Hotellit aamiaisella kohteessa Interlaken

We loved everything about this hotel and cannot recommend it enough. Easy 7min walk to the train station, everything was just a walk away as such. Very nice and responsive staff and an amazing breakfast everyday. If you get the rooms with a view like us and nothing better than this, viewing the snowy mountains from the big balcony.

I have stayed at this hotel for 2 days.   I liked the heating in the room because it was very cold and dark outside after 5 p.m. The heating was great for cold weather. Also, the breakfast was good, with a variety of tasty dishes. The staff serving breakfast were very kind and attentive, especially Frank, who was professional in serving the guests.   However, the single room’s amenities were not very good. The bedsheet had dark spots near the charging station located at the head of the bed. There was a clog in the sink’s pipe, and water didn’t drain properly. The view was not pleasant as it faced a building under refurbishment. Additionally, the staff at check-in were unable to provide sufficient information about local sightseeing and dining options; they only recommended one restaurant.

I had a nice experience even though my room looked a bit old and worn out. The location is perfect, so close to many cafes and restaurants. The terrace on the first floor is also amazing, I had a great time having dinner and enjoying the view.

About a 10–15 minute walk from Interlaken Ost. The view in front of the hotel is beautiful, and the staff are friendly. The room was decent, with one bathroom and one separate toilet. It also had a fully equipped kitchen, which was great for cooking. However, the room had a noticeable smell, which was a bit unpleasant.

Location – 9.5/10 The hotel is in a prime location, just a 5-minute walk from Interlaken Ost train station, making it a convenient base for exploring the Jungfrau region. It’s also a short walk to the Aare River, Harder Kulm funicular, and Interlaken’s main shopping and dining areas. The hotel itself sits in a quiet and scenic spot, offering great views of the mountains. Rooms – 8.5/10 The hotel offers both historic and modern rooms, so the experience can vary depending on what you book. Historic rooms (in the main building) feature high ceilings, elegant decor, and antique-style furnishings, giving a grand, old-world charm. Modern rooms (in the newer wing) are sleek and contemporary, with all the latest amenities. Some rooms come with balconies offering stunning views of the Swiss Alps, which is a major highlight! Beds are comfortable, and bathrooms are spacious and well-equipped with quality toiletries. Service – 8/10 The staff is friendly and professional, offering helpful local tips and seamless check-in/check-out. However, during peak tourist seasons, service can feel a bit stretched, especially at the reception and breakfast area. Dining – 8/10 Breakfast – A rich buffet with Swiss specialties, including fresh bread, cheeses, cold cuts, eggs, and great coffee. The selection is good, though the breakfast room can get crowded. Restaurant & Bar – The on-site restaurant offers delicious Swiss and international cuisine, though the menu is slightly limited. The hotel bar is a great place to relax after a long day of exploring. Wellness & Facilities – 8/10 Spa & Sauna – A small but relaxing wellness area with a sauna, steam bath, and relaxation space—perfect after a day in the mountains. Outdoor Seating & Garden – The hotel has a lovely terrace and garden area for relaxing with a drink while enjoying the views. Parking – Limited on-site parking is available, but it fills up quickly.

Hotel receptionist was friendly and helpful! The hotel room was spacious, clean and comfortable with 2 sinks ! The room service was great! It was always kept up to date and cleaned! I would definitely recommend, it’s 10 mins walk away from the Interlaken OST, coop supermarket, 10 minutes walk from Interlaken central cut across to eatery places (like Chinese, Indian, western cuisine, and even macdonalds ) ! Hotel view was wonderful too!

The hotel is located near Interlaken West train station, about a 10-minute walk. There is a Coop supermarket on the way, which is very convenient. Overall, the location is quite good. Check-in was fast and smooth, and the front desk staff were very friendly and helpful. Breakfast was included and it was a simple continental-style breakfast, but still nice and satisfying. The room was clean and well maintained. However, my room was located in the back section of the building. I chose this hotel mainly because it was advertised as having a mountain view. From the balcony, you can see the mountain… but only the edge of it 😂 Overall, a pleasant stay with good service and location, but the mountain view was a bit limited compared to expectations.

Old fashioned room has no air con, needs to use the table fan provided. In addition, the window almost dropped off. Room is dark as not enough lights. Not enough electricity plugs available for charging 4 devices (phones and tablets). Beautiful river facing from the window. Conveniently located near the train station and shopping.

Sorry it took me awhile to give my review as I just returned home. We are so grateful to Hey Hotel for saving our holiday in Switzerland! We had originally booked an Airbnb (to experience stay in a house) near the interlaken west train station. Upon checking in, to our horror, the flat is so disgustingly dirty and smelled rotten. Not only that, there was roadwork in front and the security to the unit is also lacking. We immediately booked our remaining stay at Hey and our trip was saved! The service staff, a bespectacled gentleman, gave us a free check-in early in the morning and upgraded us to the best room for 4 — no qn asked! We have clean room and best view. The breakfast has amazingly good spread. And at a much cheaper rate than the Airbnb which offered nothing but burnt spice, dirty broken toilet and sticky, greasy flooring.

Clean room and nice view..friendly staff and delicious breakfast..near to interlaken west station..and near to coop and many shop and restaurant..i stay for 3 nights..the view very superb..