Ashigarashimo District Hotels with Parvekkeita

第一次體驗這種純日式旅館，雖然衹是匆忙的住了一晚，但體驗十分豐富多彩。服務人員熱情且貼心，雖然幾乎全靠翻譯機和肢體語言，也並沒有影響我們交流。負責照顧我們的阿姨會耐心幫我們換裝，提醒我們去欣賞櫻花，問問我們去哪玩，感覺特別像自家親戚在照顧來旅行的孩子。這大概就是家庭旅館的含義吧。晚餐和早餐都十分美味，且充足！女生真真是吃不完啊！在得知我們有人生日，更是得到了手寫的祝福卡片，感動極了！我們朋友約好下次要多留點時間再來這裏！

I had a wonderful stay at Rakuten Stay Fujimi Terrace! The day before check-in, I received an email with the entrance code, which made the whole process very smooth. The room was exactly as described on the website—with large windows offering an incredible view of Mt. Fuji, the torii gate, and the lake. The scenery alone made it more than worth it. We had eight people staying in two 4-person rooms located on the third floor. One of the rooms was slightly larger and had extra bedding stored in the closet—enough to comfortably sleep two additional people. There were two bathrooms and two toilets in total, which was perfect for a group or family. The main bathroom included a sauna, hot spring-style bath, shower area, double sinks, a washing machine, and a water dispenser. The second bathroom had a separate shower area and a single sink. Both toilets were separated spaces from bathrooms with high-tech with bidet functions and small sinks. The large dining table and spacious sofa area easily seated all of us. We spent many relaxing moments on the balcony, soaking our feet in the warm onsen foot bath, chatting, and admiring the stunning view. The kitchen was fully equipped with a dishwasher, detergent, a large fridge stocked with complimentary drinks, a capsule coffee machine, and a Japanese rice cooker that made delicious rice. The beds were on the firmer side but still soft and very comfortable. It was just a 3-minute walk along the lake to the 7-Eleven, accessible by elevator from the building. The nearby pier was where we boarded the pirate ship cruise, and about 13 minutes further along the lake was the Peace Torii—a fantastic photo spot. Don’t forget to grasp some delicious bread at “bakery and table” before boarding to the ship. After check-out, we stored our luggage in the lockers at Motohakone Port, took the pirate ship to Togendai, transferred to the ropeway to Sounzan, and visited Gora and Kowakudani before taking the mountain bus back to Motohakone to pick up our luggages. There are 4 lockers for suitcase up to 32 inches ¥700, 12 lockers for 24 inches ¥600, and 10 lockers for smaller size of bags ¥400. From there, we had a pre-arranged shuttle take us back to Tokyo. The whole route was smooth and well-organized—perfect for a larger group traveling without a car. Overall, I highly recommend Rakuten Stay!

A beautiful hotel sited beside a nice lake. Very good view and it has a nice public onsen. Service is good, food is good and nice big soft beds. The only bad thing is that it is very far from the major town. You have to drive out for food. Once you buy your snacks and drinks in advance, then it will be all good.

We booked a one-night stay with dinner and breakfast. The room was clean, the facilities were good, and the food was tasty. The hot spring was small but clean and comfortable. However, the hotel was under renovation during our stay.

The private onsen service was terrible. Please do not get the private onsen. The receptionist in the onsen does not understand english. The receptionist also did not assist us. The time was also incorrect. We were supposed to have 8-9 and 9-10 slot. But ahe is so confused. And 9:30 they are already knocking our doors calling us to come out. A totally bad experience in the private onsen. The hotel is ok. Food is also good. The private onsen which was supposed to be the highlight of our trip… became the worst. Total waste of money

Managed to get on the last boat ride across Lake Ashi and was there in time for the hotel shuttle pick up. It was pitch dark out around 5pm during Japan's autumn however the hotel lobby is cozy and inviting, one that is full of history. The friendly front desk handed me a key with a large wooden key chain, and I checked out the large room prior to my dinner timing. There's a door to partition the bedroom and toilet/entrance area which felt nice. Dinner was a set menu and one that was filling. There are ice machine dispenser at the male onsen level and female onsen was on the highest floor. There's a lift that brings you to right outside the spa so visitors won't have to walk across the lobby area in their yukatas. Onsen was clean and spacious, there's a shower area to clean up, a sauna, outdoor and indoor onsen. Dressing room area has all the amenities you need and the ice popsicle after onsen is a nice touch. Woke up the next morning to catch the sunrise and caught a nice view of golden rays spewing across Lake Ashi, the garden and the glorious Mount Fuji right from my room. 100% recommended staying at this hotel! Had a super filing Japanese breakfast and checked out to explore the rest of Hakone.

Very nice (and spacious - by tokyo standards) hotel!! We had a balcony view of the mountain and the golf course. I didn't read the description and was pleasantly surprised that there was an onsen (must pay 150 yen usage fee per person). It was a really nice onsen too. It was raining the day that we got there and it made the outdoor onsen just magical with the rain in the backdrop. However, they do not allow tattooed guests into the onsen so foreigners, please be aware. The room was nice and gave old timey feels. I appreciated the big, long couch too. One drawback was that there was no microwave in the whole building :( But overall, would come back. It's a 10 minute walk from the T Tozan bus (so you can get there pretty quickly from the Togendai bus/ropeway station. The Lawson is right there next to the bus stop too (we got to go while the Evangelion collab was going on). The hotel has a free shuttle bus to various locations too so I would inquire about those upon check-in since those have to be booked the day before, but if you have the Hakone free pass and don't mind walking, it's pretty accessible via the Tozan bus lines

Booked with private onsen - best part of the hotel! The public onsen was never busy when we went and perfectly enjoyable. The nearby one that guests have access too offers more onsen options and is worth the 3 minute walk over. As others say, the buffet isn’t great. Most food is cold - so pick options you expect to be so (sushi etc) for the best option. The service was very good and the staff very helpful and friendly.

20 min uphill hike from Gora station. Or you can take cable train up hill for two stations and walk on flatland for about 8 minutes to hotel. Hotel has shuttle bus. They dropped us off on the way back. You can possibly call to pick you up at Gora station. Trip.com reservation options show you prices for one adult. It's very hard to book for 3 people to stay in one room to save money. I sent a custom request to the hotel exactly this - 3 people in one room. Trip.com charged me $270 and when I got to the hotel, they said I have to pay $300+ more for 2 more people. That was not clearly communicated to me by either Trip.com or hotel. There's a language and cultural barrier. In Japan, you pay per person - not by rooms. They scan your all passports of everyone staying - not just the person who books. With last minute notice, I had no choice but to pay more as other hotels nearby are filled up and we were very tired from 4 hours train transfers dragging our bags plus 8 minutes walk to the hotel. All in all, if trip.com room selections are not a perfect fit, I can't recommend booking this hotel. Custom messages are not recognized. Communication is lacking. You will get charged last minute without any alternatives left. For $570 a night, we could have a way better hotel in Hakone. The breakfast also wasn't memorable and you have to reserve it ahead of time. I would not come back.