Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty20.9.2025
YH.KEONG
Great location for those who like to experience local Xi'an lifestyle. Surrounded by friendly neighbourhoods and lots of food choices day and night. Very convenience with shopping malls nearby and metro just few hundred meters away. I was upgraded to a higher floor room, but the view is not as good as I thought. Room are ok but personally I do not like central control air-conditioner. I prefer to control the temperature I like. I would like to praise hotel staff He Ya Ping for her great service and I have a pleasant stay for 10 days.
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Hinta yötä kohden alkaen:79 CAD
Lähetetty4.8.2025
Vieraskäyttäjä
The skyscraper is very large and beautiful. The rooms are nice and have all the amenities. We were given a free room upgrade. There's a beautiful pool and a gym available. Towels were changed and the bathroom was cleaned every day. Breakfast was a buffet with all kinds of food, with chefs preparing typical Xi'an dishes on the spot. Above all, the staff was very kind, accommodating all our requests and offering us yogurt drinks, desserts, and soups for dinner or a snack completely free of charge. Some of the staff speak English, but with WeChat, you can communicate with a translation tool. I recommend it! Excellent value for money.
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Hinta yötä kohden alkaen:55 CAD
Lähetetty4.12.2025
kz_
Really nice hotel, sky lobby has really good views. Breakfast is also where the lobby is and shares the magnificent views. Location is slightly out of city center however there is metro within 10 min walk. It is also right next to a big shopping centre with many food options. Bathroom is magnificent, all veined marble, shower has a bench in it and the bathtub is a great place to relax at the end of a day. Hotel staff were also able to accomodate by giving us latex pillows tho I think they are getting a bit old and need to be replaced.
The pool is opened till very late 11pm, staff advised it was to allow customers to be able to go out for dinner and still come back to enjoy ammenities, I think thats very thoughtful.
Gym is also big and has great views, 24 hours access.
Monica helpful on WeChat, able to accomodate more personal requests such as changing linen daily and extra bottled water etc.
The only thing I will say is a bit annoying is that you need to take elevator up to 38th floor lobby, switch elevators then take it down to rooms. I believe rooms are levels 25-30 something. Aircon was a bit stuffy as no windows open and wifi was a bit glitchy.
Was a nice stay overall.
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Hinta yötä kohden alkaen:118 CAD
Lähetetty2.11.2023
MARYIAM
The hotel is wonderful, I recommend it! Service at a very good level, very attentive and friendly staff. Rooms are spacious, cosy, beautiful panoramic view. Not far from the hotel you can visit the museum Terracotta Army. Thanks for comfortable accommodation and attentive professional service!
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Hinta yötä kohden alkaen:82 CAD
Lähetetty26.12.2024
Joanne Yeo KH
We checked in around 12 min night and was served by Ms Loopy. She also slept helpful to share with us where we could get our yummy supper and also sending us various links that we could explore for the next two days.
The room was spacious compared to other other hotels we have stayed during this trip.
Upon knowing one of the rooms were celebrating their wedding anniversary, she made a personalised card for them in the wee hour.
The toilets were also very spacious with both a shower and a large bathtub which were both very enjoyable.
The only shortfall was we were unavailable to swim in the pool as we were not aware of the requirement to wear a cap. Suggest the hotel to keep visitors informed of the detail prior to others' trip. Thanks.
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Hinta yötä kohden alkaen:130 CAD
Lähetetty24.11.2025
Vieraskäyttäjä
English Version
Ritz-Carlton Xi’an is easily the best hotel in Xi’an. If you’re looking for a truly service-cultured property, look no further.
Although the hotel was built in 2019 and the facilities may not be as new as some others in the city, they more than make up for it with their exemplary service. From check-in to check-out, every step was executed with precision and care. I came to Xi’an as a tourist, but honestly felt more like an emperor 🤣.
A special shoutout to the Club Lounge team led by Ms. Joyce, who delivered flawless and heartfelt service — they deserve 100% recognition. And Mr. Marshall from Concierge was incredible as well, offering excellent recommendations and support beyond what anyone could imagine.
I will absolutely miss this place, and I’m already looking forward to staying again.
⸻
中文版
西安丽思卡尔顿绝对是西安最好的酒店之一。如果你在寻找真正以服务为核心的酒店,这里就是答案。
酒店建于 2019 年,硬体可能没有市面上一些新酒店那么前卫,但他们用服务完全弥补了这一点。从入住到退房,每个步骤都处理得细致又到位。虽然我是来西安当游客,但整个入住过程让我感觉自己更像是来微服出巡的皇帝 🤣。
特别想感谢行政酒廊由 Joyce 女士带领的团队,服务专业又贴心,完全值得 100 分的肯定。礼宾部的 Marshall 先生也非常出色,不仅给出最好的推荐,协助更是做到超乎想象。
离开时真的有点舍不得,绝对会 100% 想再回来入住。
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Hinta yötä kohden alkaen:259 CAD
Lähetetty23.10.2025
Swee Ying Da
Overall, my stay at Courtyard by Marriott Xi’an North was pleasant — the facilities, cleanliness, and room quality were excellent, and the staff were polite and professional. Everything in the hotel is well maintained, and the environment feels comfortable and modern.
However, the check-in process took quite a long time. I understand that guests in the executive suite are allowed a late check-out until 2 PM, but the cleaning of those rooms takes about an hour or more. This means that if the previous guests delay their departure, the next guests (like me) may not be able to check in until well after 3 PM.
Because of this delay, my schedule for the whole afternoon was affected as I had to wait in the lobby. I hope the management can consider stricter control on late check-outs or faster room-turnover coordination, so that incoming guests don’t have to wait beyond the normal check-in time.
Otherwise, it’s a very nice hotel and I would love to come back again if the check-in process becomes smoother.
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Hinta yötä kohden alkaen:75 CAD
Lähetetty30.6.2025
TerryXYan
This is one of the nicest stays foe me in Xi'an in recent memory. The hotel was at a great location and staff were extremely helpful. I had a request to print few pictures from my iPhone, the gentle man in the service desk on June 28 went above and beyond to help me download the pictures and reformat them and print out! He even went to office to photo copy another set of the picture for me. I really appreciate the help.
The food was great also, and enjoyed it very much.
I missed the bar at the 51st floor. I had good time there listening to music and live show many years ago before the COVID-19. Anyway, I would recommend this hotel to anyone who comes to Xi'an. A job well done, thanks.
Terry Yan
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Hinta yötä kohden alkaen:95 CAD
Lähetetty14.3.2025
Vieraskäyttäjä
14 March 2025
Appreciation for Hyatt Regency Staff – Cindy Gong & Chef Yuan
I would like to commend Cindy Gong at the front counter for her politeness, affability, and efficiency. She ensures a warm and seamless guest experience with her professionalism and attentiveness.
Chef Yuan is equally commendable for his culinary expertise and hospitality. He is affable, polite, and highly capable, delivering quality dishes with great care.
Both Cindy and Chef Yuan are outstanding assets to Hyatt Regency, making every guest’s stay enjoyable with their excellent service during my stay from 10–12 March 2025.
Warm regards,
H.K. Goh
Room 1072
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Hinta yötä kohden alkaen:165 CAD
Lähetetty28.8.2024
Zharif Samion
Great and helpful staffs. The hotel is nice and extremely comfortable. The location is not too far from the Bell Tower, you can just book an e-hailing service with an average of about 12 yuan.
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Hinta yötä kohden alkaen:83 CAD