Ningbo Hotels with Nouto- ja jättöpalvelut

"Able to send courier parcel from Taobao to hotel nefore checking in. Parcels are received and placed in a box under check in counter - help yourself to retrieve. Robot delivery to room available. Under renovation right now so lift is rather messy. Surprised that room comes with face wash, make up remover oil, hair gel and laundry detergent. Didn't dare to use it but thought it was a nice touch. Coffee machine and tea in the lobby for self service. Serve supper 9pm-11pm but I missed it during my stay so no reviews on that."

"Nanwan Hotel was a really pleasant surprise. It was very clean, incredibly affordable, yet looked and felt like something much more expensive. The design and overall impression were impressive for the price. My room did have a window, but the view was straight into a wall and a door leading to what seemed to be a school inside the same building. I could hear the teacher and the kids, which woke me up in the morning. The location wasn’t exactly central, and the building looks a bit worn from the outside — but that didn’t bother me at all. Inside, everything was neat, comfortable, and much better than I expected for the price. A great budget-friendly stay that exceeded my expectations overall."

"I would have given a 5-star review for Pan Pacific Ningbo had it not been for allowing guests and even hotel staff to smoke in the hotel! I give 1-star for cleanliness because allowing guests and staff to smoke in a hotel lobby and rooms is simply disgusting! There's nothing clean about it! It's such a waste because Pan Pacific Ningbo has such great facilities and luxurious interior; I even made a video of the hotel and will be posting it on my newly created YouTube channel. I may return again when the Chinese government has banned smoking in hotels and taken a more serious attitude against smoking and enforced the laws against smoking in hotels and restaurants. Having brought up the bad thing about Pan Pacific Ningbo, I would like to highly commend the following staff for their exemplary services: 1. Cady of the reception Cady was the same receptionist who checked us in during our two separate stays, on our way to Zhoushan and back from Zhoushan. She was very courteous and friendly. She offered to add me on her WeChat so that I could contact her if I needed anything. True enough, I needed to contact her within a few hours after we checked-in during our second stay. Smoke filled our room. When I found out that it came from the room next to ours, I immediately informed Cady, who immediately arranged for someone to spray air freshener in the corridor. She offered air filter, which I declined as we were already going out. As we walked down the lobby, I realized that Cady had actually left, and she was arranging all those even though she was already off duty! It was also Cady who informed me that GHA Discovery members would get dining discount by giving me a brochure. 2. Cora (陈丽) Cora was the wait staff attending our table at Madr 99. When I found out that I had run out of mobile data plan, I asked Cora for the passcode to logon to the hotel Wifi. Strangely, there's no option to logon with hotel room number. There were only 2 ways to logon to the hotel wifi: using a passcode and mobile number. Cora kindly offered to use her mobile number to help me logon. She didn't even ask me to use my own mobile number. It was very kind of her to do that. Upon paying the bill, I presented Cora with my GHA Discovery membership card. Cora provided me with 10% discount for silver member, exactly as stated in the brochure that Cady gave me. When we headed back to the serviced suites, another male wait staff chased us and rudely told me that GHA Discovery silver member was not entitled to any dining discount at all. He demanded me to go with him to the cashier to sign a new invoice. I later contacted Cady and asked her to verify with her manager the terms and conditions of dining discount for GHA Discovery member, before we went to Hai Tien Lo to dine in the evening. Cady, who was already at home and off duty, gladly obliged to my request, and confirmed that dining discount was applicable to even silver members. Perhaps hotel management could ask Cora to train the guy properly before allowing him to interact with guests directly! Otherwise, one day he might get punched by guests who are irritated by his behavior. 3. Cavan Cavan was the porter/concierge who helped us deliver our luggage to our room. He, too, was friendly and polite like Cady and Cora. He even walked us to Madr 99 and showed us where all the hotel restaurants were located. The way he treated us was like VVIP. The hotel management should treasure and try to retain these 3 excellent staff. Have these 3 experienced staff to train their junior colleagues."

"Hotel room was clean and comfortable, staff were friendly and helpful. I only stayed a night as was flying early from Ningbo after a meeting. Perfect place for an overnight before/after a flight due to location. I used the airport shuttle service, it was acceptable, but be careful that you can have it available for your flight. For me it was just okay, but they seemed a bit unwilling to take me any earlier than 06:10 because that’s when the majority of passengers where wanting a lift. That said it all went well, I made my flight and the team were very polite at every interaction. Hotel is very nice and close meaning the actual drive took ＜15m at that time of day and I was dropped directly to the terminal."

"This hotel is in a convenient location, it is close to many restaurants too. I must compliment the front desk staff, especially the young Mr Hu who helped us with transport arrangements."

"It's a great hotel. Keeps up to the Shangrila high standard. It's slightly away from the busiest part of the city but close enough to walk on a fine day. It's right next to the huge K11 shopping mall. Unfortunately it's very empty with low traffic so it's not a nice place to shop or hang out. That's a disappointment. Hope things will get better."

"There was no writing desk in my room, which was not suitable for business travelers. And the front desk was late for my request to check out the hot water."

"I stayed earlier at the Vienna International Hotel in Haikou. Compared to that hotel, this one seems subpar. However, the service and amenities were satisfactory, and the staff were very helpful."

"Love this hotel. This was the second time we stayed here. MRT station is 50 meter away. Quite a selection of good foods in the surrounding areas. The room was clean and spacious, breakfast had good selections and the staffs were helpful."

"A lovely hotel close to everything. I would suggest the only improvement is that fried eggs are served for breakfast as this would at least cater somewhat for foreign guests."