Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty23.6.2025
Dreamnite
A beautiful hotel sited beside a nice lake. Very good view and it has a nice public onsen.
Service is good, food is good and nice big soft beds.
The only bad thing is that it is very far from the major town. You have to drive out for food. Once you buy your snacks and drinks in advance, then it will be all good.
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Hinta yötä kohden alkaen:189 USD
Lähetetty5.1.2026
Momo Rei
Check in took quite some time as there were many guests checking in at 3pm. The hotel has a western ryokan feel. It has 2 onsens which they alternate between men and women and I suggest going to both. The one on level 5 has a waterfall view.
Dinner was buffet style and the variety was great. I super love the fresh Sashimi, the miso soup, the tempura and sushi, snow crab etc.
Room was clean and spacious with our own outdoor Onsen bath. Would love to come back.
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Hinta yötä kohden alkaen:486 USD
Lähetetty9.6.2025
ANASTASIIA_BERDNIKOVA
This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Hinta yötä kohden alkaen:383 USD
Lähetetty5.6.2023
Vieraskäyttäjä
Overall an ok stay. A bit hard to find, very limited English spoken by the staff which led to some confusion (even for the representatives who were assigned to us by English speakers). Felt quite formal and not that warm
Room was more or less as expected, and the dinner and breakfast meals were quite elaborate. Felt that breakfast was actually the stronger meal of the two, so wasn’t necessarily worth it to pay extra for dinner. I’d likely skip doing dinner in the future. The room attendant who helped us was very kind and attentive, although we had a bit of language barrier given we don’t speak Japanese.
The big disappointment was even though the ryokan is advertised as allowing guests to book one of the larger hot springs on the property for private use for 45 minutes, we weren’t able to do this. We arrived within the designated check in time and were told that it was all booked up for the day. There was no way to book in advance and we were only staying for one night, and they didn’t try to accommodate allowing us to book at all for the next day before checkout. This really hampered the experience overall - we weren’t that interested in using the gender segregated facility (was traveling with my partner who is the opposite gender) as we wouldn’t be able to spend time together, and the tub in our room was quite small.
They should amend this policy to allow all guests to book a private hot spring time or not advertise it as part of the room! Feels like we got cheated out of the service and we weren’t offered anything else as an alternative. I would have booked another ryokan had I known this were the case - there are many others in Hakone which are much better value and have nicer / newer private facilities for around the same price. I wouldn’t recommend Yama no Chaya given this was a big part of what we thought would make it a good experience
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Hinta yötä kohden alkaen:525 USD
Lähetetty26.4.2025
Tim Nazarov
We were looking for onsen with private bath on the balcony and probably hit the sweet spot.
Unfortunately we had only 1 night stay, but it was fantastic.
Onsen is located at the top station Gora, where you can get from Odawara. That’s around 2 hours from Tokyo all together, around 3 hours from Kyoto. Last 2 sections of the way are going through a picturesque steep railway. Views are great! Be sure to rush to the front or back seats (doesn’t matter which) to secure a spot for nice photographs.
Private bath is fantastic, rooms are clean and spacious with a touch of ryokan style (tatami etc). That’s a perfect place to sit and relax doesn’t matter it’s sunshine or pooring rain outside.
The food was fantastic (according to my wife), however the options are limited if you’re not eating fish or sea products due to allergy or other reasons.
For Karaku team - I would suggest adding a signature wagyu set for those who would like something else. Selection of wine and alcohol drinks is superb. Free snacks and coffee are available till 8 p.m. as well with a view terrace. For those who like some regular conbini stuff - Lawson is around 10 mins walk with Miyazaki style trains passing by👌🏻
All in all, we wish we had stayed at least 2 nights as there are lots of activities around.
Thanks to Karaku staff for a warm welcome and tailored experience!
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Hinta yötä kohden alkaen:1 085 USD
Lähetetty18.12.2025
Kevin7903
We booked a one-night stay with dinner and breakfast. The room was clean, the facilities were good, and the food was tasty. The hot spring was small but clean and comfortable. However, the hotel was under renovation during our stay.
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Hinta yötä kohden alkaen:273 USD
Lähetetty11.11.2025
Anonyymi käyttäjä
Nice ryokan with modern hotel vibes. Very good that they provided a free shuttle from the hotel to Hakone yumoto station. Note that the shuttle from the station to hotel is only from 2-6pm and the shuttle from hotel to station is only in the morning. But fits the usual check in and check out time. The room was spacious and great. Service was good and kaiseki meals were very delicious. There was also a public onsen which wasn’t crowded especially at night. The rooftop view is nice too
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Hinta yötä kohden alkaen:343 USD
Lähetetty14.12.2025
Vieraskäyttäjä
Our stay at the hotel was overall excellent, and we would still highly recommend it, especially for couples looking for a pleasant getaway.
Almost everything was perfect—the room was clean and comfortable, the facilities were great, and every other staff member we encountered was polite and helpful. It’s truly a lovely place to spend time together.
However, our check-in experience was noticeably unpleasant due to one staff member. She came across as unwelcoming and impatient, almost as if we were bothering her. She rushed through the process and felt quite pushy, especially when repeatedly questioning which language we preferred—even though we tried communicating in both Japanese and English. Her attitude made us feel uncomfortable and somewhat unwanted at first.
Aside from this one incident, everything else was wonderful. We hope the hotel addresses such front-desk service issues so that future guests can enjoy a consistently welcoming experience from start to finish.
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Hinta yötä kohden alkaen:320 USD
Lähetetty3.8.2024
Vieraskäyttäjä
Hygienia: Erittäin siisti, ei vikoja.
Ympäristö: Siellä on oma puutarha, ja ovella on kaunis kirkko. Tärkeintä on, että se on vain kolmen minuutin kävelymatkan päässä köysiradalta Laozin asemalta, ja sinne pääsee myös Siirtyminen merirosvolaivaan on erittäin kätevää, etkä tarvitse autoa ollenkaan.
Palvelu: Itse asiassa ei ole palvelua ollenkaan. Tämä on todellakin ensimmäinen kerta, kun näen hotellin, joka jopa laskee tatamit itse. Huonetta ei siivota seuraavana päivänä, ellei sitä erikseen pyydetä. Ravintolan tarjoilijat ovat yleensä välinpitämättömiä. Vain paahtopaistia tarjonnut tarjoilija oli lämmin ja huomaavainen. Vastaanotossa oleva sekarotuinen kaveri puhuu sujuvasti englantia ja antaa selkeät ohjeet asiakkaan näkökulmasta.
Varusteet: Suhteellisen vanha, kaikki ovat hyvin vanhanaikaisia laitteita. Ravintolan buffetissa ei ole mitään syötävää.
Kaiken kaikkiaan se on hyvä vastine rahalle yhdelle oleskelulle ja kahdelle aterialle.
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Hinta yötä kohden alkaen:233 USD
Lähetetty24.1.2025
Iognh ZQ
Absolutely love this place! The staff are very friendly, and the onsen is clean and well-maintained. There are 3 outdoor pools and 2 indoor pools, along with a steam room and sauna, which make for a relaxing experience.
The facility is open for both day trips and overnight stays, but staying overnight is much better for a more chill and leisurely time.
There’s a massage chair available, but it requires payment. Breakfast is also delicious and definitely worth it.
The only downside is the location—it’s not very convenient and requires some walking. If you’re traveling light, it’s manageable. They do have a payable shuttle bus, but the timing isn’t great. Walking can be pleasant if the weather’s nice, or you can opt for a taxi.
Overall, I’ll definitely book this place again for the relaxing atmosphere!
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Hinta yötä kohden alkaen:147 USD