Jiuzhaigou Hotels with Parvekkeita

We had an excellent stay at the hotel. The personal touch and the warm hospitality shone through the moment we arrived. Despite the punishing cold, two of their staff were already standing by the side of the road waiting to welcome us. They ushered us to our room, patiently explained everything and left a contact so we could reach out at any point in time. We needed a late lunch and the kitchen readily whipped up three dishes. We were shown to a private dining room with an amazing view. The food portions were generous, the food was hearty and delicious, and we had the same impeccable service from the young men who had greeted us. The next day they arranged for transport to and from Jiu Zhai Gou National Park for us after a delicious breakfast. When we informed upon our regurn that we'd have to be up at the crack of dawn the following day to make the 2 hour drive to the train station to catch an 8am train, they apologised that they'd not be able to prepare breakfast that early but instead packed us a generous bag of butter cookies, milk, fruit and sweets to fill our stomachs on the road. What seriously mpressed was the fact that they'd taken care of the little details - they washed the grapes and removed the stems before packing them into a paper box. Such is the degree of their attention to detail and hospitality. In fact, they had prepared a sweet potato mash with grilled cheese as one of the dishes for dinner on our first night. We ended up not touching the dish as we were too full and apologised profusely for it. Imagine our surprise when we discovered that they had made the effort to whip up a fresh batch for our dinner on the second night. We made a point to eat (and finish) it this time round and were not disappointed - it was mind-blowingly good! If you want a quiet get-away to relax and be pampered, this is where you'd want to be. They certainly live up to every excellent review they have received. To the extremely polite and unassuming young man who served us for our 3D2N stay, a big thank you! We never got his name but he'll forever be in our hearts and thoughts for making our stay such a memorable one. Of course, special mention must be made of Huahua, their resident dog who brings so much joy to all. Together with the warmth and hospitality of their staff, they have turned what would have been another cookie cutter hotel into a memorable and remarkable stay with the welcoming warmth of home.

風景真的沒的説，裝修風格也太喜歡了，升級了360度全景房，太舒服了。大廳是標準的調酒吧，晚上坐着簡直不要太舒服。 服務周到，行李給搬到房間，所有要求有求必應，給老闆點贊，時間來得不是很好，準備夏秋再來二刷，看彩林雲霧雪山，到時候老闆一定要給我優惠哦 現在説問題，導航目前還不準，害我繞了一段路，大家一定提前聯繫民宿讓寨子門口來接。 注意！到民宿有一段比較窄的路，像我這樣的技術不好的新手女司機可以讓他們代駕一下。 總之體驗非常好，這樣的美景裏醒來實在是太舒服了，強烈推薦他們家！

This hotel is new, well decorated with smart toilet and lighting. The bed is very comfortable with heating and clean bed sheet. The floor also has heating system which is very convenient in winter. The hot pool is our kids favourite in the evening because very relaxing hot spring after tiring sightseeing. Location is very strategic which is within walking distance to supermarket and restaurant. The best and most important thing is the hotel provides pick up and drop off service for free which is very convenient for our family. We highly recommended this hotel and we definitely will stay again for sure when we visit Jiuzhaigou again. Thanks a lot for your service and kindness.

We were touched by the warm hospitality the moment we stepped foot into the hotel. As this is our anniversary trip, Namu even decorated the room prior to our arrival. They are also very kind and thoughtful, offering to help us takeaway our breakfast on the day we leave and also kindly send us to the carpark for our bus back to Chengdu. The driver also ensured that we find our bus before leaving the carpark. Thank you for all the kindness shown to us during our stay ❤️

We recently completed our first family trip to Jiuzhaigou, and our stay at the Conrad Jiuzhaigou was an absolute highlight that contributed significantly to the magic of the experience. Our group included 5 people (2 were kids), and the hotel catered to all of us with warmth and efficiency. 🏞️ Stunning Views and Impeccable Cleanliness From the moment we arrived, we were left speechless by the stunning views surrounding the property. The scenery is simply breathtaking and left an unforgettable impression of both the Conrad and Jiuzhaigou itself. Beyond the views, the hotel's cleanliness was impeccable, ensuring a comfortable and reassuring environment throughout our stay. 💖 Outstanding Staff and Exceptional Hospitality The entire staff team at the Conrad Jiuzhaigou deserves immense praise for their incredibly helpful and professional service. They truly elevated our stay. We are especially grateful for their efforts in upgrading one of our rooms. This allowed all five family members to stay within the same block, which was highly appreciated and made our family logistics so much easier. Also, a standout service was the golf cart transportation required between our room and the main lobby. The staff were exceptionally attentive, ensuring we never had to wait in the freezing weather. The cars arrived almost instantly upon request, demonstrating remarkable efficiency and concern for guest comfort. A special shout-out must go to Ms. May who helped us check-in at the Reception counter. She took excellent care of us from the moment we stepped into the hotel, processing our check-in smoothly and efficiently. Her welcoming presence set a wonderful tone for the rest of our stay. 🍳 Delightful Dining Experience The breakfast at the Conrad was another major positive. The spread was wide and diverse, offering something for everyone in our group, and the taste and quality were truly excellent. It was the perfect start to our long days of sightseeing. In summary, the Conrad Jiuzhaigou is more than just a place to stay—it's a destination that offers comfort, luxury, and world-class hospitality. The combination of the stunning views, pristine environment, and the helpfulness of the entire staff (especially Ms. May) made this an unforgettable experience. We highly recommend this hotel to anyone visiting Jiuzhaigou.

(”I hate this place!!!” is what I would have said if the staff had not come to our rescue. During our 3D2N stay, we had moved into 3 different cabins. In the first cabin, the rain shower felt like weak rain droplet due to weak water pressure; then toilet had weak flush that our poop could not be cleared even after 30 over flushes, and then the flush stopped working. We changed into another cabin the next morning as it was already late at night. The second cabin also had issue. When we turned on the floor heating and air conditioning heating for more than 4hrs, it was still not working and the room was still at 3 degree Celsius. It was really cold and we had no choice but to wear our winter gear with heat packs on us, figuring out if the heater would finally work. The staff provided us a portable heater (refer to last picture) as we would not want to change to another cabin anymore. However, our toilet flush stopped working and this forced us to change to the 3rd cabin. This would have been a wonderful stay if the room's basic facilities had worked normally. But thanks to the excellent service of the staff, we could tell they really tried their best to fix the issue immediately whenever we raised the problem. Now for some really good things we appreciate about this place: 1) If you are looking for a nice glamping experience, this is the place to go. The room is beautiful and the view is amazing. (Do check out cabin 8 and 9). You may get to be close to animals too. (refer to picture) 2) If you are looking to enjoy the stars without much light pollution, this is the place to go. (Suggestion to the staff, please replace the street lamps with motion sensor. So that the place can be darker at night for star viewing. Your street lamps are too bright with no cars moving around. Refer to 2nd last picture. This is the brightness of the room with all room lights off. But the street lamp had spoiled the star viewing from the room.) 3) They provide free car transport to fetch you from the bottom of the hill. (Note: Their didi GPS of the hotel is wrong. The didi might drop you half way off the hill. So better request for free car pick up service from bottom of the hill with the hotel.) 4) The communication with the staff via Wechat is fast and responsive. We are already connected with them before we depart from our country. When you reach Huanglong Jiuzhai Train Station, they will also guide you what bus to take and which stop to alight (Hua Mei Sheng Di, not Jiu Zhai Gou Visitor Center) and has their driver on standby to fetch you to the hotel. 5) The staffs are amazing, friendly and helpful. When we faced trouble with our cabin, they responded very fast and did their best in assisting our problem. 6) The room is a smart room. From the moment you open the door, the curtain will be automatically opened for you, the room will have nice music to welcome you. You can also connect your laptop or phone via their Bluetooth and have the whole cabin turned into a surround sound movie theater. Conclusion: Our stay would have been more than perfect if all the basic facilities work normally and the street lamps can be turned off during the night with motion sensor for us to view the stars. I would recommend my friends or myself to come again if they can take my suggestions and fix the place. =) )

Wonderful hotel with clean & spacious room, located nearby restaurants and convenient stalls within walking distance. Basically there is a convenient shop just located in the hotel. Super helpful hotel staff who always serve with a smile. This hotel is located approx 2 km from Jiuzhaigou park and it is easy to go there by hotel arranged car with a small fee of RMB4/pax. The hotel also offers a sumptuous spread of buffet breakfast both hot & cold, mainly Chinese and bread and pastries. Things to improve: 1) the toilet seat is freezing cold, best if it can be fitted with an automated heated seat cover. 2) limited seats for breakfast before 8am. The hotel needs to address this problem no matter how. Conclusion: this is still a wonderful hotel to stay in if you are going to Jiuzhaigou despite the above 2 minor issues.

This a snugly, delightful and welcoming home-style hotel. Perfect for winter months, as the room is pleasantly comfortable has floor heating, has a fantastic shower where the water is hot, the beds and bedding are snug, parking is available and the general facilities are great. The rooms are cozy and hygienic, not a spot/ hair found on the white bedding, and bath towels were fresh and clean, with all noted products placed in the room. There was a bath and shower in the room I booked, with a cute little outside area in front of the door. The receptionists are friendly and extremely helpful. They go the extra mile by doing their best to assist with questions and giving assistance as needed. Translation services are used. I arrived at the hotel after 11pm and someone was there to receive me and help me order food. I was helped with advice about traveling, restaurants, bookings and even escorted to a yummy restaurant close by. The only thing I didn't appreciate was the smart toilet, that flushes as soon as you sit down, and doesn't flush down everything. Breakfast is available at this hotel as well as drop off services, if the vehicle is available. There are also many shops and restaurants around, making it a convenient place to stay. There's a free treat to have photos taken in ******* style clothing, though I strongly recommend paying the cost effective fee (150 yuan) if you want better quality clothing to model in (greater variety to choose from), and have a lovely pictures taken. The hotel has stunning backdrops for these. Make up services (with some jewelry) is also available for the photo shoot. It's easily accessible as it’s very close to the hotel. ( 1.5 minute walk), and there’s a WeChat contact number to add, or the friendly hotel receptionists will arrange it for you quickly. I truly enjoyed my stay at this hotel. Oh! And the cute little tea set in the room (with bags of tea) was a lovely comfort after a long day of traveling. Fantastic hotel! Thanks ladies.

It offers cheap accommodation at 20-30mins walking distance from Jiuzhaigou entrance. The dorm bed was nice and amenities were ok. Temperature was ok in the dorm room but quite cold in the corridor and toilet. Did not take a shower so cannot comment on the shower room.