Hotellit aamiaisella kohteessa Kōbe

The service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here.

What an amazing stay! It exceeded all expectations. The place is super nice with design interior, rooms are warm, spacious and comfortable. The whole place is modern, yet has a very traditional authentic feel and feels serene. The staff is very attentive, caring and fulfills your every need - they make you feel welcome, and explain everything to you very well even if you are a foreigner, there was no problem communicating in english. You are guaranteed 2 private stays in the private onsen spa of your chice - one in the evening and one in the morning, the time slots are more than enough to cover guest capacity and you have choice. The public onsen is pretty awesome too, although i felt so relaxed after private onsen for so long i went there just because of curiosity lol. The dinner and breakfast are HUGE and are SUPER tasty. Excellent products and execution, it was my first time tasting a5 wagyu. I recommend you do not eat lunch before coming to the ryokan for dinner, maybe just breakfast or something small because you will want to eat everything in this amazing meal set. I still feel kind of full 1 day after checking out. The hotel has nice common areas with free beverages, board games, ping pong ans some slot machines for entertainment. You can reserve karaoke room or get massaged in the automatic massage chairs. After we chcecked in at 3pm we did not need to go anywhere away from the hotel and just enjoyed our time there. If you want to book very specific timeslots for the private spa come in at that 3pm, because people queue up 30 min before in the lobby. Although i felt this was not really necessarry because like i said, the capacity is calculated well and you are guaranteed 2 entramces with available time slots. The first time slot starts at 4pm and is in 1hr intervals - with 5 available onsens up until the night. Morning onsen had plenty of free slots. They also offer free shuttle bus and it was always quick, we even called from public telephone in Arima when before checkin and had no problems arranging pickup in english. What i wish is if they were a little bit more flexible with breakfast times, because you also reserve a time slot but it's not like it's a course meal but traditional breakfast + buffet and you have to decide at the check in, which is kind of soon to think about when you want to have morning meal, but it's not too big problem. I guess it is a way to prevent everyone rushing in 5 min before closing time like some people do. The breakfast has plenty of variety and you even get a preheated own grill! Overall, we couldn't pick a better place for our visit in Arima, we are so relaxed and it was oje of the best places we have ever been to!

Our stay in this hotel was great! I wish we stayed here longer than one evening. Our traditional Japanese room was very spacious and had two separate toilet rooms attached as well as a bathroom. The view from our room was amazing! And sitting area before the huge windows even had a massage chair and a vanity. The shoji doors showed some signs of wear but everything were very clean. Our kaiseki dinner was spectacular and incredibly tasty. But I wish there were some instructions for foreigners how to enjoy it properly. Our server didn't speak English and we didn't speak Japanese so there was a minor misunderstanding but everything was resolved 😅 I'm definitely a fan of such kind of a meal now! We visited all the hot springs that are available in this hotel and it's sister hotel across the river. I liked the silver indoor spring in our hotel and gold outdoor spring in sister-hotel the most. Hot springs are closed after 24:00. And open from 6:00 to 9:00 nest morning. Unfortunately they are closed from 9:00 to 12:00(check out time) which make it impossible to enjoy them in the morning for those who prefer to sleep in(( Would definitely reccommend the stay for relaxing and luxurious experience.

Very good service provided by the staff of the hotel. Sleeping robe, shaver, comb, tooth brush and tooth paste is provided free. There is a self-service laundry room, which costs 500Yen for 3 kg load, 2 hours. Hotel is very near to the Sannomiya train station and there are supermarkets, Daiso, restaurants, and a bowling centre just next door. Perfect for families. The room is very big and comes with 4 beds. Ample space to open 3 luggage bags and walk around. Love the hair dryer provided in the room!

Not sure what has happened to Japan standard in the past couple of years but had called the hotel to confirm that linens are scent free (standard in Japan before) and was told yes. Unfortunately they are not, this new laundry detergent that is slowly spreading throughout Japan is absolutely horrible causing all sorts of allergic reactions (not only to me.) I start having rashes, compromised breathing, and inflammation issues. If it’s the same detergent used back in America, then it might be eco-friendly, but definitely not human friendly. I truly hope that Japan goes back to the way it was before the introduction of some western products filled with harmful chemicals to humans. It is not because you don’t react to it that it is not harming your body, it’s only a question of time and when it does, you won’t know why and there is no turning back. Take it from an Asian American born who was the biggest fan of American marketed products. We do have good products like ECOLAB, which is both, sustainable for the environment without compromising human health. Maybe laundry company should look into that company or simply return to Japanese products before. Good thing thing their pyjama are still scent free so I had to wrap the bed and cover with their pyjama to get through the night.

Oikein mukava hotelli. Saatavilla paikkoja kävelyllä. Huone on puhdas ja mukava. Päivittäinen vaihto pyyhkeitä ja kylpyhuonepukuja tarjotaan (ei ehkä niin ympäristöystävällinen). On hyvä tarjota muutamia hankit 😊 Muuten oli mukava jäädä hotelliin.

This hotel is next to the ropeway to herb garden. There is a supermarket , train station and ¥100 shop within the same building. There is a 7-11 just outside (level 1). Parking is available at 8th floor for hotel guest chargeable at ¥1500 per night. Breakfast is fantastic - their curry , omelette and smoothie are their specialty. Highly recommend to stay at this hotel .

The room are extremely clean and comfortable, with warm lighting very conducive during sleeping time! Breakfast is great too! Staff are professional!

Great location, a short walk to central Kobe. Front desk service is great. Parking is only free for cars with low height. Can be slightly noisy since it's next to the railway, but a non-issue in general.

Hotel service was good. Dinner and breakfast was provided as part of the stay. Food was good for the stay since there are not much options for food at Arima. Most shops are closed by afternoon. Though the hotel is old but it’s renovated (except for the old wooden cupboard) which made the stay more pleasant. Onsen is indoor and small so will need to go at hours with lesser people.