Hotellit aamiaisella kohteessa Sydney

My first review on Trip and I don't usually bother to write reviews - shows you how much the hotel impressed me. We stayed for 1 night in Capella Sydney as a family of 3. The hotel facilities were absolutely amazing, decor was gorgeous and food options at Aperture and Brasserie were awesome. However, I won't dwell on these too much as I'm sure when you booked into a Capella brand hotel, you will already assume this as a given right? One highlight in terms of facilities though, was The Living Room, which is assessible to all guests staying in the hotel. It had beverages, snacks, comfy sofas and 6 star service. We spent so much time there chilling with our son and in the end it really became ”our living room”. Enough of that, let me move on to the service which blew our minds. I'll give you a few examples and hopefully you can see why I feel it would be criminal for me not to write a review. 1. On arrival when we got out of our car and the porters were helping us with our luggage, somehow they addressed me by name. Maybe it's because they saw I had a 2 year old and I was the only guest checking in that day with a small child. Still, I was super impressed. I've only experienced this previously at Aman hotels. 2. Upon checking in, Sophie (I hope I got your name right!) was super helpful and cheerful. When she saw my young son, she also proactively asked if we needed a later check out and if our son needed to nap. She immediately offered to give us 2pm late check out. However, having told her our son actually takes his nap at 2pm, she told us to come back and check with the front desk the next day and they can extend it till 4pm. Remember, I didn't request this, she did this completely out of her own initiative. 3. We didn't book dinner and Sophie referred us to Madiha of the Cultural team. Madiha took note of all our requirements, including the need for the restaurant to be 2 year old friendly, and within 15 mins emailed me a full list of restaurants and their menus for me to choose from while she also served us drinks and snacks at the living room. We eventually picked an Italian restaurant and she made the reservation for us. Fyi, it was scrumptious. 4. After breakfast, we were walking around the lobby and my son walked past the cakeshop and saw a raspberry tart. He really wanted it but I told him we just had breakfast. Ton (?)(I hope I got your name right, the Thai gentleman with a love for cars), the manager came up and said ”you can have the tart for free! It's on the house!”. I was stunned. He also spent so much time talking to my son and showing him pictures of cars, unbelievable. Shout out also to Matthew (uncle Hao Jun) for being so warm and hospitable to us. Honestly we were feeling so sad leaving the hotel as everyone felt like friends and family to us. One thing is for sure though, we will be back. Absolutely flawless service, kudos to the Capella Sydney team!

Sydney Central YHA was an excellent choice for my solo backpacking leg in Sydney after Melbourne. Right next to Central Station and light rail, it's unbeatable for airport trains, quick trips to the Opera House, Bondi Beach, or Chinatown eats—perfect for a student on the move. Private rooms (or dorms with privacy curtains) were clean, comfy with outlets per bed, and secure lockers (bring padlock). Rooftop pool offered city views for evening swims, plus a massive kitchen, cinema room, and social BBQs—great vibe without chaos. Friendly staff gave spot-on tips; minor cons like occasional bathroom queues or street noise didn't detract. Super value at ~$40/night—9.5/10, will return!

I’ve stayed in many hostels before and understand you sometimes get what you pay for, but my stay at Wake Up! Sydney Central was disappointing. We booked a private room for three with a shared bathroom. The room had a strong “slept-in” smell which seemed to come from the actual pillows and bedding rather than the sheets. The shared bathrooms were also quite dirty, and during our five-day stay I only saw them cleaned once. The kitchen on the first floor is far too small for the number of guests. Fridges and cupboards were completely full, and with only a few cooktops, sinks and microwaves it’s very difficult to cook or find a place to eat. The hostel is very focused on partying, with events like pizza nights and free drinks in the kitchen area. It’s also quite noisy, with partying and heavy doors slamming day and night, so don’t expect much sleep. Considering how expensive Sydney is, this place still felt overpriced. The building is run down (cracked sinks), beds have thin mattresses, and we even saw a large cockroach one day. Staff simply said, “this is Australia.” There’s also no ramp at the entrance, so heavy luggage has to be carried up the stairs. The only real positive is the great location.

We arrived at the hotel in the early afternoon, but due to a delay, check-in was not possible until 6pm. What impressed us was that shortly after we finally entered our room, the manager called our room personally to apologise and offered a generous discount for that night’s stay. This level of professionalism and accountability is highly commendable. The majority of the staff we encountered were polite, greeted us warmly and offered professional smiles throughout our stay. However, there is definite room for improvement in the service. When our car pulled up, there were several staff members standing at the entrance, yet no one offered any assistance with check-in or check-out, nor did anyone help with our luggage. This was particularly disappointing for a family travelling with young children. The hotel would benefit from strengthening its service awareness and training in this area. Unfortunately, during our stay, the room attendant accidentally broke our newly purchased facial cleanser while cleaning the room. They simply wrapped it in a towel and left it on the bathroom counter without any note of apology. While we did not make a fuss about it, it did reflect a lack of attention to guest experience and professionalism that could be improved. Overall, we were still very satisfied with the hotel, particularly its excellent location and the warm, friendly service from the lobby staff. We would happily return on our next visit to Sydney.

Disappointing Stay for a Special Occasion – Expected More from a 5-Star Hotel Stayed 4 nights with my daughter for her surprise birthday staycation. Upgraded to a Harbour Bridge View room on Level 23 ($715/night), but the view was mostly of a vacant construction site – very underwhelming for the price. Noisy interconnecting room and loud sports cars between 12–2am made it hard to sleep. Breakfast ($65pp) was below expectations – dried sausages and barely cooked bacon, though staff were lovely. Room service on our last night took nearly an hour – ordered at 7:38pm, food arrived at 8:30pm. As a solo mum, this was a trip we had saved up for a long time and wanted it to be truly special, but we were left feeling disappointed. Expected more from a 5-star hotel. The positive highlights of our stay was the lovely big bath and high-quality shower amenities, which added a touch of luxury. Fantastic location and beautiful walk along the waterfront!! For the price we paid, the view fell far short of what you'd expect from a luxury hotel. In hindsight, the lower rate Deluxe King Room overlooking the water would have been a much better choice!  -

amazing almost unbeatable facilities! fully equipped unit which really helped us save lots of money by cooking. washer, coffee machine, induction stoves, pots and pans, kettle, dishwasher, microwave, chopping board and knives, cutlery/utensils, fridge with freezer, chiller and veg compartments. they even provide dishwashing powder and laundry powder. smart TV was great as well, beds were comfy. service was super friendly and helpful as well. they even have a pilates studio and a gym in this hotel. we had the best stay in this spacious room and we’ll definitely be back if we ever visit australia again!

The location was perfect next to the China Town & convenient to CBD. Only 15-20mins transportation to Sydney airport. I checked around 00:00, only One staff at the front desk, he seemed tired & his hand writing was terrible, the WiFi PW did not work & no one answer the phone when I dial from room. Next day, another helpful staff wrote the correct PW for me. The room was spacious but no enough desk area, the bed was comfy. The hygiene was unacceptable specially the toilet. The cleaning staff only clean twice during my 5 nights stay , the hair was sticked on the ceiling , molds were terrible in the shower area. The hotel need to enhance the cleaning & interior environment work. Overall this hotel was not worthy for the price I paid. Disappointed.

We take metro to hotel ( nearest station CENTRAL ) from airport, about 15 minutes . Metro asemasta CENTRAL hotelliin 1 km, kävely matkatavaroiden kanssa on hieman vaikeaa. Valokaapista L2 / L3 asema CHINATOWN hotelli 300 m. Valokaapista L1 asema PADDY'S MARKETIT 400 m. - Kävelyllä helposti. Hotelli vastaanotto henkilöstö super . Aamiainen on hyvä.

Absolutely comfortable and nice room, and there’s some free water soaked with fresh fruit in the grand design lobby just in the entrance area which is good👍🏽 And it takes 10mins walk to Central Station and quite convenient to go to many spots in Sydney Center

Room is spacious, services r good, gym too small, the biggest problem is the noise insulation is really bad, its so noisy, u can hear cars passing by, all kind of noises are there, next door, or people walking on corridor, they must improve this. Its so disturbing!