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Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

⭐⭐⭐⭐⭐ 5/5 – A Perfect Stay, 100% Satisfied! We had an absolutely wonderful experience at Tianmu Lake Yuhu Peninsula Hot Spring Hotel (天目湖御湖半岛温泉酒店). From the moment we arrived, everything was smooth and welcoming. The room was beautifully clean, spacious, and well-equipped, with a breathtaking view of the lake and surrounding nature. The hot spring facilities were fantastic — relaxing, clean, and a true highlight of our stay. A very special thanks to 御湖半岛管家曾怡 (Butler Zeng Yi), who provided outstanding service throughout our stay. She was attentive, kind, and went above and beyond to make sure we were comfortable and had everything we needed. Her professionalism and warm attitude truly made our trip memorable. We highly recommend this hotel to anyone looking for a peaceful and luxurious getaway in Liyang. We are 100% satisfied and will definitely return in the future! Thank you again to the whole team and especially to 曾怡 for making our stay perfect!

Well, first of all this is really wonderful place! The hotel is very new and tidy, has a huge place to walk around (they call it meditation garden). Rooms are big and cozy and very stylish. Also there is a hot spring, but I did not go, because we went to Yushui hot spring. The breakfast is good. It’s buffet type with mostly Chinese dishes, but also has some western food. For kids they also have playground with ball pool. The location is a little bit far from bamboo forest and yushui hot spring (i mean far to walk). We were there during Chinese New Year eve, so call a didi was a challenge. However hotel provide us a car with a driver who send us to the bamboo forest. Will I recommend this hotel - YES

Wonderful resort. The swimming pool is excellent because it has a section for children and for adults and it is connected. The rooms are very clean and beautiful. Within the resort there is also a lake with a children's playground and a small zoo. The staff is very friendly and always smiling. we will definitely come back here. 😁😁😁

💯The lady who checked us in on Day 1 was very good, but the staff did not wear any name tag so I can’t remember her name. We found that she is the only one who was prompt and alert to guests needs. She helped upgrade us to a room that is more handicap friendly, as my husband was on crutches. She also helped us order takeaway using her private mobile phone when the restaurant on site was closed for lunch as we had no china mobile phone number to order take away. 💯The location is great by the lake and near the Tianmu Lake scenic park. 💯Outdoor hot spring staff on duty are attentive and polite. She even instructed the buggy driver to the nearest point to pick us when she noticed that my husband had difficulty walking. However the buggy driver did not pick us from the recommended point as she gave the excuse that her buggy driving skills are not good enough. Therefore we had to walk a longer way to be picked up, which puzzled everyone as there was more than enough space and a road for buggy entry…. ❌ Not enough staff, especially at dinner and breakfast. Food is slow to come at dinner even though we pre-ordered. Waited 30 mins and more. Staff are loud clearing the crockery, and had no sense of regard for those still dinning. ❌tour groups arrive in the evening by the bus load. The hotel did not feel premium with the crowd who were very loud. ❌the private hot spring in the room only had a fixed temperature of more than 40 degrees which made it very uncomfortable when the external temperature is more than 30 degrees. The solution was to mix it with cold water via tap, which was very slow and impractical. The hot water needs to be filled up by the staff, and you have to call them. ❌not suitable for those with difficulty walking or elderly. ideal to have your own car. 🤔Overall, I did not feel that I made a good choice with this booking. There are others private hot spring room near Yu Shui hot spring / Bamboo sea area for a better value and premium feel. 🫥I would also caution against the 100 yuan fish coupon - it is a discount coupon to offset about a third of the price of the dish, not a complimentary coupon for a fish head casserole. I did not receive the welcome gift so I can’t comment. The public hot springs has 4 pools.

The service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there. The hotel package we took included the hot springs, spar and breakfast. It was worth it. The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴. So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake. Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel. Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place. Best service ever. Keep up the good work!!!

Nobody spoke English. Checkin with passport was kind of long and resulted in many unnecessary questions. I asked for non-smoking room but clearly I could smell it in the room and there was ashtray on the table. I was afraid to use the AC because it looked dirty. On the second day the reception girl was very very nice also the ones in the SPA.

A very comfortable bed and pillows, nice shower, good wifi, ideal location, and customer service of a high standard. Location - 10 minutes by taxi from Liyang railway station 15rmb, bus 1 goes to the coach station, and many restaurants within walking distance. Customer service - from the moment I checked in, I received friendly, helpful, and sincere customer service. I was given help when I asked about buses to Yushui hot spring. The breakfast was very delicious (eggs, salad, noodles, bacon, yoghurt, cakes, baozi, corn, sweet potato, rice, soup, and more).

Our stay at Quchan Inner hotel was a wonderful experience, everything was top notch, staff were very friendly and helpful, room was amazing, hot springs super relaxing. The environment was beautiful, we enjoyed our stay so much, and would definitely recommend it! Special thanks to general manager Michael, he always made sure we have everything we need, and recommended visiting the gorgeous Fo Guang Shan Great Enlightenment Temple! We'd definitely come back here!

來溧陽出差，訂的這家酒店真的是驚喜。酒店位於市區，地理位置非常好，去吾悦廣場、中關村和老城區都很方便。酒店很新，是本月剛開業的，設施很齊全，房間裝修風格很喜歡，比全季亞朵更勝一籌，全屋智能控制，而且是三止口靜音門，晚上幾乎沒有任何噪音。總之，下次出差首選還是它