Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty21.3.2026
Alice one love ❤️
Upea uusi hotelli, jossa on runo-arkkitehtuuri se todella tuntuu palatsi. Palvelu on poikkeuksellinen: viisaasti henkilöstöä, siivoamatta puhtautta, ja talonhoito aina ajoissa.
Ruoka: Libanonin ja Aasian ravintoloita on uskomattoman herkullisia ja voit varata ne joka päivä. Snack-baarit tarjoavat anteliasta lahjakkaita tilauksia, ja Wienin kahvila tarjoaa loistavia kahvia ja jälkiruokailuja koko päivän.
Ranna: Kaunis pehmeä hiekka, jossa on varovainen sisäänkäynti mereen.
Kontit: Uima-altaat eivät ole lämmitetty, joten talvi uinti on vaikeaa. Ei tuulisuojaa rannalla. Ei paljon tekemistä lasten.
Lisä kosketus: Jäimme 3 päivää checkout, he antoivat meidän pitää rannekkeita ja pysyä kiinteistössä kunnes lentämme.
Tuomio: Korkeasti suositella, jos etsit rentoa ja hiljaista paikkaa
Näytä lisää
Hinta yötä kohden alkaen:239 EUR
Lähetetty17.7.2025
Safirwithkyrie1
If you’re looking for the ultimate place to relax your mind and recharge your soul, look no further than Steigenberger Hotel Resort Gold El Gouna. From the moment I arrived, I felt an incredible sense of peace and luxury. The atmosphere is absolutely breathtaking –, stunning views, and beautifully designed spaces that make you feel like you’re in paradise. 🌊☀️
The food? 🔥 10/10 – every meal was cooked to perfection, with so much variety and flavor that every bite felt like an experience. Whether it’s breakfast with fresh pastries and exotic fruits, or a gourmet dinner with world-class dishes, this resort sets a new standard for culinary excellence.
The service? 💯 Simply amazing. Every single staff member I interacted with was warm, professional, and genuinely cared about making my stay unforgettable. From the front desk to the housekeeping team, to the restaurant staff – everyone was so helpful, attentive, and always greeted me with a smile. It’s rare to find such consistently outstanding service.
The rooms are elegant, spacious, and spotless, with everything you need for total comfort. The resort offers so many relaxing spots – from the private beach areas to the stunning poolside – perfect for unwinding with a drink in hand and just enjoying the calm vibes.
If you want to escape the chaos of everyday life, this is hands down the best hotel in Egypt. 🏝️ Whether you’re traveling solo, as a couple, or with family, Steigenberger Hotel Gold El Gouna gives you an unforgettable experience that combines luxury, serenity, and world-class hospitality.
✨ Thank you Steigenberger Hotel for making my stay truly special – I can’t wait to come back!
#SteigenbergerElGouna #GoldElGouna #SteigenbergerHotels #LuxuryResort #RelaxYourMind #BeachVibes #TravelEgypt #EgyptHotels #ElGouna #TravelGoals #LuxuryLifestyle #BeachResort #VacationModeOn #FoodieHeaven #TopService #ThankYouSteigenberger
Näytä lisää
Hinta yötä kohden alkaen:159 EUR
Lähetetty25.2.2026
Vieraskäyttäjä
The location and the beach at Sheraton Soma Bay are truly beautiful, and the welcome upon arrival was friendly and attentive. The property is well maintained, but overall it feels quite outdated and somewhat old-fashioned.
Unfortunately, we experienced several service and organizational issues during our stay. At the beach bar, we ordered a milkshake but were served a juice instead without being asked — we were later told there was an issue with the ice. Instead of informing us, the staff simply replaced the drink without consultation.
At dinner, incorrect dishes were brought to our table, and when we pointed it out, we were told the mistake was due to our ordering. One evening, a staff member pressured us to pay immediately and insisted on accompanying us to the reception to clarify the charge, even though we explained that we wanted to charge it to the room. At reception, we were told that charging to the room was perfectly fine. At check-out, we also discovered that one dinner had been charged twice. In addition, our room key stopped working several times on the day of departure — even though we had paid extra for a late check-out.
The food and beverage offering is disappointing. The selection is very limited, especially for non-all-inclusive guests, with very few healthy options. The bar menus — both at the beach bar and the main bar — are closer to snack-bar level than to a hotel of this category. All-inclusive wine is served from cartons, and plastic water bottles are placed on the dinner tables. At breakfast, fresh juices often ran out quickly and were not refilled.
The restaurant is frequently overcrowded, making it difficult to find a table. Compared to other hotels in Soma Bay, this property offers noticeably less atmosphere, entertainment, and overall quality.
In Conclusion: Beautiful location and beach, but service, organization, and overall standards unfortunately do not meet expectations for a hotel in this category. There are clearly better alternatives in Soma Bay.
Näytä lisää
Hinta yötä kohden alkaen:140 EUR
Lähetetty13.12.2025
Vieraskäyttäjä
We had a very nice time in Hurghada with the Hilton Hotel.
The staff try very hard to make your stay comfortable.
Of course you can pick small holes in everything, but the main thing is we would certainly return to this place.
Very happy
Näytä lisää
Hinta yötä kohden alkaen:127 EUR
Lähetetty22.9.2024
Vieraskäyttäjä
I stayed at this hotel for 6 nights for my partner’s birthday. From the time I got there the hotel was very helpful with giving us a upgraded room and then going further to decorate the room/bed with heart pillows and pillow doves. They also provided a birthday cake twice on the day we arrived and on her birthday which we couldn’t be anymore thank you. I want to give a big shoutout to Mohammed the room cleaner, everyday was a surprise coming back into the bedroom he would decorate the room/bed with towels making different animals etc. Food buffet was really nice also had ice cream. ( I would say the hotel should make it so guest can get scoops for ice cream during the day not only for dinner) you get ice cream during the day but it’s ice cream lollipops etc. animation team was really good always involving everyone, want to say a shoutout to all the animation team especially mo salah, high energy and kept everyone very entertained. The beach is sandy! The photos don’t do it justice as the photos I saw online shows it to be stone beach with a bit of sand. The WiFi is good for a hotel which can be used on the beach. We was able to get a sun bed everyday by the many pools and beach. Nothing to fault this hotel was really amazing! (That’s coming from someone who only stays at high quality hotels).
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Hinta yötä kohden alkaen:327 EUR
Lähetetty9.2.2026
Zeynepi
Hisham was incredibly helpful and really made our stay feel like a 5-star experience. The rooms, pools, and beaches are lovely, but the people are what truly make this hotel special. Everything was clean and well maintained. The only small downside for me was that some of the food, especially the desserts, tasted a bit bland, but there are plenty of options to choose from. Overall, we had a great stay and would definitely come back.
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Hinta yötä kohden alkaen:74 EUR
Lähetetty5.2.2025
Cici & Daniel around the World
PART 1! please, check on the other ones after for full review
Steigenberger Aqua Magic Hurghada – A 5-Star Resort That Feels Like 2 or 3 (depending on the topic). Before booking Steigenberger Aqua Magic Hurghada, we did our research—watched videos, checked reviews, and set our expectations accordingly. Listed as a 5-star hotel on Google and TripAdvisor, we expected a premium experience. However, once we arrived, we quickly realized that the reality fell far short of the rating.
1. The “All-Inclusive” That Isn’t Quite All-Inclusive
The hotel advertises six restaurants, but the all-inclusive package only grants access to three—and even that comes with strict limitations. You must stay at least five nights to even qualify for reservations; otherwise, the buffet is your only guaranteed option. But even if you meet the criteria, getting a reservation is a struggle, and once inside, you’re pushed to pay extra for items outside the package. The upselling is relentless, from premium wines to certain dishes, turning what should be a relaxing meal into a sales pitch. Oh, and if you were hoping for fresh juice with breakfast? Extra charge.
2. Facilities: Decent, But Not 5-Star Worthy
✔ The pool, beach area, and lounge are well-maintained.
✔ Bars are available all day, and staff work hard to keep areas clean.
✖ Some rooms show clear signs of neglect, making this feel nowhere near a true 5-star hotel.
If this hotel were truly 5-star, there wouldn’t be visible maintenance issues, questionable service, and inconsistent quality across the board.
Näytä lisää
Hinta yötä kohden alkaen:115 EUR
Lähetetty13.9.2024
Vieraskäyttäjä
泄湖景完全是來搞笑的,所謂泄湖就是個小水泡,陽臺中間還隔着一段距離和樹擋着,跟其他評論一樣,存在一定的歧視,但是大部份工作人員還是挺友善的,雖然這本來就是他們應該做的。中間想加錢升級海景,帶我們去看的也還是一個稍微大一點的水泡而已,工作人員告訴我這已經是最好的海景房了,最後並沒有升級,泳池開放時間特別晚關閉時間卻很早,如果要出海這家酒店完全沒必要,吃的甚至不如國內100塊錢人民幣的自助餐,基本都靠吃麪包吃飽的,我們拿行李小費給了一美金態度還可以,同行的另一對沒有零錢了給了10埃磅態度就很差,對於一家五星級酒店這種事不應該發生,還是建議加錢選擇更好的全包酒店,或者普通的全包,想省錢或者出海沒有時間在酒店那就市區選擇一家便宜的就好了,這邊出行也並不方便,最後,我們check out的時候工作人員態度非常好,忘記問他的名字了,當看到我們自己拿行李過來了一直在向我道歉,告訴我他們應該安排擺渡車過來接我們的,海邊和泳池邊工作人員也很好,太陽下山後我們想去游泳,海邊的工作人員告訴我太陽下山後海里很危險,並且開玩笑説會有鯊魚,泳池邊的工作人員很耐心的告訴我泳池關閉了,要消毒,會傷眼睛,總的來説,真的不值這個價
Näytä lisää
Hinta yötä kohden alkaen:147 EUR
Lähetetty11.6.2025
Rania Ali El-Farrash
Subject: Formal Complaint Regarding Reservation Issue at Jasmine Palace Resort – Hurghada, Egypt
Dear Trip.com Customer Support,
I am writing to formally lodge a complaint regarding a highly distressing experience I had with a recent reservation made through your platform.
I booked two rooms for two nights at Jasmine Palace Resort in Hurghada, Egypt, under a non-refundable reservation. Prior to traveling, I called the hotel directly to confirm the reservation and ensure that everything was in order.
However, upon our arrival, we were informed at the reception that our reservation would be canceled because the hotel allegedly has an agreement with an Egyptian agency to only accept UK residents for bookings made via Trip.com. This condition was never disclosed during the booking process, and it is entirely unreasonable and discriminatory to enforce such a policy after the booking has been confirmed and paid for.
We were met with resistance and an unacceptable level of rudeness from a staff member named Mr. Mohamed, who was uncooperative and arrogant throughout the discussion. Despite my efforts to resolve the situation—including offering to pay the rate difference and suggesting that my son, who holds a valid UK BRP, be listed as the main guest—Mr. Mohamed refused every solution.
I was left with no choice but to contact the Egyptian Tourism Emergency Hotline and file an official complaint. Upon requesting to speak with a supervisor, I was connected to Mr. Fathy, who was significantly more professional and understanding. After reviewing our documents and learning that my son has a BRP and that my husband and daughter both hold valid UK visas, he approved our check-in and even offered to upgrade our rooms to deluxe as compensation for the inconvenience.
Shortly after, a police officer who had been informed of the situation arrived at the hotel and confirmed that the issue had been resolved.
This entire ordeal was not only stressful and humiliating, but it also jeopardized the start of our family vacation and left us deeply frustrated with both the hotel’s discriminatory practices and the apparent lack of vetting on your platform. If the hotel has a residency restriction, it should be clearly stated before booking.
I kindly request that Trip.com investigate this matter seriously and take appropriate action. At the very least, I would appreciate a formal apology and a gesture of goodwill, such as a partial refund or credit, to compensate for the emotional distress and time wasted.
Please let me know if you require any supporting documentation, including the reservation details, contact logs, or complaint reference with Egyptian tourism authorities.
Sincerely,
Rania A. Elfarrash
Näytä lisää
Hinta yötä kohden alkaen:69 EUR
Lähetetty9.5.2025
Vieraskäyttäjä
Великолепное местоположение, в пешей доступности старый город с магазинами и ресторанами, рядом остров пляж Zeytona, на который возят на лодке или пешком 10 мин, есть свой ресторан на этом острове с баром. Великолепные завтраки. Отличное обслуживание везде, ребята очень стараются, и не из под палки а от души. Отель конечно мягко говоря «подуставший», требуется реновация, но стараниями персонала и местоположением это компенсируется))). С удовольствием вернусь.
Näytä lisää
Hinta yötä kohden alkaen:80 EUR