Hotellit aamiaisella kohteessa Tainan

Stayed for two nights. Had some issue with our hotel room key. The staff were very proactive trying to resolve the issue, but it was only till the 2nd day of our stay that was resolved. There was no compensation for the incovenience caused as we only had 1 phisical key for 4 ppl. Having said that, the rest of the service was very nice, would be happy to go back again.

Grand banyan hotel is above my expectations, I am very thankful for the reservation team and front desk staff for helping me when I mistakenly booked my hotel room on the wrong date. I will definitely comeback to this outstanding hotel in the future when return to Tainan.

I stayed in this hotel in this April, which is a wonderful experience. Thus, I brought my family (total 4) to stay in this hotel again. Unfortunately, the experience of this time is not pleasant. First of all, as i m the IHG member, I am entitled to have welcome drink. Last time, we can drink in the lobby lounge, but this time, the waitress declined us to take the drink at the lounge and requested us to take away the drinks. Whats ridiculous?! The welcome drink is offered by the hotel, but i m not wrlcome to drink at the lounge. Secondly, the cleaning service is not pleasant, two cups in my room have not been cleaned. Thirdly, the food serving of beef soup is very unsatisfactory. I don't understand why I requested to have more soup and got a black face from the chef. I spent over US$600 for two nights, but seems not be welcomed from the lounge nor restaurant. I would not recommend others to stay in this luxury but not welcome hotel

The hotel is located in a central location with easy access to famous attractions like Chikan Tower, Hayashi Department Store, to name a few. The service staff was professional. I was unable to open my luggage, and he immediately contacted a local luggage store and booked a taxi for me to go there. The food was good, and they even serve night snack! ********* local biscuits are also provided until 10pm, see my photo. They also provided a map with key places of attractions at the lift lobby, see photo. Overall, an excellent experience. Highly recommended!

We had a great stay at Kindness Day Hotel! It’s small but sleek and modern, with a cozy vibe. The staff were super friendly and helpful, especially for us English speakers, which made everything so easy. The lounge with unlimited coffee and cookies was perfect for relaxing after a day of exploring. You get a free drink ticket each night for beer or juice, which is a nice perk. Just be sure to use them the same day as they expire. We didn’t get a chance to use ours! The breakfast buffet was decent, not amazing, but still a nice option to have. With a bus stop and bike station right outside and plenty of restaurants and attractions nearby, it’s a super convenient and welcoming place to stay. Highly recommend!

The place to stay is good and staff is very friendly however is very secluded place. Very hard to walk to the nearest 7 eleven or family mart ad is very far. Overall the hotel is very good if u have car to travel around.

Chosen this hotel as it was recommended in xiaohongshu. Wasn't disappointed with the quality of the hotel. Only the fact that if would to walk from train station will need around 15 minutes. Other than that price is competitive

The hotel is old and it shows. There are many pools in the onsen area and guests are required to wear swimsuits and swimming caps. The rooms look like they have to renovated but all public area and pools are aged and cleanliness can be improved. The selection at breakfast is basic but it is fair for what we were charged. The receptionists at the front desk are very nice and helpful.

Was worried about the mixed Google reviews but Villa area was nicer than expected. Recommended to come on a weekday so there are fewer people. Enjoyed the public hot springs (room came with 1 coupon) and the personal room hot springs). Booked Tuscany room and the hot springs are located outdoors, you can still do a nude dip but take note that there are other rooms above you, can wrap a towel from the room the pools. Room itself is smaller than expected but quite decent. Some flies around but otherwise good.

My second stay in this hotel. Their receiption staffs are helpful and polite. Their Breakfast is normal but their soup is nice especially they will take your order in advance. Thank you for your service.