Uima-altaalliset hotellit kohteessa Chicago

Very clean, new look and a good choice for Chicago as the price was reasonable. Room was clean and comfortable. Slept well. Really no complaints.

The free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating. There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm. There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.

My family and I arrived around 330AM on a Friday night/Saturday morning. Service: 4/5 The Night staff was awesome, hospitality was IMPECCABLE! From the receptionist , bellhop helper, security, you name it! I wish I could remember their names but the receptionist was a young African American male about early-mid 20s! The morning crew and afternoon crew need some pointers from the night shift staff because they need some work. Rooms: 3/5 Our room had 2 full size beds, they were nice and spacious for all 4 of us (3 adults & 1 child). No microwave was an inconvenience but it wasn’t too big of a deal since our short was stay. Overall I would rate our stay a 4/5 (Would have been 3.5/5 had it not been for the service we experienced when checking in.

Location is good with a beautiful view. Just a heads up bring your own slipper and dental kit and drinking water because they don’t have complimentary of such. Overall we had a great sleep and we enjoyed our stay.

Relatively good location, within 10-15 minutes walking distance to a lot of good restaurants. Safe at night, about 10 minutes walk to red line. Service from staff were friendly, felt welcomed. Property rooms are dated, old carpet, stains on walls and dirt on bathroom floor. Bed and pillows were comfortable. For the price I paid, I find it was a reasonable option for an overnight stay at Chicago.

Varasimme huoneen, joka oli valitettavasti vääriä päivämääriä kolmannella osapuolella. Kolmannen osapuolen mukaan he palauttavat meidät mutta hotellin oli vapautettava varauksemme. Soitimme heille heti kun huomasimme päivämäärät olivat vääriä, joka oli tunnin kuluessa. Varaus oli kaksi päivää sitten. Hotelli sanoi, että he eivät peruuta sitä. He maksoivat meille lähes 600 dollaria huoneesta, johon emme ole jääneet ja pyysivät ennakolta selittää tilannettamme. He eivät myöskään antanut meille mahdollisuutta muuttaa päiviä todellisuudessa etsimme. Vaikka hotelli on kaunis ja henkilöstö oli miellyttävä jopa toimittaa huonoja uutisia en aio varata heille uudelleen.

Staff is wonderful. Hotel has been updated but still shows a little wear. Pool is lovely. In our room we Noticed a brown stain on rug near table. Also noted on our last morning there that the sheet in one area had a yellow hue. Odd. We were busy so we didn’t notify staff until after we left. That said, I did notify and they were responsive. Location on Michigan is awesome. Easy to walk to restaurants, train, etc. Location was fab.

The facilities were good. The check in staff was excellant and very accommodating. Upon my return I discovered a 40.00 charge on my card. When I called to get a explanation of this I was placed on a lengthy hold then asked for my confirmation number which I had to look up as it was not readily available. When I returned to the call it was disconnected. Had to call back hold again then asked for last name not confirmation number. So a bit confused about that. Then told that the charge was 40.00 for parking, surprise surprise. I don't mind the fee, the surprise I do mind as well as the condescending, surly attitude from the person I spoke with. Think I'll choose some where else on my next trip to chicago.

Rooms are outdated but very spacious to other cities. I appreciate the Hilton Honour team being readily accessible by text which made things very convenient. I would recommend this place to my friends visiting Chicago.