Löydä 3 tähden hotellit kohteessa Kōbe

"Title: Squeaky Clean and Good Storage, But Be Aware of Strict Cashless Fees and Missing Essentials Review: I recently stayed at the Sotetsu Fresa Inn Kobe Sannomiya. While the hardware of the hotel is good, certain policies and service gaps significantly impacted the comfort of my stay. On the positive side, the hygiene standards here are excellent. The room was spotless and very modern, which is always the most critical factor for me when traveling. I also want to express my appreciation for the luggage keeping arrangement. Being able to store my bags securely and easily both before check-in and after check-out was a huge help, allowing me to explore Kobe freely without the burden of heavy luggage. However, international travelers need to be aware of a major caveat: this is a strictly ”cashless” hotel. I attempted to pay with cash to avoid bank fees, but was refused. I was forced to use my VISA card, which meant I was hit with foreign transaction and exchange fees that amounted to roughly an extra 5% cost on my trip. I found this policy very rigid and frustrating for guests who prefer using cash. Furthermore, the in-room amenities and service were disappointing. Guests should know that the rooms are completely bare of essentials—there are no razors, toothbrushes, or toothpaste provided in the room. Realizing this late at night caused unnecessary trouble. Additionally, the housekeeping service lacked attention to detail; even though my Yukata (sleepwear) was clearly used and left out to be changed, the staff did not replace it with a fresh one. Overall, Sotetsu Fresa Inn offers a very clean environment, but the lack of basic in-room amenities and the strict payment policy make it difficult for me to fully recommend it to travelers trying to manage their budget and convenience."

"it was stated as a smoking room but honestly there’s no cigarette smell! conveniently located right beside a 7-11 konbini & a few more others down the road! i love how towels, slippers, toiletries & even pajamas are generously provided. the nearest exit is exit 6 (stairs) and exit 14!!!!! (upslope if you’re heading to the hotel down) has a godsend elevator! would def book this hotel when i’m back in kobe :-)"

"The service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here."

"The hotel is well located and the room was clean. However, I felt uncomfortable during check-in because I did not receive a welcome/check-in bag while other guests did. There was no explanation given, which made the experience feel unfair. I hope the hotel can improve transparency about guest amenities."

"The location is so strategic and I had a good stay. The room is pretty, bed is comfortable, and they have free water and coffee from 11:00~6:00. The amenities is a bit lacking (there’s no face lotion, hair ties and stuffs), and they have hair iron but I have to take it to the receptionist by myself (usually they deliver stuffs like this to your room). But overall, it was a good stay and worth the money I guess."

"My stay at Hotel Piena was amazing! The staffs are all super friendly and helpful. Breakfast buffet was interesting and delicious. I would love to come back if I visit Kobe again! :)"

"First time visiting Kobe and we decided to stay based on the location near to JR KOBE station. Room was as described according to the description and Staff were so friendly. Breakfast selection was ample and good quality!"

"The hotel was actually in the opposite side of the JR station and was difficult to locate using Google map. I walked to the Roynet premier hotel and was given a map to walk back to this hotel. It was not the usual standard of the Roynet group, but breakfast was good."

"The room was great! Felt comfortable and cozy. As for location wise, the crowd outside during the late evening is abit rowdy with clubs along the way from station to hotel. Not really suitsble for families with kids. Nonetheless, I enjoyed my stay. Thanks."