Lemmikkiystävälliset hotellit kohteessa Heidelberg

"Breakfast: Amazing food, view from breakfast was the highlight Room: Stayed for several nights, had sparkling water free bottle for first day, but water was not provided for the remaining days. I ended up boiling water with the coffee machine and had water with coffee taste for those days, because there were no kettles. If you like coffee, this would perfect though. Overall, would still highly recommend the hotel despite the ”coffee water”. Noise: Very quiet and peaceful. I noted some comments said it was loud, but I couldn't hear any train sound. Great for business trip."

"Location: across the street, ~5 mins from the hbf. Reception: allowed early check in; they don’t always have someone at the counter so just give them a call and they will open the door for you (met some other guests, really nice people who helped me make the call!) Lift: old and small but it works! Room: double bed = 2 single bed merge together. had some flies initially because they left the window open to air it, service staff helped to get the flies out. Toilet: small but manageable if you are petite, may not be suitable for big size people as the bathing area is small. Transport: took RNV20 to and fro to the furnicular (which led to other tourist areas), super convenient!"

"New and Spacious rooms, clean and tidy. Location is perfect , right next to the train station barely a 2 min walk. The staff was nice as well Downsides are that the AC seems not able to generate heat, and the laundry is horribly expensive. 6 bucks for washing and 6 bucks for drying (total 12)"

"the room comes with 2 double bed, enough for 4 people.. clean.. come with parking connected to the room building so no need to walk far from the hotel."

"We were pleasantly surprised at the close location of the hotel to the central train station. We had a short 2 night stay. The amenities were first rate and the hotel staff was present and helpful with the self check-in. The room was clean and modern with all the amenities provided for. Thank you and if in Heidelberg again you will be our first choice."

"All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times."

"Perfect stay! The hotel is ideally located just 150 meters from the main train station, making it incredibly convenient for travelers. It’s also close to a variety of cafes, restaurants, and even a tourist information center. The staff were exceptional—friendly, attentive, and helpful. The cleanliness of the hotel was top-notch, and the breakfast was absolutely superb with a great selection. Highly recommended!"

"Es un hotel muy bien situado. Los desayunos son ricos y la atención muy buena. Nos regalaron un bombón con forma de corazón al irnos. El personal es muy amable. Estoy muy contenta con la estancia.Estaba limpio y la habitación era amplia."

"Wir hatten nur eine Übernachtung im Arthotel, haben aber die sehr freundliche Atmosphäre wahrgenommen. So können wir das Hotel in jeder Hinsicht empfehlen..l. Sehr angenehm, dass - obwohl in der Altstadt von Heidelberg gelegen - eine Tiefgarage mit direktem Zugang zum Hotel vorhanden war."

"The whole hotel looks old, and the bathroom door in the room can't be closed. The air conditioning has problems—it's constantly cold, and there is no heating. However, the front desk staff and restaurant service personnel are relatively friendly. The breakfast selection is also quite rich. However, compared to four-star hotels in Taiwan, the facilities here seem outdated. Taiwan’s hotels are newer and cleaner, and the food selection is also more abundant."