Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty11.1.2026
Munkhorgil
I was very satisfied with my stay in the hotel. There was a special bus from Disney and a special bus from the subway station. The service of the staff was very considerate. It was very convenient to eat around and it was also very convenient to go shopping, the lobby decoration was very high-end and high grade and it was also very good to store luggage for free so I'll have hot sugar. How are you? The breakfast is very delicious. The products are very rich. we eat very well every day very good and there is a midnight snack in the evening. 
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Hinta yötä kohden alkaen:43 EUR
Lähetetty16.3.2026
Lainefreya
Cleanliness & Design:
Hotel is very clean with a pretty and nicely designed room concept.
Convenient Transport Access:
Close to Line 1 Shanghai Railway Station metro and the south entrance of Shanghai Railway Station.
Walking Distance:
Requires a 5–10 minute walk through an underpass to reach the station.
Quiet Area: Location is peaceful at night, but limited things to do nearby.
Room Temperature (Winter/ Early Spring):
Air conditioning doesn’t work well in winter; the heater can become too hot, so guests may need to open the window or request a fan.
Food Delivery:
Easy to order via *******, and a delivery robot brings the food to your room.
Staff Service:
Staff are helpful, but communication is easier in Mandarin since English proficiency is limited.
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Hinta yötä kohden alkaen:59 EUR
Lähetetty9.4.2026
Bea Austria
Very very nice hotel with good value for money. Staff are all nice and very helpful. The late night snack and breakfast was good as well. Room is very clean, beds are so comfortable and everything smells good. There is also a free mini bar that gets refilled whenever you use. Will definitely come back soon
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Hinta yötä kohden alkaen:45 EUR
Lähetetty29.3.2026
Vieraskäyttäjä
Free shuttle bus from pudong airport really is a big plus! Took about 10-15mins to get to hotel from airport, v fast, perfect for layover. Room was pretty big, basic amenities all available. We ordered food delivery and there was a robot that sent them up to us haha super cool! Cleanliness could be better I feel, some hair was on the towel >< breakfast option was not a lot but I enjoyed the noodles and dumplings
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Hinta yötä kohden alkaen:36 EUR
Lähetetty22.9.2025
L_Anjie
Check-in was quick and easy. The staff spoke excellent English.
The room was as described and matched the photos. It was very large and comfortable. The bed was very comfortable and there were plenty of pillows.
Room service was very quick and courteous. We needed an extra towel and it was brought within minutes.
The food delivery by robot is funny, but I personally don't like eating from plastic bowls; I prefer a plate or bowl.
The beach is great if you're travelling with children and the pool area is fantastic. Only the condition of the slide in the toddler area is no longer so good. The paint was peeling off in places and the play equipment in the water was very rusty in many places. The water in one pool was also very cloudy and didn't look very clean. But it was still a lot of fun...
The breakfast was very good. There were even enough plates and cutlery for children. The selection was large and very tasty. The breakfast room was very clean and large enough for many guests, and the staff were very attentive and courteous.
It was a very nice stay and I will definitely recommend the hotel to others.
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Hinta yötä kohden alkaen:88 EUR
Lähetetty14.2.2026
Vieraskäyttäjä
Our stay at Banyan Tree Shanghai was truly exceptional from start to finish.
We celebrated our 2nd wedding anniversary there, and the team made it incredibly special for us. They thoughtfully decorated our room and surprised us with cakes and fruits as a kind gesture. We truly appreciated the effort — it made our celebration even more memorable.
Our room was spacious, beautifully maintained, and offered breathtaking views of the city skyline. We especially loved the in-room mini pool — the highlight of our stay was simply relaxing and enjoying a bath while taking in the view.
Tales Rooftop Bar was another standout experience. It’s the perfect place to appreciate the stunning city and river views while enjoying drinks. They offer both alcoholic and non-alcoholic options, and we were pleasantly surprised with complimentary snacks as well.
Breakfast was excellent, with a wide variety of Western and Chinese options. Aside from the buffet selection, guests can also order freshly prepared dishes like noodles and eggs, which are served hot — a wonderful touch.
The staff were incredibly professional, welcoming, and attentive throughout our stay. They made us feel valued and were always ready to assist with a warm smile. The overall ambiance of the hotel is peaceful and relaxing, making it a perfect retreat despite being in a vibrant city like Shanghai.
We highly recommend Banyan Tree Shanghai and look forward to returning in the future.
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Hinta yötä kohden alkaen:281 EUR
Lähetetty3.8.2025
giatheshopper
First of all, I want to thank Manager Peter for upgrading our room to Executive Room. It gave us an excellent stay and experience. He was very helpful considering he's the only one who can speak English. He even helped us with our Taobao orders, online food cravings, etc. Even when he's on leave, the other receptionist was calling him and let him talk to us in English. He didn't have to do that since it's late at night but still, we appreciate it.
Pros:
1. The Executive room was huge.
2. Variety of breakfast at the hotel and the One Step Restaurant that serve western food.
3. You can do your laundry for free.
4. Make-up room service was consistent and gave us generous amount of water bottles.
5. The whole vibe of the hotel was light and positive.
6. Smart toilet.
7. The hotel area was huge and full of trees, we didn't mind staying at the hotel for a whole day because of how relqxing it was.
8. With fresh towels everyday and the room jas a dyson hairdryer.
Cons:
1. Only one person can communicate in straight english but app translate works.
2. The location was a bit far from the nearest MRT station but since the fare was cheap, we didn't mind at all.
3. Other than the restaurant, there is no convenience store nearby so buying food might be a struggle. Make sure you buy food/snacks before going back at the hotel.
Overall, we had a pleasant stay and will definitely recommend the hotel because of the service and the amenities.
Thank you for the upgrade and youe service, Peter. 😊
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Hinta yötä kohden alkaen:46 EUR
Lähetetty1.4.2026
DaphL
Toy Story Hotel is perfect for anyone visiting Shanghai Disney! The free shuttles make it extremely convenient to get to/from the hotel to the park/DisneyTown! You also get early entry which is such a great benefit! Shuttle lines can get long in the morning but it goes really quickly since the staff are organized. All the staff were so kind and always ready to greet you and answer questions! The room was well-decorated to theme and comfortable! Overall it was such a fun experience and would definitely return the next time we are back! Highly recommend this hotel!
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Hinta yötä kohden alkaen:215 EUR
Lähetetty6.5.2025
Vieraskäyttäjä
Wow what can I say about this hotel.
I'm from Scotland and was weiry about booking a hotel away from shanghai city centre. Glad I did the city centre was far to busy felt like coming out of a busy concert.
I shouldn't have been. Using Didi saved us the hassle trying to use public transport. Please note Didi (uber) ranged from £1.40 to £16 for a long journey. Didi arrived in 3 mins max WOW.
You are close to the wildlife park and Disneyland you still need Didi to take you there but as the hotel offers a free shuttle then that cost isn't there. Shanghai Village is great for shopping again close by, across from disneyland
The service in this hotel is 2nd to none. Derek (Manager) and his team are first class.
I've never stayed at a hotel in which the staff make you feel so welcome.
From a free gift, to a free upgrade. Free fruit and the willingness to help when you dont speak the language.
The breakfast wasn't to my taste but looked lovely the staff went out of their way to buy bread and jam for us.
We were offered a free bus to Disneyland we declined due to being to early for us. Didi only cost £4.80. But the offer was there.
Derek and his team really go out of their way as I needed something printed off and was no hassle at all. I took his WeChat number (WhatsApp) just incase I got stuck I didn't get stuck but the offer was there and made me feel relaxed and not afraid to venture out knowing I could contact him.
The hotel room was cleaned every day and was spotless. Room was very large, my room when I went to Hong Kong was a quarter of the size. Impressive!
Has everything you need to be safe and comfortable.
I genuinely can't fault this hotel and would have no hesitation to recommend to my family and friends.
The surrounding area has a KFC and supermarkets there is a lot to choose from but more Chinese food is on offer. There is a bakery a few mins walk away and the bakery goods were delicious and I got my coffee from luckin coffee make sure you have the translater on your phone very easy to order if you have that plus the staff help too.
So there you have it book this hotel and enjoy the hospitality Derek and his team offer you will not be sorry.
I'm so glad to have stayed there sorry to leave.
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Hinta yötä kohden alkaen:31 EUR
Lähetetty10.8.2024
Anonyymi käyttäjä
It's really the best house I've been able to stay in with my family. The service is incredible and also the facilities a luxury each object in its position. Definitely the best human warmth we feel at home. Thank you, we will be back in the future.
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Hinta yötä kohden alkaen:38 EUR