Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty28.12.2024
Stellakwansy
Staying at this hotel in Zermatt was an unforgettable experience! The location is perfect—just 500 meters from the train station, making it incredibly convenient. The highlight of my stay was the warm hospitality from the owners, Thor and Michele. They personally served the buffet breakfast every morning, which was both delicious and thoughtfully prepared. On my first day, I unfortunately missed breakfast, but as I was heading out around 10:45 am, they surprised me by reserving some food for me to enjoy before leaving. It was such a thoughtful and touching gesture that truly made me feel cared for.
The room itself was immaculate and had everything I needed. The balcony offered a stunning mountain view, which was a perfect way to start and end each day. Thor and Michele went above and beyond to make me feel like a VIP throughout my stay. They remembered my name, attended to every need, and even took the time to explain the local attractions and recommend food options based on my preferences.
I feel incredibly lucky to have secured two nights at this gem of a hotel, especially since it’s almost always fully booked. This was one of the most personal and heartwarming stays I’ve ever had. If you’re visiting Zermatt, staying here is an absolute must. Thank you, Thor and Michele, for making my trip so memorable!
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Hinta yötä kohden alkaen:166 EUR
Lähetetty10.9.2024
IzzaPizza
Thoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
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Hinta yötä kohden alkaen:412 EUR
Lähetetty15.10.2023
Vieraskäyttäjä
Beautiful hotel!! Even though hotel was a few streets away from the station BUT free shuttle service is available. Hotel service was so good including free consultation on activity planning in Zermatt. Would definitely go back to this hotel if I’m coming back to Zermatt in future!!
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Hinta yötä kohden alkaen:318 EUR
Lähetetty10.5.2025
Sunyiqing
這家酒店簡直是我們的lucky酒店!我們在這裏結束了瑞士的悽風苦雨,終於看到了馬特洪峯!這家酒店自己本身也很棒,室內的佈置和設計,都很小巧思地用了馬特洪峯的元素,而且我們昨天晚上六七點才臨時預訂,前台小姐姐給我們升級了房型,房間好大,還帶一個大陽台,房間有免費的咖啡和茶,她們家的早餐也很棒,因為早上趕着去上山,都沒有拍照片,但早餐非常豐富,草莓、獼猴桃等各種新鮮水果,培根、烤腸等剛煎好的肉食,還有西蘭花、蘑菇等蔬菜,以及各種麪包,果汁牛奶,甚至是可以鮮榨橙汁,還可以去吧枱點一杯卡布奇諾,總之就是能吃的很滿足了!最最最棒的就是這家酒店還有接送服務,本來我們要拖着大箱子走十幾分鍾去火車站,小車車直接就送我們去啦,幾分鐘,超快就到了!我保證,下次來采爾馬特,絕對還住這家!
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Hinta yötä kohden alkaen:234 EUR
Lähetetty29.8.2023
Jane Teo
We had an absolutely wonderful stay.
Room was clean, spacious and very comfortable.
Very near the zermatt train station, just opposite of Macdonald’s.
Breakfast had a good selection.
Housekeeping would check in on you and offer free chocolates.
The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.
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Hinta yötä kohden alkaen:205 EUR
Lähetetty26.7.2025
Ibrahim Haleel
Excellent stay. Reception and the night staff were really nice and kind. We loved our stay. Just 10 mins walk from zermatt train station. Nice view from their restaurant.
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Hinta yötä kohden alkaen:142 EUR
Lähetetty19.12.2024
Vieraskäyttäjä
Kristiane checked us in, and out of the hotel. She's the most attentive person so far that I've met, among the hotels that I have stayed in. Not only that, she got our issues fixed within the day, with a good sense of humour. The hotel breakfast was above average, some selection of cheeses, ham, salami, yoghurt, and drinks dispensed from the machine. I chose this hotel as it was close to Zermatt Bahnhof, and I did not regret it. A relatively new hotel, with a faint smell of wood in the room. The heating in the room can be a wee bit stronger, it means the insulation is good while we tuned down the central heating throughout our stay when the external temp is subzero. It's a gorgeous hotel, I have a narrow window view of the Matterhorn. Not to mention that the hotel is right next to McDonald's and two coffee shops. Overall, it was a splendid experience for us staying at Derby. If you were guessing, this isn't a sponsored review. We were just very happy travellers.
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Hinta yötä kohden alkaen:285 EUR
Lähetetty18.12.2024
Vieraskäyttäjä
I wish to express my dissatisfaction with my recent stay at Hotel Bistrols from Dec 16 to Dec 17.
During my stay, I experienced an incident that left me quite unsettled. Around 20 mins after my check-in to the hotel, another group of tourists (think was a couple) was able to use hotel access card to access my room, we, both parties are shocked and super embarrassed. This situation raised significant concerns about the security protocols in place at the hotel. As a guest, I expect a certain level of safety. If the room was accidentally opened without my presence, I am not sure whether my belongings are going to disappear, this situation made me had just a light sleep throughout the whole stay.
The lack of adequate security measures not only compromised my sense of safety but also made me question the overall management of the hotel. In an age where guest security is paramount, I believe that Hotel Bistrols should prioritize ensuring that all rooms are properly secured and that guests feel safe throughout their stay.
A point to add is that the receptionist has poor attitude towards her service. The whole experience which I would not consider to give this hotel another try in future.
I hope that the hotel will take my concerns seriously and address these issues for future guests.
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Hinta yötä kohden alkaen:161 EUR
Lähetetty26.9.2025
Vieraskäyttäjä
This is one of the only affordable options available in Zermatt but I’d recommend avoiding it. The property is at 45meter high which became a challenge to go up with luggage. Then when you reach there sadly i had opted for a 8 bed room which was on the 4th floor which didn’t have lift 🥲.
Then when i reached my room it turned out to a common tiny attic again entryway via another stairs with laid out communal style attached beds. It was so bad that if i extended both my arms i’d cover other people. You can imagine homeless people sleeping together.
The amenities are available outside and it has good breakfast and WiFi was my savior. If you are really on a budget choose something not the cheapest option here.
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Hinta yötä kohden alkaen:67 EUR
Lähetetty10.10.2025
Vieraskäyttäjä
Tämä on kuin huoneisto toisessa hotellissa, ei ole vastaanottoa tässä hotellissa. Sinun täytyy saada kaikki toisesta hotellista sen vieressä.
Tämä on Swiss Wooden Hotel, niin yksinkertainen ja mukava. Se ei ole kuin hotelli kaupungissa. Huoneeni on tarpeeksi iso 3. Minulla on vain pieni pöytä syödä, mutta me syömme sen.
Suihku on OK, mutta äitini on liian korkea (he on 5ft 4 ) nousta sisään. Hän on vanha, joten hän on istunut 1st ja nousee sisään. siellä on vasemmalle mutta vielä kävelevä hieman portaita matkatavaroiden kanssa .........
Voit pyytää vastaanotto toisessa hotellissa kuumaa vettä, hiustenkuivaaja.
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Hinta yötä kohden alkaen:81 EUR