Baarilliset hotellit kohteessa Jinan

"”A wonderful stay at this hotel. The cleanliness and service were top-notch.” - It's the perfect place to relax and unwind. The rooms are comfortable and the staff are friendly. - ”Thank you to the hotel for an unforgettable stay. Everything was fantastic, from the food to the service.” - ”This hotel is a great choice for those seeking comfort and luxury. I highly recommend it.” - Room cleanliness - Staff service 😍 - Location is close to the train station"

"這次出行盲選的酒店太絕了！位置超便利，步行5分鐘就到地鐵站，周邊吃飯逛街都方便🚶♀️ 前台小姐姐態度超温柔，辦理入住超快，還主動推薦了本地小眾打卡點。房間乾淨整潔，床品柔軟舒服，枕頭高度剛好，睡了個好覺💤 衞生間乾濕分離，熱水充足，洗漱用品品質在線。早餐種類豐富，中西式都有，食材新鮮味道贊。唯一小遺憾是走廊偶爾有輕微腳步聲，但不影響休息。性價比超高，下次來還選這家，已經推薦給朋友啦～"

"I recently stayed at this hotel and overall, it was a pleasant experience. The location is perfect — it’s within walking distance to all the major attractions, which made sightseeing so convenient. The staff were incredibly friendly and accommodating, always ready to assist with any request. However, the room design and facilities were a bit odd. When I took a shower, water leaked out onto the floor, which was a little frustrating. Despite that, the room was clean and comfortable, and the size was just right for a short stay. Would definitely recommend for its prime location and friendly service, but they could definitely improve the room design and bathroom functionality."

"Well located within walking distance to the Jinan west high speed rail. Staff was friendly and helpful in recommending dinner options in the vicinity. Rooms were clean and spacious. Breakfast was sufficiently stocked and food was ok. Checkout was a breeze."

"Last night, I wanted to go out and buy something to eat. As it was my first time in Shandong, I was not familiar with this place at all. The attentive front desk staff introduced me to a place to eat, but the language barrier prevented me. The boy wearing glasses and the lobby manager patiently translated for me. Today's check-out was also very fast. The Sheraton Hotel was very good, giving me a feeling of coming home. Thank you, my dear Chinese friends"

"One night stay with family. The hotel is clean, but not convenient as the loading and unloading cannot be done at the main entrance."

"Everything is good especially the restaurant. Serve delicious food at reasonable price. Room is a bit cramped due to layout. Front service staffs are welcoming and warm but can be more informative, only answer to question asked."

"青貓系服務依舊沒的説 無論是軟服務還是軟服務都算國內系酒旅的榜樣 而且在空房較多的情況下延續了升房的好習慣 但這家GM的房內設施真太拉了吧 空間利用率低到離譜 如此空曠的房間不光缺少GM新輕風格的裝飾 也缺少如穿衣鏡 獨立衣櫥等設施（僅有房門口的簡約式衣掛） 後部巨大的空間僅擺了一個沙發還是一個風格不搭的沙發 拖鞋選用了看起來很像雜牌的品牌 是否有點太掉價了其他的牆紙脱皮就不説了 總之請讓房內設施配得上各位服務人員的優秀表現"

"I found what looked like an engorged tick or bedbug crawling up my bed. The hotel is pretty and I booked it for 1 night as a luxury treat so I could get a good rest for my layover stop to another destination. My room smelt like stale smoke unfortunately, though I had asked for non-smoking. I paid extra on my booking for breakfast and had to wake up at 6am, eat breakfast at 6.30am and go to the airport at 7.20am. My room had a bathtub so I took a bath before bedtime and went to bed at midnight, I got up to go switch the lamp off at 1am and found this bug crawling up the side of my bed going towards me. I think it's either a tick or a bed bug, the body was full of blood. It had 6 or 8 legs, difficult to see but I took a video which doesn't allow me to upload. I don't have any problems with normal bugs such as spiders, but if it is a tick or bedbug it is a big problem. I was really worried there were more hiding inside the bed, I called reception for help and they looked at the bug which I caught in a glass cup. They apologised deeply and changed my room, so I had to move at 1.30am. I explained I was already tired and have to wake up early. In the new room I was unable to sleep as I kept worrying about bed bugs. I got up multiple times to check my bed. And there was a noisy couple next door talking loudly until very late so I couldn't sleep. For a luxury hotel you should not need to loose a whole night's sleep because you are worried about bedbugs or ticks biting you. Nor should be able to hear noise from other guests through the wall. I was extremely exhausted the next day and did not have any appetite. I asked if they could refund the extra I paid for breakfast because I couldn't eat it, but they said it wasn't possible. So I forced myself to try eat 1 egg and some small rice porridge but couldn't finish it. Really expensive to pay for breakfast and hardly eat, it's a shame they couldn't refund the breakfast considering I had no sleep. For a 5* hotel, I would like to have good rest and peaceful sleep. But it was not like that. The staff were very kind and helpful, but it's not so easy to travel here alone. It was not easy to book a taxi for the following morning to the airport and it took 40 minutes of assistance, the man was very kind and helpful, but the hotel should make an easier system for foreign guests to book taxi. When I first arrived in Jinan airport, I had no idea how to get to the hotel. There is no ATM inside the hotel so you cannot withdraw cash, and you cannot pay with foreign card to book a taxi. The shangri-la website did not provide any details for public transport. It simply said bus transfer was available but did not say which number bus. I would give the details here but I have forgotten the route name and bus number now as it was hectic and I was very tired, sorry. I had to waste a lot of time trying to ask for help at the airport as the staff did not speak English. Luckily someone helped me. The bus will cost 20yuan and take you into the centre where you will see the intercontinental hotel and a large shopping mall on the left side of the bus, get off at that stop, it takes 1 hour. From there it's only 5 minutes walk to shangri-la. For a big hotel they should provide easy instructions on the website to guests. The staff apologised deeply for the bug on the bed, and offered 10% reduction of the room rate. Although when I checked out no refund was given and they didn't mention anything about it, I think they just charged full price. Personally I think 10% is not enough anyway. Nobody wants to change rooms at 1.30am because of bugs crawling on the bed. I didn't get any sleep at all and felt itchy because I kept thinking about bugs and couldn't eat the breakfast. I was absolutely exhausted the following day so I was unable to do anything at my next destination and had to waste 1 day more to rest. Unfortunately not an easy experience at the shangri-la."

"Great hotel - good location for Jinan industrila area business visits. Breakfast good, room clean."