Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty23.8.2025
Sammyjake95
The hotel was fantastic. We got a free upgrade to a family suite room which was really nice! We only spent 2 days there but I thought everything was good. The hotel seems like it’s been there quite a while and it’s not particularly modern, but they maintain it really well. For that area the price and quality it’s definitely worth a stay!
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Hinta yötä kohden alkaen:125 EUR
Lähetetty18.3.2025
Maple & Tea
硬件出色,服務令人失望
硬件條件非常好,是酒店區最新的酒店。Roof Top的景色絕佳,左邊是加勒比海外海,右邊是瀉湖,陽光照耀下能看到5/6種不同顏色的藍和綠色,非常美。
酒店不是All Inclusive,所以比較安靜,這點對我們來説是優點。
但軟件(服務)拉胯!
1. 下了Didi熟食單,提前跟前台打了招呼,前台説不給放冰箱,可前台10步之外就是吧枱和餐廳,完全不合理。
2. 飛機早上7點抵達,7:30到達酒店,前台告知不能提前check in,必須等到下午3點,太教條。但為什麼航空公司的人就可以提前入住?
3. 要毛巾催了2次,等了40分鐘;要面巾紙催了3次,最後自己去找的服務員。
4. 洗澡的把手是斷的,維修也不及時。
5. 枕巾上面有黃色的水印和斑點。
住了5天,硬件確實不錯,但服務太差,下次會選擇別的酒店。
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Hinta yötä kohden alkaen:129 EUR
Lähetetty4.1.2025
여행♡인생♡
자연친화적인 곳이에요. 자전거를 타고 호텔을 구경하며 코아티, 도마뱀, 이구아나까지 여러 동물도 만날 수 있었어요. 바로 앞 바닷가도 멋지고, 맛있는 음식을 제공하는 식당도 많아서 호텔에 있는 동안 행복했습니다.
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Hinta yötä kohden alkaen:372 EUR
Lähetetty21.10.2023
Vieraskäyttäjä
It was pleasant overall. But I had to pay unexpected extra 20 dollars for tax when I checked in. Maybe it will be better if they informed me in advance. Except that, every thing was good.
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Hinta yötä kohden alkaen:152 EUR
Lähetetty26.11.2023
Annette G.
I really enjoyed my stay at this Hotel. My room did have some really small ants everywhere. The floors in our room needed extra attention. But I didn’t go to stay in my Room. The Amenity’s here are excellent. Guillermo at the pool bar, made us the best Drinks. I loved the location and the Food options. I would book here again.
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Hinta yötä kohden alkaen:118 EUR
Lähetetty20.4.2025
Vieraskäyttäjä
We went to Cancun to end our honeymoon. We were greeted with a massive smile from all the hotel staff. Merary kindly checked us in. She saw we were on our honeymoon and very kindly upgraded us to an incredible room with the swim up pool. The room was stunning. We could chill in the pool whilst facing the beach. Not only did we get an upgrade we arrived at our room which had been decorated with balloons on the bed and the word love written with ribbon. We were also given a little cake too. The staff for our whole stay could not do enough for us. The food and drink options available were amazing! So much choice for both. The bar at night could have maybe done with another member of staff serving as we were waiting a long time for drinks but was worth it. The location of the hotel is perfect for the beach but also being so close to many other restaurants and bars in La Isla. Would 100% recommend this hotel.
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Hinta yötä kohden alkaen:83 EUR
Lähetetty26.3.2026
sleep4h
To start with, this wasn’t my first trip to Cancún, and I’d stayed at a few hotels there before—I’m talking about budget options that were still in good locations. This time, I chose Crystal Cancún; it was much more expensive than the other hotels, even though the difference in location wasn’t that significant.
For some reason, when I booked the hotel, (Trip.com) it was listed as all-inclusive, but it turned out not to be. Upon arrival, the hotel asked me to pay an additional $600 USD for the all-inclusive package for 3 nights.
The room I was staying in had a door leading to the neighboring room where other people were staying. It was open. There was absolutely no soundproofing. The window facing the street didn’t close tightly, so you could hear everything.
But I’d like to give a special thanks to the staff and the housekeeping team. The service was excellent.
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Hinta yötä kohden alkaen:119 EUR
Lähetetty27.12.2023
Rodney Mba
We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea
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Hinta yötä kohden alkaen:210 EUR
Lähetetty19.11.2023
Vieraskäyttäjä
Täydelliset ja siistit tilat, ensiluokkainen palvelu ja superhenkilökunta, palaan taas, kiitos paljon kaikesta palvelustanne.
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Hinta yötä kohden alkaen:161 EUR