The hotel was one of several on our 2000 mile journey and it was the best one of them all!! Very clean, very friendly staff, awesomely comfortable king size bed, washing machine and dryer right across the room from us. We wish we could have stayed longer. Perfect price!
From checking in to checking out, the staff were attentive and friendly. Even a little lunch bag was available on our departure with a bagel, spreads, apple and a bottle of watter. A nice little gesture we thought.
The breakfast, however, was very disappointing. Pre-made omelette kept warm, the sausage and potatoes needed re-warming fortunately there was a microwave oven hand. The selection of fruit was poor as the yoghurt selection. All served on paper plates and plastic utensils. Surely it is cheaper and better for the environment to use wasshable crockery and cutlery.
I need to finish on a positive note, the oats were nicely prepared.
This is the one of the worse experiences at Hyatt. The King Room Suite had a super tiny bathroom, The toilet seat was located at the door opening, the door barely brushed the toilet seat and it was cut in so it would not block the toilet seat. There was only one person working at the desk, she looked visibly frustrated when I asked her for 2 glasses for drinking water, said she was alone. Did not try the breakfast. One whole Hyatt Place Hotel was run by one person? Very disappointed with this location, Will not stay at Hyatt in the future.
Hotel is fine, but the air conditioners - wall mounted under the window like normal at this price point - make the bed in room 304 vibrate. Turned mine off, and still got vibrations from the neighbors' units. Ugh. Slept poorly. And the only reason I was there was to sleep. Will not return. Will avoid the brand going forward.
RRodger HutchisonKeeping in mind the price the hotel was not bad. The rooms were pretty clean. The bed was really soft even though I prefer a Firm bed. The ladies that were running the front counter while I was. There were very friendly and helpful. I even forgot my toothbrush and they gave me a free one. The breakfast that's included is okay for the average person. However, I may type 2 diabetic and the only friendly diabetic food. They had what was water. All of the food was high in carbohydrates. So bad for diaboth days. The hot item was biscuits and gravy was really hoping for some eggs. Maybe some bacon but no. In my particular room, which was one nineteen, the bathroom door could stand to be replaced lots of paint piling on it, and the bottom of it. Looks like someone had kicked it or something the bottom piece was coming off. The shower dispenser, the shampoo side kept falling. The little tables broke landed on my toes.
So I just left it down. If I was to ever return to Kentucky which nothing I have planned I would stay at this hotel. Agand just would remember to bring swimming trunks so I could use the pool. And just a little visual effects you. the fake bottles in the Pop machine or soda machines whichever you prefer couldn't stand replacing they look bad.
VVieraskäyttäjäI love this hotel I love the people that run it they're very sweet they're very kind and very friendly and they don't bother you they let you relax and I've never run into any problems at this hotel I love going to this hotel and just relaxing they also have an inground swimming pool inside a heated swimming pool
VVieraskäyttäjäThis was a great place to stay. Clean and quiet with breakfast in the morning. What puts this hotel aver the top is the amazing woman working the front desk! The friendliest most accommodating person! We actually hugged her goodbye. Above and beyond anything I’ve ever experienced and I have traveled A LOT!!! Her name is Fatima! I want to visit Cincinnati solely to see her again!
VVieraskäyttäjäThe tub needs unplugged. What is up with the refrigerator? It goes off. I had food that needed to stay cold. I thought you had a hot tub, which would've been nice.
TTera HilligasThe employees were very friendly and the room was very clean. Close to many restaurants. Had a good breakfast. I would absolutely stay here again.
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