Hotellit aamiaisella kohteessa Kōbe

I have to express my sincere gratitude to Ms Hatsumi from the hotel. Thanks to her help, I had a wonderful trip to Rokkōsan. She is definitely a polite, professional, and of course pretty lady. Her communication skills are good especially that she speaks fluent English which would be of great help for someone like me who don't speak any japanese. Although the original local tour was full of bookings , she helped me reserve a taxi and solve my ease of communicating with local taxi drivers. The view and environment is splendid with a great hotel service teams. I would highly recommend to someone who wants to experience a unique accommodation experience. Though the drawbacks , as you might know already , is 1) no private bathroom 2) not sound-proof building materials , but it is understandable given that the hotel is with ancient history

Review of The Royal Park Canvas Kobe I recently stayed at The Royal Park Canvas Kobe and found it to be a comfortable and convenient base for exploring the city. The hotel is about a 10-minute walk from Sannomiya Station, with plenty of restaurants, shops, and convenience stores nearby. Kobe Chinatown is close by, and iconic spots like the “Be Kobe” monument and Kobe Tower are within a pleasant 25-minute walk. The Kitano Ijikan district is also easily reachable on foot. The hotel offers self-service check-in and check-out through machines, with front desk staff standing by if assistance is needed. My room had a relatively large bathroom, which added to the comfort. The buffet breakfast was not bad, and a fun highlight was the free ice cream available from 8pm to 10pm. A thoughtful touch is the presence of two donation bins where travellers can drop off unwanted clothing—an environmentally friendly and community-minded initiative. Overall, The Royal Park Canvas Kobe is a well-located, comfortable stay with nice little touches that enhance the experience.

Title: Squeaky Clean and Good Storage, But Be Aware of Strict Cashless Fees and Missing Essentials Review: I recently stayed at the Sotetsu Fresa Inn Kobe Sannomiya. While the hardware of the hotel is good, certain policies and service gaps significantly impacted the comfort of my stay. On the positive side, the hygiene standards here are excellent. The room was spotless and very modern, which is always the most critical factor for me when traveling. I also want to express my appreciation for the luggage keeping arrangement. Being able to store my bags securely and easily both before check-in and after check-out was a huge help, allowing me to explore Kobe freely without the burden of heavy luggage. However, international travelers need to be aware of a major caveat: this is a strictly ”cashless” hotel. I attempted to pay with cash to avoid bank fees, but was refused. I was forced to use my VISA card, which meant I was hit with foreign transaction and exchange fees that amounted to roughly an extra 5% cost on my trip. I found this policy very rigid and frustrating for guests who prefer using cash. Furthermore, the in-room amenities and service were disappointing. Guests should know that the rooms are completely bare of essentials—there are no razors, toothbrushes, or toothpaste provided in the room. Realizing this late at night caused unnecessary trouble. Additionally, the housekeeping service lacked attention to detail; even though my Yukata (sleepwear) was clearly used and left out to be changed, the staff did not replace it with a fresh one. Overall, Sotetsu Fresa Inn offers a very clean environment, but the lack of basic in-room amenities and the strict payment policy make it difficult for me to fully recommend it to travelers trying to manage their budget and convenience.

Very good service provided by the staff of the hotel. Sleeping robe, shaver, comb, tooth brush and tooth paste is provided free. There is a self-service laundry room, which costs 500Yen for 3 kg load, 2 hours. Hotel is very near to the Sannomiya train station and there are supermarkets, Daiso, restaurants, and a bowling centre just next door. Perfect for families. The room is very big and comes with 4 beds. Ample space to open 3 luggage bags and walk around. Love the hair dryer provided in the room!

Accommodation is super convenient- comes with different types of sauna and onsen, and restaurants inside the hotel! The staff will set up futon in our room- affordable option for those who are looking for a ryokan experience. We also love the hotel breakfast! Feels v well nourished after that, esp after soaking in the onsen :) we also love the matcha senbei crackers that the hotel gave us and bought them at the souvenir store too. Highly recommend!

The room are extremely clean and comfortable, with warm lighting very conducive during sleeping time! Breakfast is great too! Staff are professional!

This hotel is next to the ropeway to herb garden. There is a supermarket , train station and ¥100 shop within the same building. There is a 7-11 just outside (level 1). Parking is available at 8th floor for hotel guest chargeable at ¥1500 per night. Breakfast is fantastic - their curry , omelette and smoothie are their specialty. Highly recommend to stay at this hotel .

Hotel service was good. Dinner and breakfast was provided as part of the stay. Food was good for the stay since there are not much options for food at Arima. Most shops are closed by afternoon. Though the hotel is old but it’s renovated (except for the old wooden cupboard) which made the stay more pleasant. Onsen is indoor and small so will need to go at hours with lesser people.

Great location, a short walk to central Kobe. Front desk service is great. Parking is only free for cars with low height. Can be slightly noisy since it's next to the railway, but a non-issue in general.

Most comfortable bed that I stay in Japan for the past 2 months. Lucky we stay here for 4 nights. Bed is very firm but not hard which is good for our back. Room is very clean and bathroom is spaces that I can sit on bath tub and shower. It would be perfect if the room is slightly bigger. They charge parking for 2000¥ for night which is too high for me but the front desk young lady ( ********* girl) who was very friendly and helpful, she recommended me to park my car at nearby coin parking which cost me on 800¥ for 24 hours. Thank you so much Miss 余.