Hotellit aamiaisella kohteessa Makati City

"Such great value for staying in a vibrant area of Manila! The staff were very friendly and the breakfast is recommended in the lobby cafe (best meal we’ve have on our trip!). Our room was spacious with a huge comfortable bed and AC. The TV connects to YouTube, Netflix etc. If you like having something on whilst in the room. We were aware before staying that being in a built up area meant you could hear the noise outside and this didn’t bother us at all. The shower was cold and I’m sure had we minded the staff would have fixed it or changed room. But it was actually quite a welcome respite from the muggy hot weather!"

"What makes Makati Palace Hotel a superb place to stay in the centre of Manila is the staff. At the end of the day, hotels hotels beds, a bit of furniture in the room and the usual infrastructure but the people here are so attentive, professional, and will do anything to ensure your stay is premium. And let me assure you it is a premium stay here because they make you feel like you’re the only guest in the world. Well done to House Keeping, the bell men, Rock solid Security who make you feel very safe, & well done to the front office staff: Ashleigh, Ann, Irish, Stephanie and and the the front office supervisors and accounts staff too."

"The hotel has a great location, very convenient and accessible. The place is clean and well-kept, and the customer service is excellent—staff are friendly and accommodating."

"I chose this hotel for 4 reasons . 1) I needed to contact someone in Makati 2) breakfast 3) parking 4) swimming pool. I arrived late from the airport and the staff were really nice. First time in Makati. There is nowhere to park in the streets so I was so relieved that they have complimentary valet parking that is a godsend. 5 stars for that. Breakfast is very good from 6.00 to 10.30. The pool is a refresher pool , not a lap pool, but it was most welcome. Towels are provided. Room? A bit smelly but not obtrusive. I slept very well so beds are comfortable. 7-11 and McDo within a minute or so, so that was really welcome. For those looking for nightlife, there is adult entertainment in the adjacent street. Overall? A very good place to stay. Thumbs up from me."

"Upon arrival, the security guard assisted us with our luggage, but no one offered further help until we reached the check-in area or when sending us up to our room. The check-in process was smooth, and we went straight to our room. As we walked through the corridor, there was a strange smell, but we chose to ignore it. The room itself was spacious and had everything we needed. However, cleanliness was an issue. There were stains on the bathroom floor, the non-slip mat was not very clean, and there was some dust around the room. We overlooked these at first. When it was time to sleep, the pillows had an unpleasant odor, which made me uncomfortable. They didn’t smell fresh, more like dust. Since it was late and my kids were exhausted, my husband simply covered the pillow with his clean shirt so we could rest. The next morning, I noticed stains on the bed sheets that were clearly not ours. They looked permanent, so I requested housekeeping. The towels also appeared old, no longer white, and while some of the extra towels we requested were acceptable, others were worn out. Parking was limited, with only a few slots available. Staff informed us that if the lot was full, we would need to pay for parking. When we returned to our room later, I was disappointed to find that the bed sheets still had the same stains. Housekeeping had only changed the pillowcases. Overall, the property itself was nice, but cleanliness needs significant improvement. For example, the brown stains in the bathroom should be addressed, the bathroom mat replaced, and the tissue box cleaned, it was black with visible dust and stains. On a positive note, the air-conditioning filter was clean, which I appreciated, as my previous stay elsewhere had been terrible in that regard. I’m not sure if I would stay here again. The only highlight was the staff, who were very accommodating and kind."

"I had a very pleasant experience at this hotel. The location is excellent and very convenient, making it easy to get around. The room was clean, comfortable, and well-maintained. The facilities met all my needs, and everything worked perfectly. Most importantly, the staff provided great service — they were friendly, helpful, and responsive. Overall, this hotel offers great value for money, and I would definitely recommend it to others and stay here again in the future."

"The room was very clean. It had everything you needed. The staff were very friendly and professional. The location is also good. There are 3 restaurants in the building with reasonable prices. We tried Cache and it was good. We wanted to try Kaokee but our trip was short so we didnt get to do it anymore. Will definitely recommend this and will book again if ever we come back."

"Clean rooms, helpful staff, and a fantastic location just across from Greenbelt Mall and near lots of shops & restaurants. Free WiFi, rooftop pool, and decent amenities make it a good value. A few downsides: noise can be an issue (street / construction, especially on lower floors), some rooms / fixtures feel a little dated, and views from some windows aren’t great."