Very friendly staff who were welcoming upon arrival. The room was clean and comfortable, everything you could ask for. I liked the location on the highway so I could get back on the road right away.
The room was clean and the front desk were smiling and helpful. The only remark is that you can hear all the conversations in the rooms on both side and the water noise everytime someone uses the faucets and tub upstairs.
Location is only 2 minute drive to airport , really convenient for a short stay. The place is generally clean but quite noisy due to not a good sound proof of noise made by other hotel users.
Se oli hyvä. Lämpöputki oli alhainen veteen eikä lämpimin, mutta 20 minuutin kuluttua se alkoi lämmittää hyvin mukava lämpötila. Oli yllättynyt nähdä puulattiat huoneessa. Tiedän miksi, mutta matto on niin paljon mukavampi jaloissa.
LLocaltraveller204The reason I gave lower score on service was that I booked this room specifically because it was
“1 King POOLSIDE ROOM - DIRECT POOL ACCESS”
And I got there late, like minutes before 11PM but booked room around 7PM. The man at front desk was kind and quick and gave me my cards for suite saying 3rd floor. When I got into suite I gave my son a bath and then went to look out window and saw the parking lot. I was like ***. So I called front desk and lady answered and I was like *** and explained it and she apologized and said that the suite I was supposed to get had plumbing issues so they ‘upgraded’ my suite instead. Saying it’s the executive suite which is much bigger (online cost
$5-$10 more than one with poolside/pool access). I asked if it was really an upgrade if it didn’t have access to pool? Again she apologized, and I said well I think I should have been called or emailed stating that after booking and given the option to have a refund or choice of ‘upgrade’, or at the least those offers when I came to front desk! Not go to suite without telling me and me getting settled bathing my son before noticing ***. Was not impressed by that at all as I would’ve asked for refund instead since I booked it for that specific purpose, direct pool access.
Aside from that upset the suite was incredibly nice, could’ve used a box of Kleenex for each room, but everything was clean and they let me do a 12pm check out (not free obviously). Breakfast was included and it was buffet/continental that was so much better than expected and really great with many many options. All the staff were nice and friendly.
Aside from not being told about my suite being unavailable and not given option for upgrade or refund both at time of booking AND at front desk when checking in, I would’ve given 5star rating. The location would be ideal if I was travelling to Winnipeg given how close it is to airport, but I live here so it not being closer to home is not ideal, which any hotel around the airport would’ve rated that the same.
Photos of room I should’ve got though layout was the same, but the view was not.
MManjinder toorVery clean and comfortable room with all mod cons - more spacious than most in this central location in a capital city and the price was very reasonable for all on offer. Excellent wi-fi, nice toiletries, great choice at breakfast. The staff were very helpful, organising our taxi and allowing us to stay in the room after check out time so we could freshen up before we left for the airport.
The only issue we had about the stay was the noise from the street. The hotel is in an area near some fast food restaurants and bars. The first night of the stay we were awoken by someone blasting out music in the very early hours of the morning. The following morning the bin men woke us at 5am. Nothing the hotel can do about this but if you are considering this hotel and won't be out partying till the early hours yourself maybe ask for a room on a high floor facing away from the street.
CCam TruongIt was such a seamless experience for a short-term feeling home like stay. Val is such a gentle lady and really care for you as a special family member. You can find a home-made small piece of chocolate on your bed, enjoy the warmth of a cozy outdoor hot tub. See the photo.
Feel like home is what they are trying hard every day to make you that footprint in every details that you will see in this rental property. I named it a value-for-every-penny experience that was hardly to hard from anywhere in the world, but a place to feel like home managed by 2 generous & warm-hearted women.
I don’t want to write too much because probably I could not book them next time. LOL
VVieraskäyttäjäOur bedroom seemed like it was cleaned until we spent time in the room during the evening.
Our bed sheets were dirty, and the jets in the jacuzzi had weird foam in them.
When we called the desk, they quickly came with clean bedding. The following day, they cleaned our room perfectly without us asking.
The lady who checked us in went above and beyond her job. She was accommodating, super friendly and made us feel very welcome. We even got an amazing deal on the show because we were staying at the hotel. She definitely made up for the gross room we walked into.
GGusNSWorst service I’ve ever received in a hotel. Dropped a suit for dry cleaning on a Tuesday afternoon and front desk never once respected their promise to follow up and confirm it would be ready for my departure. Worse, after the second day, no one seemed aware of what had happened to my dry cleaning. Ended up changing my plans and moving meetings to hope for my garments to make it in time on my day of departure.
Luckily it made it, but I ended up paying for a late return of my rental car.
I received no apology from anyone at the hotel.
LLouiseLoiUnderstand they are providing free stay for homeless people at the moment, but this should be clearly communicated in the description. We had a shock at the lobby when there are full of homeless people at the counter, one with many scars on his face was making troubles and cops with gun walked in. Imagine how we felt?!? There were security guards each floor at lift area but we still had a weird feeling. Luckily It was only a short stay for early morning flight. Free shuttle to airport is plus and only 5 mins to airport.
VVieraskäyttäjäOverall, we were VERY pleased with our stay!!!!
Three things do stand out though.
1. Our room was not replenished with extra toilet paper.
2. Shower drain does not drain all that well.
3. There was a motorcycle gang that showed up on July 21. They seemed to loiter at the front
entrance- which our balcony overlooked. They made us feel uneasy going in and out of the front entrance and definitely noisy as we tried to enjoy the beautiful weather from our balcony!!!
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