Löydä 4 tähden hotellit kohteessa Suzhou

The Suzhou Anyi Hotel is amazing! My experience at Anji Hotel this time was fantastic, and I must highlight the exceptional service! The front desk staff were efficient and patient during check-in, providing detailed answers to questions about activities and also kindly reminding us about the usage of facilities. The bedding was soft and supportive, and the blackout curtains completely blocked out light, allowing me to sleep soundly. The bathroom had a separate wet and dry area, and the brand-name bathroom fixtures were of high quality. The hot water supply was stable, and even the hairdryer had a strong power output. The hotel’s convenient location, combined with its smart features throughout the entire property, as well as the warm and timely service provided, made me feel extremely at ease. It has been added to my list of must-stay places in Suzhou, and I will definitely choose it again if I visit next time!

Pros: Amazing location close to Shajiabang. Serene and calming environment. Very fashionable  facilities that are spotless. Very good food. The takeout robots are awesome and when they are over-capacity, the front desk brings you the food Friendly and attentive staff  The fancy hairdryer and the warmed toilet seat was amazing. Shower pressure was impeccable  (but you take these things for granted at 4 star hotels...) TV software is very good, and you can easily stream stuff Cons: No English Signs / No communication with staff. Translation app helps a bit , but there were some misunderstandings and a difficulty to find the hotel lobby as there was no clear signage. Very good intentions though from staff, and you can't expect everyone to speak English. But having at least one person speaking English, as well as having billingual signs everywhere are important to ensuring that foreign guests feel more comfortable without having to always reach for their phone Different understanding of privacy: the housekeeping always knocked despite having Do Not Disturb on. I had to be mindful of them, which kinda stressed me.  2nd floor lake view feels exposed. My room was facing a public walking path into the reserve, and although not much traffic was happening, people could see me. Ideally the windows can be tinted to prevent this. Wifi is slow and not able to meet needs. Limited at around 10 MBPS (without vpn) and always buffered, but was good for basic stuff Bad soundproofing. You can hear what is happening in your neighbors  Constant alarm sound from the door latch. If you open your door while having it on, it makes a very loud alarm sound that is good because it deters crime, but it's annoying to hear it on accident while other people have the same issue. at lots of times Weird floor plans. at 2nd floor where the rooms are, you can get lost very easily. same at first floor which I accidentally went into the restaurant. Smell of smoke coming when AC is off from other rooms. perhaps more smoke detectors can be placed to deter this while fining violators, as well as isolating the AC system per room a bit more...

We were only able to stay at Mulan.Huayue for a couple of nights but my son and I did enjoy our stay very much for several reasons. First, the owners are very welcoming, thoughtful and accommodating - even for two visitors who were a bit tired and grumpy after a long trip! Second, the accommodation itself is very beautifully laid out, and the attention to detail and design including the incorporation of traditional style with modern updates is notable. Third, the water town is charming, quiet after hours, and so relaxing to stroll around. The shops are cute and lovely. We sadly did not have enough time to fully check it out! So sorry. Fourth, all in all, this charming water town being so close to Suzhou and Shanghai makes it a wonderful option for travelers looking to get a rest from the big cities. Thank you!

位置非常好，步行就能到報恩寺，離拙政園、獅子林、蘇州博物館也很近，逛古城特別方便。 酒店裝修看得出老闆很用心，蘇式園林風格很有格調，整體環境雅緻舒服，衹是部分細節還可以再優化。 早餐整體一般，口味和品類還有提升空間，高峯期偶爾會出現供應不上的情況，希望後續能改善。 前台部分員工的溝通方式和服務意識還有待提升，希望能多學習、更專業，更好地為客人服務。 特別要表揚於經理，入住期間我因隔壁房間吵鬧受到影響，一開始確實有點不開心。於經理得知後第一時間耐心溝通、積極協調，不僅幫我調換升級了房間，還認真聽取了我對酒店的建議和感受，處理問題及時得體，態度真誠暖心，讓人感受到酒店的誠意與擔當。 整體是一家很有特色、用心在做的酒店，有優點也有可以提升的地方，有負責靠譜的於經理坐鎮，相信會越做越好。

Very new Hotel, location just opposite of shopping mall. It easy to get Taxi to get around, also not too far away from Kunshan South.

I am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me. The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs. Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful. Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafés are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy. As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels. In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.

Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here. Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around. In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room. When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture? Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc. Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us. These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.

Stayed at this homestay for 3 nights in July which is peak season for summer domestic travel in China. The rooms are comfortable and had all the amenities you’d expect of a 4 star hotel - comfortable beds, lounging area, balcony, TV, good toiletries, hair dryer. Other positives were very friendly service staff, hearty breakfast from the cafe with is on the same premise. There’s also local restaurants nearby to dine at which are not bad, just 5-10 mins walk down the road. I also enjoyed waking up to run across the bridge which has a great sunrise view. A lot of tourists visit the cafe for the sunset views. The hotel staff can do room service and bring food ordered from the cafe to your room if requested. Note though that location wise it is not as close to other cafes and stuff. You’ll need to travel a fair bit if you want to venture and do other things. I wanted a peaceful retreat with a good view but nearer to mainland (compared to the main 西山岛） so this worked for me. I stayed in 3 different rooms (Rm 1,4,5) for my 3 nights as I had asked for a room with a view but was initially assigned one that was completely blocked by trees. In trying to accommodate my request I ended up having different rooms (to no fault of the staff and property) each night. There are 8 ‘normal rooms’ and one suite room that is round and more suited for honeymoon/romantic occasions. Rooms 3,4,5,6 are the ones with the better view. Room 1 (my first room) has a completely blocked view which is a waste staying by the lake. Rooms 4 and 5 have the best view. Note also that rm 1 and 4 have a skylight that cannot be blocked so by 5 am your room is gonna be bright although they do give you eye shades to help. There is also no laundry facilities on site. Only additional feedback to the property would be that they could consider a discount for guests to dine at the cafe, that could encourage guests to have more meals there. Overall I enjoyed my stay and would recommend this for anyone looking for an escape for the buzz and want a tranquil place to rest!

We were looking forward to our stay here and suffice to say, it did not disappoint. Location was great and it's located along Pingjiang Road. It made for a very convenient stroll at anytime of the day. We wanted to experience the street at its busiest to the quiet in the middle of the night once shops close and tourists leave. The sound of light footsteps and wheels rolling against cobbled path during the break of dawn to lightly stir you from your sleep were strangely soothing and nice to wake up to. Pillows were a lil soft to our liking but each to their own. We had a great stay nonetheless.

The Citadines Xinghai is well situated in the Suzhou CBD just west of Jinji Lake.  Our stay was brief, as we arrived on an evening flight and just had the one night.  We had a small Studio Suite, which suited us perfectly for a short stay.  If staying longer, I would probably suggest upgrading to a bedroom Suite.  Great view of the nearby high rises from the room.  The hotel is perhaps becoming a bit dated, but still very comfortable and a great location.  The staff was super helpful, friendly and welcoming.  A nice breakfast, as well.  Would certainly recommend Citadines for business travelers.