Hotellit aamiaisella kohteessa München

"This family room is really big - 2 rooms linking together, each room has 1 bathroom as well. Came to hotel a little early after long haul flight - although need to wait for nearly an hour staff were friendly and tried to arrange cleaning the room quickly. Breakfast were good with variety of choices. 5 minutes walk from Messestadt West Metro station and a big shopping mall with many restaurants and supermarkets next to the station. My daughters were happy with the stay."

"I stayed here for 3 nights and honestly, I’m very disappointed. Let’s start with the positives: the location is excellent. Right opposite the train and metro station, Lidl & Rewe supermarkets nearby, and just a straight 15‑minute walk into the old town. Super convenient. But unfortunately, that’s about it. Service was really flat — communication with reception was very standard, nothing warm or welcoming. The room itself was on the small side (clean, yes, but definitely not spacious). The real disappointment: water policy. The hotel only provides ONE small bottle of water per day per room. That’s for two people. On my first day, I asked reception for an extra bottle — they told me to go to the bar. Fine, I got one there. On the second day, since we skipped housekeeping, there was no water refill, so at night I went to the bar again to ask for another bottle. This time the staff told me I had to pay. I was completely shocked. A 4‑star hotel charging €200 per night… and they won’t even provide guests with a simple bottle of still water? I’ve stayed in so many hotels across Europe and this is the first time I’ve encountered something like this. Even more absurd, the hotel leaves free apples at reception and offers unlimited water at breakfast — but refuses to give guests a bottle of water to take to the room? Ridiculous. This policy really ruined what could have been a good stay. For a “collection” hotel brand, I expected much more in terms of service and hospitality. Sadly, I would not recommend this hotel."

"Very good service from the lady at reception who spoke to us in Spanish. The hotel was very pleasant and well located, 2 blocks from the train station. The room was very well equipped. The breakfast was very basic, with few options. There was no hair conditioner in the bathrooms."

"It is a bit far from Marienplatz (7 stops from nearest S station), convenient supermarket right below the hotel, entrance to the hotel not at ground floor but easy to reach at first floor, good breakfast"

"앙딱정 최고임 고민도 하지말고 여기 예약하세요 가격도 싸고 시설도 미쳣고(positive) 위치가 별로인가 했는데 실제론 대박편함 모든게 완벽했음 정말 최고임 이 가격에 이게 말이안됨 가성비의 끝판왕 유럽 여행 3주 내내 여기서만 살고 싶을 정도 커플끼리와도 좋을듯 분위기짱"

"large room, clean and good location. now i went there several times already but something changed it seems because that being said, service is not at all a 4* for this rate range check in is taking time, check out even more, and money is the only thing important. i decided to go for the breakfast in the morning, but it was not in my room rate. i had given a deposit but while i was eating they came and asked me to pay and stop my breakfast(1st time i see this in a hotel!). then after my breakfast during the check out they asked me if i paid! afraid i would run away without paying?. additionally the way they speak to me / customer around me was very agressive. i will not go back"

"The customer service has been very good. When we got in the room, the air conditioning was not working well then we asked to change the room and the staff understood the situation and very quickly we had a new room. Transportation is very easy to go downtown with the bus stop very close of the hotel. We would come back again if we travel again in this area. Gilles"

"Great value for overnight stay Booked double but single was fine for me when it was ready for early check in Good selection of breakfast Parking is free if available or plenty street parking"