Hotellit aamiaisella kohteessa Makati

My husband and pamangkins enjoyed our stay at this hotel. Overall, everything was great—wala akong masabi. The staff were very helpful, except for one receptionist at the Escolta area, if I remember correctly, her name was Julia. She was very rude and was the only one who did not assist us. When I approached her for help, she even walked away from us. Imagine, it was my husband’s birthday and we received that kind of treatment. I mean, we shouldn’t have to mention that it was his birthday just to be treated properly as guests. Our overall experience was excellent, but because of her, it was disappointing. She was the only one who negatively affected our stay at The Peninsula.

Had a great stay at this hotel as always. This was my 4th or 5th visit and they never disappoint. The place was homey and inviting, location was superb, breakfast buffet was awesome and the room & bed were very clean & comfy - I slept well. The staff were consistently warm, professional and accommodating. Definitely 5 stars ⭐️.

Such great value for staying in a vibrant area of Manila! The staff were very friendly and the breakfast is recommended in the lobby cafe (best meal we’ve have on our trip!). Our room was spacious with a huge comfortable bed and AC. The TV connects to YouTube, Netflix etc. If you like having something on whilst in the room. We were aware before staying that being in a built up area meant you could hear the noise outside and this didn’t bother us at all. The shower was cold and I’m sure had we minded the staff would have fixed it or changed room. But it was actually quite a welcome respite from the muggy hot weather!

For a 5 star hotel, the service is very annoying. They would call me randomly to ask for feedback a few hours after I checked in. They would knock on my door early in the morning while I'm still sleeping to do a ”room check”... On the day of my check out, I had a knock on the door a bit past 9am, I ignored it as I was still in bed but they kept ringing the bell. I finally got up and the lady asked ”is there anything I can help with?”. Yes leave me alone. I went back to bed to rest and then got a phone call soon after as a reminder that check out is at 12pm. It's not even 10am yet and your staff already interrupted my sleep twice. Trying to get the room clean involves multiple phone calls. Once I left it to see how long it would take but at 6pm, I had to call since they never came during the day. Another time they cleaned, the cleaners said they ran out of towels so there would be someone who would deliver soon. I forgot about it until we went to have a shower and then it took almost an hour for the towels to arrive so we had to wait to use the bathroom as they took away the dirty towels so we didn't have anything to dry ourselves. Don't order room service. The food is very bad. I actually gagged on a drink they prepared. The TV is very old, they are still using cable technology. WiFi is patchy. Trying to get up and down the lift is a nightmare if you come at the wrong time as the line gets backed up all the way out into the street. My girlfriend was stopped by over eager security staff when she was trying to leave to buy some snacks as the room service meals were so bad even tho she had a room key and they would not let her up to the lobby on the 6th floor without me. Instead, I had to go down and pick her up from the ground floor where she was sitting in the corner like she was in trouble.

Very nice staff and Accomodating. Very Accesible and close to eveything . It was relaxing and worry free no hassle at all.the pool was not that fab but it will do my kid still enjoyed it. They only served breakfast and I was advise that they dont Cater for Lunch or Dinner

Hotelli sijaitsi erinomaisella paikalla! Huone oli sopivan kokoinen muutaman yön oleskeluun. Hotellissa on siivous pyydettäessä käytäntö ja huone unohdettiin siivota sitä edellisiltana pyydettyäni. Sain tosin uudet pyyhkeet hotellin vastaanotosta pyydettyäni.

All goods smooth transaction pang 2 beses nako nag check in dito 💗💖 malapit lang sa work circuit .and maayos lagi yung unit na binibigay💖💖💖💖

I am a repeat client of Berjaya Hotel for 2yrs I think. 2 weeks ago I booked a Deluxe Studio, I love doing staycation especially during my busy schedules. I even tried all their rooms ever since I started booking for their hotel rooms started with their Deluxe room, Premier room, Deluxe Studio and my recent booking was their Premier Studio, both of their studio type room was very spacious perfect if you want to have your friends come over after your busy schedule. In general all their rooms regardless the type was spacious last December I have a simple christmas party arrange with some of my friends we really enjoyed the view, ambiance and experience. I tried comparing as i speak for my stay in their Premier studio today to the other hotels I would say their Premier Studio was very excellent and meet my expectations it seems like Im in a five star hotel or just compared with other 3 star hotel that is why I dont dare to try other hotels because the experience I have with them when I enter the room and seeing the total look of my room its large bed, its working station, its relaxation corner and mini living room really feels like home so i would only scan and check other hotels but in the end I will always bring back to Berjaya cause I can say my heart belongs to this wonderful and ausome hotel. I would love also to give credit 1. to their amazing and excellent Hotel Manager Mr. Den whose from day 1 was very accomodation to me to all my concerns and requests. 2. their front desk staff whose very respectful when communicating not only to me but with the entire guess. 3. Security, Bell Boy, and other Staff up to cleaner and all. I like how they greet and give respect to each and everyone of the guest the pride of Berjaya Hotel really lies with all their staff whose really amazing and Excellent so again I want to give credit to Mr. Den for leading all the staff well with great leader a great staff will be possible and achieve so again congratulations to you and keep up the good work. So to all travellers like me what are you waiting for if your looking for a place to stay here in the Philippines where you feels like your at your own home choose only Berjaya Hotel, because your money is guarantee worth spending only with Berjaya, because nothing beats Berjaya.

for one of the PH rooms, there was a problem with the door lock, you need to double check before leaving. good thing i was quick as i just needed to buy water from a nearby convenience store. room is spacious and clean, but although they do provide shampoo, small soap, and dental kit, they do not provide slippers. no table for study/work, the table on the side was used for mugs and kettle, and for mini refrigerator. i used the table under the tv instead. on the PH floor, there's a dedicated outdoor smoking area. Hotel has good location, close to many establishments around the poblacion area.

It's such an old place, but the location is ok. Unfortunately the lift didn't work and it was manually operated (in a good efficient way but still quite slow to go up and down). Being abto to open the window in one of the highest floor, and look down, seems quite unsafe especially if there are kids around (but I want to believe people with kids are not given this room). The bathroom had some sewage smell coming from toilet. Good bed and decent shower. Good AC 2000 php deposit seems too high and unnecessary Staff was friendly