Pysäköintimahdollisuuden tarjoavat hotellit kohteessa Sanya

"We stayed for one night, checked in early at 1.45pm. Room was beautiful, as seen in the pictures provided. Able to see both the mountain and the sea, view was beautiful. However, there’s construction going on currently, and it starts to get pretty noisy as early as 8am. Other than that, it’s good. As we were a family of four staying in this room, we noticed that the room supplies were only for two (we only had two towels, disposable toothbrushes etc given). Had to call for room service for them to provide the additional supplies. Pillow is quite soft as well, don’t forget to ask for more pillows (if needed) before bedtime. Beautiful room/hotel in general :) Would stay again after construction’s done. 管家Luy服务很不错，有问题帮助及解决特别快"

"Ystäväni ja minä varasimme kahden hengen huoneen, jossa oli kaksi vierekkäistä erillistä sänkyä, erinomaiseen hintaan. Saapuessamme meidät päivitettiin sviittiin, jossa oli erilliset huoneet ja erilliset kylpyhuoneet, mikä oli todella yllätys ja ihana. Vastaanottovirkailijamme Wuyan oli erittäin ystävällinen ja tarjosi erinomaista palvelua vastaten kaikkiin kysymyksiimme ja osoittaen kärsivällisyyttä, kun emme osanneet puhua paikallista kieltä. Meillä oli näköala uima-altaalle ja satamaan, jota ympäröivät vuoret ja trooppinen vehreys. Dadonghai-ranta on hyvin lyhyen kävelymatkan päässä. Meillä oli fantastinen matka, kiitos!"

"Our stay at JW Marriott turned out to be a truly unforgettable and deeply touching experience. During our stay, it happened to be our baby’s second birthday. Sharry prepared a birthday surprise for us that went far beyond anything we expected. It was not just a simple room decoration, but a genuine celebration of a child’s growth, done with real care and heart. The room was beautifully decorated, but what moved me the most was this: almost all hotel staff personally wrote handwritten birthday wishes for our baby, folded each note into a heart, and placed them together in a glass bottle. Seeing that bottle filled with so many handwritten messages from different people was incredibly touching. It wasn’t just five-star service — it was warmth, sincerity, and human connection. What made this experience even more special was that Sharry learned we had stayed at JW Marriott Khao Lak, Thailand, in October last year, and that our wonderful experience there was the reason we chose the JW Marriott brand again. After hearing this, she went the extra mile and coordinated with the team in Thailand to record a birthday greeting video for our daughter. Receiving birthday wishes months later from familiar faces we had met before, from another country, was incredibly emotional and meaningful for us. It truly showed a level of care and connection that is very rare. The hotel also prepared a birthday cake for our baby, and the next day surprised us again with a lovely animal-themed cake. The care didn’t stop at one moment; it continued throughout our stay. In addition, our room was upgraded, and during the entire stay, Sharry checked in with us daily about our experience, always attentive but never intrusive. This kind of thoughtful, genuine service made us feel truly valued and well taken care of. Objective feedback: • The sound insulation of the room door is not very strong, and corridor noise can be noticeable • Breakfast is average, without many highlights • It would be great if the breakfast area could include clear allergen labeling, which would be very helpful for guests with food allergies • The hotel feels more business-oriented and mature in style, and the overall resort atmosphere is not particularly strong Overall, this is a hotel with solid facilities and exceptionally warm, thoughtful service. The sincere, unrequested, and carefully executed details made this stay truly special and memorable."

"We spent our honeymoon at the Sanya Conifer Hotel and had a truly wonderful stay. From the moment we arrived, the service was outstanding. The hotel itself is beautiful, well maintained, and creates a very relaxing atmosphere. The staff deserves special praise for being exceptionally friendly, professional, and always willing to help. In particular, we would like to highlight Nico from the front desk. She supported us with every question and request, was incredibly kind, proactive, and made many things possible that significantly improved our stay. Thanks to her dedication and warmth, our honeymoon became even more special. We felt genuinely cared for throughout our entire stay and can highly recommend this hotel. We will remember this experience very fondly and would happily return. --- 我们在三亚康年酒店度过了我们的蜜月，整体体验非常棒，令人难忘。酒店环境优美，维护得非常好，整体氛围安静又放松，让人一入住就感到很舒适。 酒店的服务尤其值得称赞，所有员工都非常专业、友善且乐于助人。我们特别想表扬前台的 Nico。她在我们入住期间对我们的所有问题和需求都给予了极大的帮助，非常耐心、热情，并且尽力为我们创造最好的入住体验。正是因为她的用心和付出，让我们的蜜月之旅变得更加完美。 整个入住期间我们都感受到真诚的关怀与高质量的服务。我们非常推荐这家酒店，也一定会将这段美好的回忆铭记在心，期待未来再次入住。"

"We were unlucky to stay in the hotel during typhoon. So we could not enjoy any of the facilities as they have nothing indoor. The hotel has excellent location but besides that it was just an average hotel. The worst thing is the attitude of staff. A male staff on reception was very rude and did not want to answer any questions or help us. This was the first time when we asked hotel to give us baby potty but were refused, they said it’s only provided in family rooms. If hotel has them why not to provide it by request to make life of guests comfortable?.. this shows the low level of services. The hotel makes money on Russian tourists who come via agents and they don’t care about their quality. I’ve been in Sanya many times in different hotels but service of this hotel was one of the worst… breakfast is very poor, basic Chinese breakfast , but there is even no yogurt for breakfast, which is typical in Chinese hotels. In terms of cleanliness, the water jar in the room was full of black mold, and the water was licking from the sink, finally chopsticks in their restaurants were dirty, which was horrible! The facilities are quite old. Our fridge did not work, but we didn’t know it as the light there was on, so we put milk inside to find out later that it became bad so we threw it away :-( The price is reasonable but only for bigger rooms, the standard room is extremely small."

"Tämä on neljäs kerta, kun yövyin tässä hotellissa. Yövyin jokaisessa hotellissa kaksi yötä, kun aiemmin olin lomalla Sanyassa. Tällä kertaa yövyin tässä Sheratonissa neljä yötä ja viisi päivää vapaa-ajan lomalla. Se oli erittäin mukavaa ja virkistävää! ! Tarjoilijoiden asenne tässä hotellissa on erittäin hyvä; aamiainen ja iltapäivätee (sisältyvät huonepakettiin) ovat mukavia, monipuolisia ja herkullisia; kylpyläteknikot ovat erittäin taitavia. Hotellin ranta on kirkas ja hiekka on hienoa. Kun uit, viereesi saattaa yhtäkkiä ilmestyä joukko tai useita pieniä kaloja ja yllättää sinut! ! Hotelli houkuttelee myös monia söpöjä, kauniita ja seksikkäitä nuoria naisia ​​matkustamaan ja lomailemaan. Hotellissa on monia aktiviteetteja. Aikuisille ja lapsille on monia ohjelmia. Päivä kuluu nopeasti, etkä halua koskaan lähteä! ! Hotelli on ollut auki jonkin aikaa, eikä sisustus ole kovin uusi, mutta se on hyvin hoidettu. Huoneet ovat puhtaita, siistejä, tilavia ja ylellisiä. Tulemme tänne lomalle uudelleen ensi kerralla. Se on niin ihanaa! !"

"We stayed at this resort recently and while the property itself is beautiful, our experience with service and communication was disappointing. From the very beginning, the front desk communication was poor. Even with a translator device, there was little warmth, courtesy, or effort to make us feel welcome. Given that we do not speak Chinese, language became a major barrier. We were not informed how best to contact the hotel for requests, and when we tried calling room service and reception several times, the calls were disconnected due to communication difficulties. Eventually, I had to go down to the front desk to express my frustration. At that point, one staff member, Xiao Jiang, kindly shared her WeChat and personally helped us with our requests. I sincerely thank her for her support and professionalism. At checkout, one room key was temporarily misplaced, and the front desk insisted we pay 50 yuan for the lost card. They made a big issue out of it, even though such matters are usually handled with courtesy. Thankfully, we found the card in time. This incident was not about the money, but about attitude and hospitality, which were lacking. That said, the hotel has a fantastic location, beautiful views, comfortable rooms, and an excellent breakfast. I would still recommend this resort to friends and family for the property itself. However, I strongly suggest the hotel improve its approach to language support and guest communication. Even small improvements in courtesy and communication can make a big difference for international guests. For this reason, I am giving three stars for service and communication, while the location, rooms, views, and facilities deserve five stars."

"I stayed at this hotel for five nights during my trip to Sanya, Hainan Island, and I was very satisfied with my stay. It truly feels like a hidden gem. As soon as you enter the lobby, you are immediately drawn to the beautiful ocean view, creating a very pleasant and relaxing atmosphere. The rooms are simply yet warmly designed, well thought out, fully equipped, and spotlessly clean. Attention to detail is impressive: branded toiletries are provided, and even two bottles of drinking water are thoughtfully prepared. The hotel is located on the first coastline, which is a big advantage, and there are rooms with a beautiful sea view. The hotel also has a gym and many restaurants offering different cuisines, so there is always a great choice. The front desk service deserves special praise — the staff is friendly, professional, and very helpful, instantly leaving an excellent impression. Overall, it is a comfortable and well-maintained hotel, and I would be happy to stay here again."