Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty12.2.2026
Vieraskäyttäjä
We loved our bungalow, as it was well-designed, had a functional kitchen, and many useful gadgets like an iron, a hair dryer, or umbrella for sunny weather. The shared area had a lovely vibe and was perfect for recharging mentally with all the greenery, pool sounds, and chirping birds. We could even squeeze some physical activities into our routine, as the place had a dedicated space for yoga with mats, small dumbbells, and resistance bands. We were lucky to have the whole place to ourselves, although the presence of the security guard was comforting. Our host was friendly and helpful, answering our questions on WhatsApp or providing tips on hustle-free navigation in the Tulum jungles.
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Hinta yötä kohden alkaen:159 AED
Lähetetty6.5.2025
Vieraskäyttäjä
Excelente servicio todo el personal muy amable instalaciones de primera habitación grandes y cómodas comida buen sabor lugar muy seguro muy recomendable
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Hinta yötä kohden alkaen:777 AED
Lähetetty26.8.2024
Vieraskäyttäjä
We had a great time! Plenty of activities to do in plenty of things to see oh just a wonderful location. My only complaint is I was in Kassav four and the ice machine was never repaired the week I was there. I have to make that statement because it’s such an inconvenience to go to the other castles or qualifies so it’s all a complaint,
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Hinta yötä kohden alkaen:907 AED
Lähetetty3.12.2025
JonCooper
Fantastic all inclusive hotel, away from the main busy strip of Cancun, the food and drinks are great value for the money and the snorkeling is great from the beach. Definitely worth paying to snorkel with the turtles in the bay which are protected.
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Hinta yötä kohden alkaen:885 AED
Lähetetty20.3.2026
Ronzo
Family of four (including 2 teens) stayed at the Conrad in room 3307 for one week. We had an ocean-view, 2 Queen room and opted for the Ceiba Club. The room was one of the better-sized and laid-out rooms we have enjoyed on vacation.
The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible.
The bay in front offered very good snorkeling with several large reefs that held many schools of interesting fish. We also saw rays of various sizes out there too, which was exciting. Beach chairs were always available, which was a surprise, as we read that it could be problematic.
Food and drink at the Ceiba Club were worth the extra cost. We lived out that the first several days that the resort wasn't busy, so Ceiba offered à la carte food from the restaurants. We also benefited from Hilton Gold status, so we were able to rotate two of our family through the amazing breakfast buffet at Arbolea.
We had dinners at Marakea (Mediterranean) and Autor (Michelin Mexican restaurant). Both were good, but Autor stood out.
Would return for sure.
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Hinta yötä kohden alkaen:980 AED
Lähetetty17.1.2024
Vieraskäyttäjä
The hotel is pretty and clean, I can tell it’s newly opened. But the staffs definitely needed more training. The pool is pretty small, you can’t really swim in there. The jacuzzi was out of service, they don’t provide towel at the pool, even if you asked, they said they were going to get it but they never came back. Service is poor I would say.
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Hinta yötä kohden alkaen:510 AED
Lähetetty18.3.2024
Beta0415
Excellent room and surroundings. The balcony is spacious and directly facing a sunset. There are two restraunts and two public pools for amenities. Great staff, great food, great facility. The hotel is bigger than it looks. Good price overall, though the beech might be a little far for people who didnt rent bikes/cars.
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Hinta yötä kohden alkaen:241 AED
Lähetetty5.4.2024
Vieraskäyttäjä
It’s a shame that such a beautiful property with gorgeous beach is so purely run! Read other bad reviews re service, didn’t think it really could be a 1 star bad. Oh yes, it totally was!
1. To my surprise, the staff didn’t speak English. With the exception of a front desk employee.
2. We could not even order a meal! Hotel was very slow, no guests and still we had to wait on average 45 min. One night for 1.5 hours for a simple meal for 2.
They encouraged to order online since there were no waiters to be found. But then no one replied to online orders either. Saw a guy from the kitchen cleaning sea weeds on the beach around lunch time, as a result, lunch order wasn’t placed. And it goes on and on.
Found much better places outside the hotel to eat with very good service (ex. El Tabano 0.2 miles away).
3. Everything is overpriced which we already knew, so the expectation was to get at a minimum decent service so it is worth it. That did not happen.
4. Rude unapologetic unwelcoming staff. (Language barrier perhaps).
Traveled to Mexico a number of times, to the Cancun area. Never had an issue! This was a weird place.
I would not recommend it based on service.
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Hinta yötä kohden alkaen:765 AED
Lähetetty22.12.2023
Vieraskäyttäjä
Hotel tres bien moderne et propre!
Sauf lit petit pour 2 personne et chambres très petite! Tulum restaurant très dispendieux sur le bord de la plage
Recommande le secteur aldea sama a1 km de hotel motto
Restaurant un peut plus raisonnable
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Hinta yötä kohden alkaen:228 AED
Lähetetty20.12.2024
CARESSEAshlei
Beautiful hotel!! Spent an amazing week in a villa with my husband and we will never forget it. Our room was leaking a bit with the rain. Overall a wonderful experience. The museum was beautiful and the other location was well worth the drive to visit if you have a car.
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Hinta yötä kohden alkaen:860 AED