Parhaat kylpylän tarjoavat hotellit kohteessa Zermatt

"Hotel is approximately 10mins walk from Zermatt train station. There is a bus stop to Matterhorn Glacier Paradise cable car station about 4mins away from the hotel, very convenient. The hotel gave us a free upgrade during our stay and the view from the balcony was amazing! The pool and sauna facility looked great but didnt had a chance to try. Highly recommend this hotel going to Zermatt!"

"Beautiful hotel!! Even though hotel was a few streets away from the station BUT free shuttle service is available. Hotel service was so good including free consultation on activity planning in Zermatt. Would definitely go back to this hotel if I’m coming back to Zermatt in future!!"

"the location is good, located near the cable car up the matterhorn! we were given a room located in the annex building, which you have to go out into the open before assessing (q inconvenient..). there were also limited amenities (no kettle, no soap etc). the breakfast tho.... was worth it! (-: staff from the kitchen was also proactive and helpful!"

"Good! Overall recommended! Location is good, need some walking from station but manageable with 1 luggage. Hotel is directly opposite cemetery but don’t think too much and u be fine! Room is small but cozy (my photo is wide angle so seem bigger) Hotel is very helpful to help pack a breakfast bento for me as I be leaving before breakfast hours (just inform the day before). I also managed to keep luggage after checkout at the common area (no lock and key) and retrieve it later."

"Lovely stay! Got the matterhorn view suite and it was so beautiful! The receptionist was also very helpful with guiding us with what we can do at Zermatt! However, need to take note that their reception will only be there till 10pm. It’s actually stated but I didn’t read it so when I arrived Zermatt train station at 11pm, I panicked a little. We flag down the taxi at my own cost, 18chf for 3 people and luggages, they dont provide free taxi after 10pm. Also, the entrance door will be closed/locked after 10pm, we rang the bell and the door opened and they left the key with a letter on the counter for the check in. The breakfast place is also overlooking the Matterhorn and it’s so pretty. Stayed for only 1 night but really enjoyed my stay there!"

"Location – 10/10 Nestled high above Zermatt, the Riffelhaus 1853 is accessible via the Gornergrat railway, making the journey itself an adventure. Once you arrive, you’re greeted by panoramic mountain views in every direction, with the iconic Matterhorn standing proudly in front of you. The setting is perfect for ski-in/ski-out access in winter and stunning hiking trails in summer. Rooms – 9/10 The rooms are cozy, modern, and well-equipped while still maintaining a classic Swiss alpine charm. Many rooms come with Matterhorn views, and waking up to this scenery is an experience in itself. The beds are comfortable, and the rustic wooden decor gives a warm, welcoming feel. Some rooms have balconies, which I highly recommend booking for the full experience. Service – 9/10 The staff is friendly, professional, and attentive. Despite the hotel’s remote location, the service is top-notch, with staff going out of their way to accommodate special requests. From seamless check-in to helpful local recommendations, they make the stay even more special. Dining – 8.5/10 The on-site restaurant serves delicious Swiss cuisine, including traditional dishes like fondue and rösti. The breakfast is generous, featuring fresh bread, cheeses, meats, and eggs cooked to order. The only downside is that, due to the remote location, dining options are limited to the hotel restaurant, but the quality makes up for it. Wellness & Spa – 10/10 The outdoor hot tub with a view of the Matterhorn is an absolute highlight! There’s also a sauna and steam bath, perfect after a day of skiing or hiking. Soaking in the warm water while surrounded by snow-capped peaks is an experience worth every penny. Activities – 10/10 Winter: Perfect for skiing, as the hotel is directly on the slopes. The ski room is convenient, and the access to the Gornergrat ski area is unbeatable. Summer: Incredible hiking trails with direct access to the Gornergratbahn for easy excursions to higher altitudes."

"Everything is excellent. I was very impress by the view of Matterhorn. I will strongly recommend to my families and friends to stay at Alpen Resort & Spa. There are lots of indoor activities and facilities to enjoy."

"帶着家裡四個長者出行 最後一天因為起床時間不同 我們決定各自房間分別下去吃飯 吃到一半餐廳服務人員大聲的過來指責説 我們是一個大家庭應該一起坐在一個大桌 不應該分開坐一會兒別人過來該沒有地方了 餐廳本來就不大 兩個大桌被預訂了 一個大桌被一對日本情侶佔了 我們分別坐了兩人桌有什麼問題嗎 這時的時間連八點都不到 我辦理入住時 前台幾個人在他們辦公室裏嘀咕大概就是中國怎麼怎麼樣的 除了每天負責打掃房間的幾個人還挺好相處的 其他人對中國人真的是帶着有色眼鏡的"

"I wish to express my dissatisfaction with my recent stay at Hotel Bistrols from Dec 16 to Dec 17. During my stay, I experienced an incident that left me quite unsettled. Around 20 mins after my check-in to the hotel, another group of tourists (think was a couple) was able to use hotel access card to access my room, we, both parties are shocked and super embarrassed. This situation raised significant concerns about the security protocols in place at the hotel. As a guest, I expect a certain level of safety. If the room was accidentally opened without my presence, I am not sure whether my belongings are going to disappear, this situation made me had just a light sleep throughout the whole stay. The lack of adequate security measures not only compromised my sense of safety but also made me question the overall management of the hotel. In an age where guest security is paramount, I believe that Hotel Bistrols should prioritize ensuring that all rooms are properly secured and that guests feel safe throughout their stay. A point to add is that the receptionist has poor attitude towards her service. The whole experience which I would not consider to give this hotel another try in future. I hope that the hotel will take my concerns seriously and address these issues for future guests."

"We just came here without many informations about this hotel, but their hospitality from staffs was Really Really great. I felt like I was staying 5+star hotel from their kindness. Picked up by hotel car, free sauna, free to use mini bar, great balcony view considering the cost of staying, and also took us to the station again when we left. I would strongly recommend this hotel, and there is also sister hotel named Hotel Daniela probably also great guessing from my experience from Hotel Chesa Valese. Hope everything well to the hotel family and staffs. We really have enjoyed to staying there."