Löydä 5 tähden hotellit kohteessa Melbourne

"We initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience. One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils. While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over. His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel. I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality."

"Overall our stay was good. We had a little bit of an issue with the hot water in our shower, but it wasn’t the worst thing. I was a little bit disappointed that no one congratulated my partner and I getting married during our stay. I had mentioned it in the notes prior to our stay. We weren’t expecting anything complimentary, but just a simple “congratulations” or acknowledgement would’ve been nice. We found the concierge and restaurant workers to be a lot nicer than the service desk workers."

"We stayed for our anniversary. I listed that it was the case at the time of booking. On check-in, Alicia at reception congratulated us, notified us that we would be upgraded and sent a bottle of sparkling wine to the room for us. The room (level 21, rm 25) was stunning with views of the city, clean, well-appointed and big, classic design, and luxurious. The price is a splurge but lively. The complex itself is great with quite a lot to do beautiful food and wonderful staff. It is about a 5-10 minute walking distance away from the multi-level carparking if you choose not to use the valet."

"A staycation to celebrate our son’s 14th Birthday. Access to Swimming Pool and Gym. We also get a bit of a view from the 25th Floor Definitely Recommended"

"Location is greT( although don’t expect much of a view)  Service differed from one staff member to another, some were quite rude and abrupt , and the there were some who were great! Overall I don’t think it’s worth the price as you don’t get the luxury feeling you expect from a five star hotel, but it does the job !"

"Great location and service good. Our room lacked coffee pods and not enough tea bags The TV kept turning off. N0t having the ability to watch AFL footy on TV saturday night . was a disappointing - I would have been happy if we could have streamed it through our phone on Kayo love walk in shower as i have a disability and space i n room for my walker."

"Had a memorable and pleasant stay . Service was efficient and food was great. Looking forward for a new visit."

"Nice modern hotel Disappointed with the customer service The checkin experience was robotic, unfriendly and did not show any interest, care or effort to deliver a welcome. The hotel itself is very nice, quality finishes and large rooms. The property has a dedicated service elevator however the housemaids use the guest elevator for transit between floors without any smile, hello or care towards guests. It's also obvious the damage to guest elevator from cleaning carts. Great views, It's a shame this beautiful property is let down by poor customer service and poor management oversight."

"We had a fantastic stay at the Melbourne Marriott Hotel Docklands. Everything about our experience was wonderful. The highlight for us was definitely the pool. The water temperature was perfect—not too hot and not too cold—and our kids absolutely loved it. In fact, they didn’t want to get out! The view from the pool area was also amazing and made the experience even more special. Breakfast was great with plenty of options, and the staff were incredibly friendly and accommodating throughout our stay. They made us feel very welcome and well looked after. We will definitely stay here again in the future and have already recommended the hotel to our family and friends. A truly enjoyable stay!"

"Hotelli oli hyvin puhdas ja viihtyisä. Huonepalvelu oli saatavilla pyynnöstä kunnes 9:00 päivässä. Huone oli varustettu Nespresso kone, joten voin saada laadukkaita kahvia joka aamu. Hotellin sijainti oli kaupungin ytimessä, jossa kaikki oli saatavilla ravintoloista, pubeista/baareista, kasinoista ja nähtävyyksistä kaikki 15-30 minuutin kävelymatkan päässä."