Hakone Hotels with Kylpyammeita

"The hotel itself is not bad - beds are comfortable and large, and the dinner is okay, but nothing too special. This hotel overwhelmingly caters to families, which is evident when staying there: there are many children, and a lot of the amenities cater to them as well. For example the sauna is not very hot and there’s a lot of candies in the free snack bar. I wish the hotel was better at communicating / marketing this on their website, as I’m not the intended audience and it’s very expensive for a mediocre experience. As well, the breakfast timing is questionable - only available from 7am - 8:30am, along with a 10am checkout time this is quite an early start and not very relaxing."

"We had a really great experience at this hotel. There is a shuttle bus near the hotel that takes you to and from the JR Gotemba station and the Gotemba Premium Outlets. The room is really big for a Japanese hotel, and you even have a jacuzzi/hot spring bath in your own room! As for breakfast, it is buffet style with a good selection. The food is also delicious! The best part of all is still the service they provide. At the Fuji Outlet Hot Spring Hotel, they really go out of the way to serve their guests. We had 2 suitcases stored in the hotel when we checked out and went shopping at the outlets. We went back to the hotel to pick up our suitcases at around 19:20 and intended to take a taxi to the JR Gotemba station to catch a train back to Tokyo station. The front desk staff helped us call a taxi but no taxi would take the order because there was a bad traffic jam. It was on 3rd January 2025, a public holiday, and there were many cars heading for the outlets. Upon knowing our dilemma, I think it was the hotel owner, instructed a staff who just got off duty to drive us to the station. He even checked the train schedule for us! They refused to accept when we offered payment for the ride. Overall, the service was superb and I will definitely recommend this hotel to everyone. They have front office staff who speaks either fluent English or Chinese. We wish to thank the owner and his staff for such great service and will definitely stay in this hotel again if we were back in Gotemba."

"The entrance is right in front of Gora Station, so transportation wouldn't be an issue. Plenty of shops and places to eat around the station, but they close pretty early. The front desk staff can speak English and explained everything clearly, from the type of onsen, the bathing hours, meals, and how to get to our rooms (it was in a separate building). The onsen are great, the outdoor private bathtub is great, but the water cools off pretty quickly in winter. The room is very spacious and they also provide an extra futon. I could do a bit of work comfortably in the rooms while resting. They have a bunch of amenities at the lobby, you could make tea, coffee, get some ice cream and bring them to your rooms. The breakfast and dinner were very delicious. You need reservations for meals since the seats are limited."

"It was a great time. So nice experience. The staff is very polite and friendly. The dinner and the breakfast were amazing. We also visited a private onsen, spent really nice time there under the sound of the rain and with the view on bamboo forest."

"The dinner was really bad: -beef is fully cooked and texture is tough - cooked crab is smelly - grilled fish is hard and does not have taste Also, my room has 3 huge problems -the water in the shower area cause flood - there is a big spider found in the room. - air condition in living room is noisy The worst part is I sent my complaint to the hotel for 2 weeks, there are no respond."

"The location was amazing right when you get off from Shinjuku - the amenities are nice and the staff helpful. Just note that checkout is at 10:00AM and getting a late one requires you to pay. A bit pricey, but not in comparison to other options in Hakone."

"The hotel location was quiet, along the river and not too far from town and easy access to busses and trains. Breakfast was excellent and the Japan style room was very nice experience. Highly recommend if you want this type of hotel."

"Matkalla Hakone Yumoto Station -bussipysäkille kulkee kartion muotoinen bussilinja Sinun tulee ottaa A-kurssin bussi ja jäädä pois Okada-hotellissa, joka on aivan viimeisen pysäkin edessä. Kuljetus maksaa 200 jeniä per aikuinen, vain käteinen, ja kolikoiden vaihto ei ole mahdollista bussissa, joten jos kerrot, he vaihtavat sen sinulle. Kun olet matkustanut bussilla noin 5 minuuttia, nouse Okada-hotellin hissin 8. kerrokseen, mene Hakone no Mori -käytävälle ja siirry sitten ramppia pitkin. Portaat ovat noin yhden kerroksen korkeammalla. Jos tarvitset, tiedustele Okada Hotel ＜-＞ Hakonenomori autolla, niin sinne on helpompi saapua. Liikkuminen on hieman vaikeaa, mutta ulkokylpy on todella mukavaa. Yunosaton puolella on 6 erilaista ulkokylpyä miehille ja naisille, joten niissä on hyvä liottaa vuorotellen ja Okada Hotellin puolella on sisäkylpy ja ulkokylpylä, mutta tuntuu vähän julkiselta kylpylältä, joten suosittelen menemään vain Yunosatoon. Okada-hotellin 8. kerroksessa on jalkakylpy matkalla Hakone no Moriin, mikä on mukavaa. Illallinen ja aamiainen sisältyivät hintaan, mutta jos tilaat illallisen vakiona, se tarjoillaan tarjottimella. Voit syödä Yunosaton toisessa kerroksessa ja tilata muita ruokalistoja yksitellen tai mukaan. Aamiainen on buffet Hakonenomorin kellarissa, ja vaikka se ei ole kovin monipuolinen, se ei ole paha pikapalaksi. Okada-hotellin pääportilta 10 minuutin kävelymatkan päässä on Tensei Mart -niminen lähikauppa, joka on avoinna klo 9 asti (kortit hyväksytään). Hotellissa on juomien ja jäätelön myyntiautomaatti sekä välipalabaari, jossa myydään välipaloja. Lähistöllä ei ole ravintoloita, joten kannattaa miettiä etukäteen mitä syö. Tarkista bussin aikataulut uloskirjautumisen yhteydessä ja ole jonossa 15–20 minuuttia ennen bussin kyytiin pääsyä. Sukkula on minibussi, joten monet ihmiset eivät pääse siihen, mutta jos jonot myöhään, et edes pääse kyytiin. Monet ihmiset odottivat alemmalla pysäkillä, mutta eivät päässeet kyytiin. Se oli 220 000 wonia sisältäen aamiaisen ja illallisen arkipäivänä, ja olin henkilökohtaisesti tyytyväinen."

"This was our second time booking with this hotel. It is one of the most luxurious places we've stayed. The rooms are spacious, the beds are comfortable, the toiletries available in the room are great quality, the buffet breakfast is tasty and varied. The private bath on the balcony was really nice after a long, cold day (although it was a little too hot for me to stay in as long as I wanted, wish we could adjust adding in a bit of cold water). If we're ever in the mood to relax again in Hakone, we'll look at booking here first!"

"I would really love to visit again. So conveniently located at togendai port. Just 5mins walk from back exit. Staff are international and speaks good english. Love the food and free flow alcohol at buffet. I booked private onsen for my family 3000yen for 40mins. Clean and comfortable. There is shuttle bus service from odawara station. Taked abt an hour. Prebook with the hotel for the shuttle bus to and from odawara. It's probably a lil pricey compared to other hotels but it's not the most expensive and I think it's worth it."