Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty28.12.2024
Stellakwansy
Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for.
The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences.
I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!
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Hinta yötä kohden alkaen:719 PLN
Lähetetty11.10.2023
Anonyymi käyttäjä
Lovely stay! Got the matterhorn view suite and it was so beautiful! The receptionist was also very helpful with guiding us with what we can do at Zermatt!
However, need to take note that their reception will only be there till 10pm. It’s actually stated but I didn’t read it so when I arrived Zermatt train station at 11pm, I panicked a little. We flag down the taxi at my own cost, 18chf for 3 people and luggages, they dont provide free taxi after 10pm. Also, the entrance door will be closed/locked after 10pm, we rang the bell and the door opened and they left the key with a letter on the counter for the check in.
The breakfast place is also overlooking the Matterhorn and it’s so pretty. Stayed for only 1 night but really enjoyed my stay there!
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Hinta yötä kohden alkaen:825 PLN
Lähetetty10.9.2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Hinta yötä kohden alkaen:1 778 PLN
Lähetetty29.4.2025
Harmonick
For a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
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Hinta yötä kohden alkaen:1 219 PLN
Lähetetty2.10.2024
Bilman
The family run hotel promoted their sustainability ethos, in the choice of building materials and the food provided at breakfast. Very helpful staff went out of their way to ensure a great stay.
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Hinta yötä kohden alkaen:1 060 PLN
Lähetetty10.5.2025
Sunyiqing
這家酒店簡直是我們的lucky酒店!我們在這裏結束了瑞士的悽風苦雨,終於看到了馬特洪峯!這家酒店自己本身也很棒,室內的佈置和設計,都很小巧思地用了馬特洪峯的元素,而且我們昨天晚上六七點才臨時預訂,前台小姐姐給我們升級了房型,房間好大,還帶一個大陽台,房間有免費的咖啡和茶,她們家的早餐也很棒,因為早上趕着去上山,都沒有拍照片,但早餐非常豐富,草莓、獼猴桃等各種新鮮水果,培根、烤腸等剛煎好的肉食,還有西蘭花、蘑菇等蔬菜,以及各種麪包,果汁牛奶,甚至是可以鮮榨橙汁,還可以去吧枱點一杯卡布奇諾,總之就是能吃的很滿足了!最最最棒的就是這家酒店還有接送服務,本來我們要拖着大箱子走十幾分鍾去火車站,小車車直接就送我們去啦,幾分鐘,超快就到了!我保證,下次來采爾馬特,絕對還住這家!
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Hinta yötä kohden alkaen:1 009 PLN
Lähetetty23.4.2025
Vieraskäyttäjä
I had a wonderful stay at this charming small hotel, beautifully decorated and conveniently located near Zermatt train station.
During my stay, a snowstorm caused a power outage and all train services were suspended, making it impossible to leave the town. Despite these unexpected circumstances, the hotel took excellent care of us. They provided helpful information, allowed us to extend our stay without any additional charges, and showed incredible kindness throughout.
The hotel owner was especially warm and accommodating, making a difficult situation much easier for us. I truly appreciated their hospitality and would highly recommend this hotel to anyone visiting Zermatt.
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Hinta yötä kohden alkaen:886 PLN
Lähetetty29.8.2023
Jane Teo
We had an absolutely wonderful stay.
Room was clean, spacious and very comfortable.
Very near the zermatt train station, just opposite of Macdonald’s.
Breakfast had a good selection.
Housekeeping would check in on you and offer free chocolates.
The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.
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Hinta yötä kohden alkaen:886 PLN
Lähetetty18.12.2024
Vieraskäyttäjä
I wish to express my dissatisfaction with my recent stay at Hotel Bistrols from Dec 16 to Dec 17.
During my stay, I experienced an incident that left me quite unsettled. Around 20 mins after my check-in to the hotel, another group of tourists (think was a couple) was able to use hotel access card to access my room, we, both parties are shocked and super embarrassed. This situation raised significant concerns about the security protocols in place at the hotel. As a guest, I expect a certain level of safety. If the room was accidentally opened without my presence, I am not sure whether my belongings are going to disappear, this situation made me had just a light sleep throughout the whole stay.
The lack of adequate security measures not only compromised my sense of safety but also made me question the overall management of the hotel. In an age where guest security is paramount, I believe that Hotel Bistrols should prioritize ensuring that all rooms are properly secured and that guests feel safe throughout their stay.
A point to add is that the receptionist has poor attitude towards her service. The whole experience which I would not consider to give this hotel another try in future.
I hope that the hotel will take my concerns seriously and address these issues for future guests.
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Hinta yötä kohden alkaen:695 PLN
Lähetetty25.8.2024
NYTravels
We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
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Hinta yötä kohden alkaen:1 204 PLN