Parhaat kylpylän tarjoavat hotellit kohteessa Jinan

"Nice, friendly, foreigners accepted, close to railway station"

"I found what looked like an engorged tick or bedbug crawling up my bed. The hotel is pretty and I booked it for 1 night as a luxury treat so I could get a good rest for my layover stop to another destination. My room smelt like stale smoke unfortunately, though I had asked for non-smoking. I paid extra on my booking for breakfast and had to wake up at 6am, eat breakfast at 6.30am and go to the airport at 7.20am. My room had a bathtub so I took a bath before bedtime and went to bed at midnight, I got up to go switch the lamp off at 1am and found this bug crawling up the side of my bed going towards me. I think it's either a tick or a bed bug, the body was full of blood. It had 6 or 8 legs, difficult to see but I took a video which doesn't allow me to upload. I don't have any problems with normal bugs such as spiders, but if it is a tick or bedbug it is a big problem. I was really worried there were more hiding inside the bed, I called reception for help and they looked at the bug which I caught in a glass cup. They apologised deeply and changed my room, so I had to move at 1.30am. I explained I was already tired and have to wake up early. In the new room I was unable to sleep as I kept worrying about bed bugs. I got up multiple times to check my bed. And there was a noisy couple next door talking loudly until very late so I couldn't sleep. For a luxury hotel you should not need to loose a whole night's sleep because you are worried about bedbugs or ticks biting you. Nor should be able to hear noise from other guests through the wall. I was extremely exhausted the next day and did not have any appetite. I asked if they could refund the extra I paid for breakfast because I couldn't eat it, but they said it wasn't possible. So I forced myself to try eat 1 egg and some small rice porridge but couldn't finish it. Really expensive to pay for breakfast and hardly eat, it's a shame they couldn't refund the breakfast considering I had no sleep. For a 5* hotel, I would like to have good rest and peaceful sleep. But it was not like that. The staff were very kind and helpful, but it's not so easy to travel here alone. It was not easy to book a taxi for the following morning to the airport and it took 40 minutes of assistance, the man was very kind and helpful, but the hotel should make an easier system for foreign guests to book taxi. When I first arrived in Jinan airport, I had no idea how to get to the hotel. There is no ATM inside the hotel so you cannot withdraw cash, and you cannot pay with foreign card to book a taxi. The shangri-la website did not provide any details for public transport. It simply said bus transfer was available but did not say which number bus. I would give the details here but I have forgotten the route name and bus number now as it was hectic and I was very tired, sorry. I had to waste a lot of time trying to ask for help at the airport as the staff did not speak English. Luckily someone helped me. The bus will cost 20yuan and take you into the centre where you will see the intercontinental hotel and a large shopping mall on the left side of the bus, get off at that stop, it takes 1 hour. From there it's only 5 minutes walk to shangri-la. For a big hotel they should provide easy instructions on the website to guests. The staff apologised deeply for the bug on the bed, and offered 10% reduction of the room rate. Although when I checked out no refund was given and they didn't mention anything about it, I think they just charged full price. Personally I think 10% is not enough anyway. Nobody wants to change rooms at 1.30am because of bugs crawling on the bed. I didn't get any sleep at all and felt itchy because I kept thinking about bugs and couldn't eat the breakfast. I was absolutely exhausted the following day so I was unable to do anything at my next destination and had to waste 1 day more to rest. Unfortunately not an easy experience at the shangri-la."

"We booked the Kangyi Connecting Family Room, and it was an excellent choice for a family group. Check-in was smooth, and the hotel generously allowed us to check in early. Even when one of the two rooms wasn’t ready yet, they let us safely leave our luggage so we could head out and tour the city without hassle. The front desk staff speak English, which made everything straightforward. Both rooms were very clean, spacious, and the beds were extremely comfortable. The twin room even had a bath tub, while the other room was thoughtfully designed for older guests or wheelchair users, with supportive handles in the bathroom — a detail we appreciated. The Wi-Fi is fast, and the breakfast buffet at the restaurant offered a convenient start to the day. One of the highlights was that the hotel kindly allowed us a late checkout, which was incredibly helpful since our train ride was scheduled for later in the afternoon. This flexibility made our stay even more comfortable. Overall, a great hotel for families looking for convenience, comfort, and dependable service. I would definitely stay here again."

"Hotel is good. We had a comfortable stay and the staff is very humble and friendly. The services and the price is also very good. The elevator service needs improvement. Its very busy we had to wait for long time."

"”A wonderful stay at this hotel. The cleanliness and service were top-notch.” - It's the perfect place to relax and unwind. The rooms are comfortable and the staff are friendly. - ”Thank you to the hotel for an unforgettable stay. Everything was fantastic, from the food to the service.” - ”This hotel is a great choice for those seeking comfort and luxury. I highly recommend it.” - Room cleanliness - Staff service 😍 - Location is close to the train station"

"Although the location is slightly far, the service, room amenities are worth it. They have a gym and a yoga room, free washing machine and dryer with free detergent. They also allowed us to check in at 10 am! So good~ It is also easy and cheap to take DiDi to the places to visit and they also have a bus stop, three minutes walk from the hotel. All in all, I have enjoyed my stay here."

"客户經理給升級了房間，房間面積還可以，該有的設施配套一應俱全，房間乾淨，打掃很及時，對於提出的要求有求必應，雖然不是新裝修，但是看得出來維護比較用心，整體感覺不錯。酒店早餐乾淨衞生，味道不錯，品種不是很多但也夠用，還有濟南當地特色美食。"

"For quite some time, I’ve had the pleasure of staying at the Kempinski in Jinan, and it continues to exceed my expectations. The rooms are nothing short of breathtaking, adorned with the finest amenities that elevate every visit into a luxurious experience. The staff here is truly exceptional, and I must give a special mention to Kris at the front desk. His warm smile and regal treatment make me feel like a valued guest every time—I can’t overstate what an incredible person he is or how much he enhances the Kempinski’s stellar reputation. Another standout is Sherry, who is always just a phone call away, resolving any travel hiccups with efficiency and grace. Without a doubt, this is the premier hotel in Jinan, and I wholeheartedly recommend it to anyone. Book a stay here—you won’t regret it!"

"Stayed for 3 nights, location is very convenient, right next to the subway station. Front desk staff was very friendly. Breakfast from 7am to 10am foods was ok, but some items were limited and not refilled, and no coffee provided. This hotel only has one lift, smoking are allowed in the lift made it very bad odour , too many deliveryman using this lift delivering food to the rooms, making the hotel no privacy, the room cleaning lady was very helpful and friendly. On the 3rd night at 1. 40am , all the lights in the room suddenly turned on, waking us up from sleeping , what an interesting experience for the stayed"

"住到了迄今為止最滿意的新中式酒店🏨 一進門就被大堂的《子曰萬祥》壁畫吸引了 竹林的背景與國潮玩偶的碰撞 不要太出片！ 大堂 客房熊貓元素隨處可見 簡直細節滿滿 🧑🧑🧒🧒全場景適配 家庭/親子/商務/度假 親子房 上下鋪防護設施一應俱全～ 一間房就能搞定 帶娃出行毫無壓力😎 智能床墊 自動窗簾 私密浴缸應有盡有 房間設計感超強 實木質感的傢俱 搭配柔和的暖光 舒適度直接拉滿！ 冰箱內還有🥤碳酸飲料 啤酒🍺 入住即可get歡迎果盤➕子曰煎餅🫓 客房服務還包含🆓洗衣服務 在子曰 可以直接實現洗衣自由 把“好客山東”體現的淋漓盡致 更讓人驚喜的還有早餐！ 🥩把子肉肥而不膩 入口即化 甜沫是老濟南鹹粥 超暖胃 現沖的雞湯沖蛋 更是鮮掉眉毛 熱菜 冷食 中式麪點 西式甜品 現磨果汁➕咖啡 新鮮水果 兼顧了南北口味與多元需求 以“地道 豐富 新鮮”征服了我的胃🙊 每一樣濟南特色 都讓人回味無窮～ 特色茶室具有獨立的私密空間 窗外可見中式竹林庭院 在這談事或小聚 是絕佳的選擇 還有**房🉑隨時預約喔 退房時還會送上具有特色的伴手禮 這細節 實在是太暖心了🥰 交通也超級便利 開車🅿️🆓 地鐵🚇6號線（齊魯軟件園）直達！"