Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty27.12.2025
Vieraskäyttäjä
Huaqing Palace resort service staff quality is excellent. The front desk staff provided excellent service as she provided her personal WeChat number to us as we do not have a domestic China mobile number in case we need any help during our stay. She also help us to book the appointment for the free photo shoot experience as we are unable to book due to the domestic mobile number issue. The resort also provided a free birthday cake for us as my wife’s birthday falls on the same day as the resort stay. The janitor staff, transport, restaurant, and other service staff are also courteous and provided excellent service and advice. We truly enjoy our magical stay there.
Additional point just for further improvement is to explain the procedures for the guests to use the public hot spring bath as some guests are first time users.
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Hinta yötä kohden alkaen:11 206 PHP
Lähetetty10.9.2025
Faritova
We chose the hotel to celebrate our third wedding anniversary. The hotel is a symbol as we also celebrated the wedding at the W Hotel in Shanghai. The hotel in Xi'an is distinguished by its large balconies, where you can elegantly spend the sunset and also have a cup of coffee in the morning while watching the city.
The sauna and swimming pool are impeccable. An amazing breakfast with a large selection of Chinese and foreign dishes.
Attentive, smiling staff. We had a great time at the hotel.
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Hinta yötä kohden alkaen:11 325 PHP
Lähetetty26.12.2024
Joanne Yeo KH
We checked in around 12 min night and was served by Ms Loopy. She also slept helpful to share with us where we could get our yummy supper and also sending us various links that we could explore for the next two days.
The room was spacious compared to other other hotels we have stayed during this trip.
Upon knowing one of the rooms were celebrating their wedding anniversary, she made a personalised card for them in the wee hour.
The toilets were also very spacious with both a shower and a large bathtub which were both very enjoyable.
The only shortfall was we were unavailable to swim in the pool as we were not aware of the requirement to wear a cap. Suggest the hotel to keep visitors informed of the detail prior to others' trip. Thanks.
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Hinta yötä kohden alkaen:6 236 PHP
Lähetetty4.8.2025
Vieraskäyttäjä
The skyscraper is very large and beautiful. The rooms are nice and have all the amenities. We were given a free room upgrade. There's a beautiful pool and a gym available. Towels were changed and the bathroom was cleaned every day. Breakfast was a buffet with all kinds of food, with chefs preparing typical Xi'an dishes on the spot. Above all, the staff was very kind, accommodating all our requests and offering us yogurt drinks, desserts, and soups for dinner or a snack completely free of charge. Some of the staff speak English, but with WeChat, you can communicate with a translation tool. I recommend it! Excellent value for money.
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Hinta yötä kohden alkaen:2 595 PHP
Lähetetty24.11.2025
Vieraskäyttäjä
English Version
Ritz-Carlton Xi’an is easily the best hotel in Xi’an. If you’re looking for a truly service-cultured property, look no further.
Although the hotel was built in 2019 and the facilities may not be as new as some others in the city, they more than make up for it with their exemplary service. From check-in to check-out, every step was executed with precision and care. I came to Xi’an as a tourist, but honestly felt more like an emperor 🤣.
A special shoutout to the Club Lounge team led by Ms. Joyce, who delivered flawless and heartfelt service — they deserve 100% recognition. And Mr. Marshall from Concierge was incredible as well, offering excellent recommendations and support beyond what anyone could imagine.
I will absolutely miss this place, and I’m already looking forward to staying again.
⸻
中文版
西安丽思卡尔顿绝对是西安最好的酒店之一。如果你在寻找真正以服务为核心的酒店,这里就是答案。
酒店建于 2019 年,硬体可能没有市面上一些新酒店那么前卫,但他们用服务完全弥补了这一点。从入住到退房,每个步骤都处理得细致又到位。虽然我是来西安当游客,但整个入住过程让我感觉自己更像是来微服出巡的皇帝 🤣。
特别想感谢行政酒廊由 Joyce 女士带领的团队,服务专业又贴心,完全值得 100 分的肯定。礼宾部的 Marshall 先生也非常出色,不仅给出最好的推荐,协助更是做到超乎想象。
离开时真的有点舍不得,绝对会 100% 想再回来入住。
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Hinta yötä kohden alkaen:10 546 PHP
Lähetetty4.12.2025
kz_
Really nice hotel, sky lobby has really good views. Breakfast is also where the lobby is and shares the magnificent views. Location is slightly out of city center however there is metro within 10 min walk. It is also right next to a big shopping centre with many food options. Bathroom is magnificent, all veined marble, shower has a bench in it and the bathtub is a great place to relax at the end of a day. Hotel staff were also able to accomodate by giving us latex pillows tho I think they are getting a bit old and need to be replaced.
The pool is opened till very late 11pm, staff advised it was to allow customers to be able to go out for dinner and still come back to enjoy ammenities, I think thats very thoughtful.
Gym is also big and has great views, 24 hours access.
Monica helpful on WeChat, able to accomodate more personal requests such as changing linen daily and extra bottled water etc.
The only thing I will say is a bit annoying is that you need to take elevator up to 38th floor lobby, switch elevators then take it down to rooms. I believe rooms are levels 25-30 something. Aircon was a bit stuffy as no windows open and wifi was a bit glitchy.
Was a nice stay overall.
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Hinta yötä kohden alkaen:5 814 PHP
Lähetetty14.3.2025
Vieraskäyttäjä
14 March 2025
Appreciation for Hyatt Regency Staff – Cindy Gong & Chef Yuan
I would like to commend Cindy Gong at the front counter for her politeness, affability, and efficiency. She ensures a warm and seamless guest experience with her professionalism and attentiveness.
Chef Yuan is equally commendable for his culinary expertise and hospitality. He is affable, polite, and highly capable, delivering quality dishes with great care.
Both Cindy and Chef Yuan are outstanding assets to Hyatt Regency, making every guest’s stay enjoyable with their excellent service during my stay from 10–12 March 2025.
Warm regards,
H.K. Goh
Room 1072
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Hinta yötä kohden alkaen:8 326 PHP
Lähetetty23.10.2025
Swee Ying Da
Overall, my stay at Courtyard by Marriott Xi’an North was pleasant — the facilities, cleanliness, and room quality were excellent, and the staff were polite and professional. Everything in the hotel is well maintained, and the environment feels comfortable and modern.
However, the check-in process took quite a long time. I understand that guests in the executive suite are allowed a late check-out until 2 PM, but the cleaning of those rooms takes about an hour or more. This means that if the previous guests delay their departure, the next guests (like me) may not be able to check in until well after 3 PM.
Because of this delay, my schedule for the whole afternoon was affected as I had to wait in the lobby. I hope the management can consider stricter control on late check-outs or faster room-turnover coordination, so that incoming guests don’t have to wait beyond the normal check-in time.
Otherwise, it’s a very nice hotel and I would love to come back again if the check-in process becomes smoother.
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Hinta yötä kohden alkaen:3 283 PHP
Lähetetty13.11.2025
Vieraskäyttäjä
I was upgraded on arrival through my Trip.com points and got a great room. I felt like a queen with plenty of space, all the commodities available to me and received a basket with drinks and snacks on arrival. I had a hot bath every night after my tiring day of walking around and slept like a princess!!. It is closer to restaurants, a shopping mall where you can do your hair and buy new glasses made on the day with your prescription for a great price!. There is also a supermarket on side to meet all your needs and take home some great cakes. I used their laundry service.
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Hinta yötä kohden alkaen:2 311 PHP
Lähetetty24.3.2025
MikeJMJones
This is an interesting hotel within the Renmin Square precinct. It is not actually a 'people's square' in the conventional sense but an official precinct of grand sandstone and marble buildings erected in 1957. The buildings are majestic but the interiors are a little dated and tired. Our rooms were well furnished with very comfortable beds, well-functioning heating, air conditioning and bathrooms. Reception staff were very friendly and helpful, and assisted us with tourist information and transport. Breakfasts were good with a reasonable variety of dishes. Rooms were suitable serviced each day. I liked the quiet atmosphere of this hotel, its landscaped surroundings, and its close proximity to the CBD. It took us 20 minutes to walk to the Bell Tower and 30 minutes to the ancient city wall. Some of the staff spoke fluent English which was very helpful. We would definitely stay here again.
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Hinta yötä kohden alkaen:2 934 PHP