely stay here again when in Melaka."

"I had a minor accident in front of the hotel lobby—I hit the cement curb/bollard in front of the hotel, resulting in a slight scratch/damage to a floor tile (and this particular tile already had several previous damages from other people hitting it before). Subsequently, an Indian staff member (identified as a supervisor by his colleague) came and took pictures of the damaged tile. The issues I have with his conduct are as follows: He started chatting with a Chinese customer while pointing out the minor damage and simultaneously pointing towards my car, smiling and chuckling slightly as if mocking or being sarcastic. Then, another Chinese man (possibly a customer or staff) approached, and he again showed the damaged tile, smiling and chuckling lightly while pointing at my car. My issue here is: there were also Malay customers present; why did he choose the Chinese customers to point out this issue to, but not the Malay customers? He then approached me and said: ”You have hit and damaged this tile, and you need to know that I will report this to the hotel owner, and you should know that the owner of this hotel is a Chinese person, and I am certain you will have to pay for the damages.” What is the implication of saying, 'the owner of this hotel is a Chinese person'? I asked why he needed to make a scene and involve other customers to talk about the incident while laughing lightly and smiling as if being condescending, and why this incident was being exaggerated when he himself was aware and had mentioned that customers frequently hit that cement curb. Is it now my turn to be made to pay for the damage, after it has been hit multiple times by other customers previously? Am I being made a scapegoat to settle the costs of previous incidents? Where is the commitment to excellent Customer Service in terms of maintaining a customer's 'dignity' or 'reputation' (air muka) in front of other patrons? He made a fuss as if I had brought down the whole building. I am attaching photos of the tile damage and other pre-existing damages."

"Affordable price for a staycation. Location at town. The staff very friendly and helpful. Nearby food shop can jist walk away distance."

"The price is affordable and location is great, easily accessible to most of the places. Nice Deluxe Single Room, comfort mattress and clean towels. However the cleanliness could have been better. ▶️ Free parking available. ▶️ Water dispenser and kettle provided. Quite a wonderful stay, recommend to budget travellers."