Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty17.4.2025
Wanderfie
Very nice design hotel, new and spacious, but what it’s lacking is the warmness of the staff. Only the new girl working there is pretty nice, the rest of the staff has lukewarm attitude. The first room I got was nice, they gave me a double bed instead of a single bed that I booked but upon enter, there was a pair of socks hanging on the toilet door. Called the housekeeping and they removed it but also realised the room is very hot, but AC is not adjustable as it is centralised. So they gave me a fan instead. Later at night I also realised it was pretty noisy as the alfresco of the restaurant is right beneath my room. And then the toilet shower is broken. I tried calling the reception and housekeeping at 9-10pm but nobody pick up which I assumed it’s probably not 24hrs service. I bear with the broken shower. Next day morning I asked to change the room to quieter one but I need to get all my stuff out by 11am which I did. I went to the reception and told them about the broken shower, with no apologies, the guy just say ya ya, that’s an easy fix. I’m still glad they changed the room for me. But like I say still hope for a better service with the money I paid. Also not enough hanging area in the bathroom, especially when the first room I got… no hanging area at all, so can’t hang towel or clothes.
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Hinta yötä kohden alkaen:191 EUR
Lähetetty29.7.2024
NataliiaG
I had a nice experience even though my room looked a bit old and worn out. The location is perfect, so close to many cafes and restaurants. The terrace on the first floor is also amazing, I had a great time having dinner and enjoying the view.
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Hinta yötä kohden alkaen:251 EUR
Lähetetty19.4.2025
Anonyymi käyttäjä
About a 10–15 minute walk from Interlaken Ost. The view in front of the hotel is beautiful, and the staff are friendly. The room was decent, with one bathroom and one separate toilet. It also had a fully equipped kitchen, which was great for cooking. However, the room had a noticeable smell, which was a bit unpleasant.
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Hinta yötä kohden alkaen:593 EUR
Lähetetty23.2.2025
kris_0
Location – 9.5/10
The hotel is in a prime location, just a 5-minute walk from Interlaken Ost train station, making it a convenient base for exploring the Jungfrau region. It’s also a short walk to the Aare River, Harder Kulm funicular, and Interlaken’s main shopping and dining areas. The hotel itself sits in a quiet and scenic spot, offering great views of the mountains.
Rooms – 8.5/10
The hotel offers both historic and modern rooms, so the experience can vary depending on what you book.
Historic rooms (in the main building) feature high ceilings, elegant decor, and antique-style furnishings, giving a grand, old-world charm.
Modern rooms (in the newer wing) are sleek and contemporary, with all the latest amenities.
Some rooms come with balconies offering stunning views of the Swiss Alps, which is a major highlight!
Beds are comfortable, and bathrooms are spacious and well-equipped with quality toiletries.
Service – 8/10
The staff is friendly and professional, offering helpful local tips and seamless check-in/check-out. However, during peak tourist seasons, service can feel a bit stretched, especially at the reception and breakfast area.
Dining – 8/10
Breakfast – A rich buffet with Swiss specialties, including fresh bread, cheeses, cold cuts, eggs, and great coffee. The selection is good, though the breakfast room can get crowded.
Restaurant & Bar – The on-site restaurant offers delicious Swiss and international cuisine, though the menu is slightly limited. The hotel bar is a great place to relax after a long day of exploring.
Wellness & Facilities – 8/10
Spa & Sauna – A small but relaxing wellness area with a sauna, steam bath, and relaxation space—perfect after a day in the mountains.
Outdoor Seating & Garden – The hotel has a lovely terrace and garden area for relaxing with a drink while enjoying the views.
Parking – Limited on-site parking is available, but it fills up quickly.
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Hinta yötä kohden alkaen:399 EUR
Lähetetty28.9.2025
Jesyn
Great location right next to Interlaken West station, which makes getting around super easy.
The hotel is modern, very clean, and the staff are friendly and helpful.
Breakfast was delicious with plenty of choice.
Rooms are comfortable but a bit on the small side, and some amenities like a fridge would have been nice.
Overall, a very good stay — convenient and reliable base for exploring the area.
Thank you for the hospitality
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Hinta yötä kohden alkaen:386 EUR
Lähetetty25.7.2024
Pepper LMH
Old fashioned room has no air con, needs to use the table fan provided. In addition, the window almost dropped off. Room is dark as not enough lights. Not enough electricity plugs available for charging 4 devices (phones and tablets). Beautiful river facing from the window. Conveniently located near the train station and shopping.
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Hinta yötä kohden alkaen:381 EUR
Lähetetty25.12.2025
JY+Hei
Sorry it took me awhile to give my review as I just returned home.
We are so grateful to Hey Hotel for saving our holiday in Switzerland! We had originally booked an Airbnb (to experience stay in a house) near the interlaken west train station. Upon checking in, to our horror, the flat is so disgustingly dirty and smelled rotten. Not only that, there was roadwork in front and the security to the unit is also lacking. We immediately booked our remaining stay at Hey and our trip was saved! The service staff, a bespectacled gentleman, gave us a free check-in early in the morning and upgraded us to the best room for 4 — no qn asked! We have clean room and best view. The breakfast has amazingly good spread. And at a much cheaper rate than the Airbnb which offered nothing but burnt spice, dirty broken toilet and sticky, greasy flooring.
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Hinta yötä kohden alkaen:193 EUR
Lähetetty14.9.2025
Tepy Chan
Everything was great except for the checkin time was around 4pm in the evening. If you didnt check it before hand like me, you will be confused and dont know where to go because there will be no recieptionist to help you check in at the lodge and you have to go to another hotel nearby which is probably own by the same owner to store your belonging and checkin there
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Hinta yötä kohden alkaen:172 EUR
Lähetetty9.2.2024
ADWA
Clean room and nice view..friendly staff and delicious breakfast..near to interlaken west station..and near to coop and many shop and restaurant..i stay for 3 nights..the view very superb..
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Hinta yötä kohden alkaen:118 EUR
Lähetetty24.11.2024
Anonyymi käyttäjä
Stayed at Hotel Toscana for 2 nights (Nov. 13-15, 2024). One issue we had was we lost a necklace. We were wearing scarves so my sister and I left 2 gold necklaces at the table. We didn’t know there will be housekeeping as we’re only staying for 2 nights. All of us were out 10AM and went back 6PM. When we got back, 1 of the necklace was gone. We looked everywhere, under the mattress and bed, all sides of the table, inside the bathroom, and every side of the room, but it was gone. The receptionist was helful enough to check with her boss and the housekeeping but who would admit they stole something, right? I just hope whoever took it found a good use out of it. Other than that, the location is perfect, it’s within a walking distance (around 7-10min) to Interlaken West station. Lots of shops and restaurants in the area as well. The hotel room is equipped with kettle and glass cups, no mugs. No airconditioning unit but it was pretty cold during our stay so we just opened the window a bit and it was fine. It was a very quiet neighborhood with nice views of the mountain and people paragliding. The room looked clean the moment we entered, but while we were searching under the bed and tables, dust has piled up underneath, it was very dusty like it hasn’t been cleaned for months and they only sweep the visible areas of the floor. The bathroom smelled like pee even before we used it. I hope they improve these parts, the hotel’s not that bad if you’ve experienced staying there (in my opinion).
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Hinta yötä kohden alkaen:216 EUR