Parhaat kylpylän tarjoavat hotellit kohteessa Zermatt

"Good! Overall recommended! Location is good, need some walking from station but manageable with 1 luggage. Hotel is directly opposite cemetery but don’t think too much and u be fine! Room is small but cozy (my photo is wide angle so seem bigger) Hotel is very helpful to help pack a breakfast bento for me as I be leaving before breakfast hours (just inform the day before). I also managed to keep luggage after checkout at the common area (no lock and key) and retrieve it later."

"Beautiful hotel!! Even though hotel was a few streets away from the station BUT free shuttle service is available. Hotel service was so good including free consultation on activity planning in Zermatt. Would definitely go back to this hotel if I’m coming back to Zermatt in future!!"

"帶着家裡四個長者出行 最後一天因為起床時間不同 我們決定各自房間分別下去吃飯 吃到一半餐廳服務人員大聲的過來指責説 我們是一個大家庭應該一起坐在一個大桌 不應該分開坐一會兒別人過來該沒有地方了 餐廳本來就不大 兩個大桌被預訂了 一個大桌被一對日本情侶佔了 我們分別坐了兩人桌有什麼問題嗎 這時的時間連八點都不到 我辦理入住時 前台幾個人在他們辦公室裏嘀咕大概就是中國怎麼怎麼樣的 除了每天負責打掃房間的幾個人還挺好相處的 其他人對中國人真的是帶着有色眼鏡的"

"I wish to express my dissatisfaction with my recent stay at Hotel Bistrols from Dec 16 to Dec 17. During my stay, I experienced an incident that left me quite unsettled. Around 20 mins after my check-in to the hotel, another group of tourists (think was a couple) was able to use hotel access card to access my room, we, both parties are shocked and super embarrassed. This situation raised significant concerns about the security protocols in place at the hotel. As a guest, I expect a certain level of safety. If the room was accidentally opened without my presence, I am not sure whether my belongings are going to disappear, this situation made me had just a light sleep throughout the whole stay. The lack of adequate security measures not only compromised my sense of safety but also made me question the overall management of the hotel. In an age where guest security is paramount, I believe that Hotel Bistrols should prioritize ensuring that all rooms are properly secured and that guests feel safe throughout their stay. A point to add is that the receptionist has poor attitude towards her service. The whole experience which I would not consider to give this hotel another try in future. I hope that the hotel will take my concerns seriously and address these issues for future guests."

"位置不是很近，但也還可以吧。 房間"

"Beautiful place , neat to the train station ( less than 5 min walk ) the service was good. Very clean . Very comfortable ."

"We love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre . We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive. Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in. The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints. Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt."

"ที่พักสวยงาม ห้องสวีทชั้น4(ชั้นบนสุด)วิว Zermatt mt. เราพักแบบครอบครัว มีสปาบริการฟรี อาหารเช้าสไตล์สวิส อร่อย พนักงานให้คำแนะนำอย่างดีในการเดินทางท่องเที่ยวบริเวณโดยรอบ ห้องพักสวยงาม แต่แสงสลัวเกินไป อาจจะเหมาะกับคู่รักมากกว่า มีให้ก่อกองไฟ(ในตู้กระจก)ให้ความอบอุ่นภายในห้องนั่งเล่น เตียงเสริมถูกนำมาวางไว้ในห้องนั่งเล่นนี้ ทำให้เวลานอนแสงจากกองไฟสว่างเกินไป ส่วนในห้องนอนใหญ่เป็นหลังคากระจก ม่านปิดกั้นไฟฟ้าแต่เสียใช้งานไม่ได้ต้องใช้ manual ห้องนี้หนาวมาก เหมือนheater จะทำงานได้ไม่ดี"

"Location – 10/10 Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer. Rooms – 9/10 The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience. Service – 9/10 The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special. Dining – 8.5/10 The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it. Wellness & Spa – 10/10 The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny. Activities – 10/10 Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable. Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes."

"the location is good, located near the cable car up the matterhorn! we were given a room located in the annex building, which you have to go out into the open before assessing (q inconvenient..). there were also limited amenities (no kettle, no soap etc). the breakfast tho.... was worth it! (-: staff from the kitchen was also proactive and helpful!"