Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty11.8.2025
Sunny on the Road
The service is excellent! The serve, food, room, and other items are impressive.
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Hinta yötä kohden alkaen:84 223 RUB
Lähetetty17.12.2025
Vieraskäyttäjä
Absolutely loved this hotel! The interiors are stunning and rooms are spacious and well decorated with ample amenities. The staff is very warm and welcoming. The breakfast spread was the best I’ve had in Japan … includes very good ala carte options as well.
Would definitely recommend to all visiting Kyoto.
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Hinta yötä kohden alkaen:29 774 RUB
Lähetetty18.3.2025
Vieraskäyttäjä
Excellent hotel, great facilities, friendly staff, clean and tidy, very comfortable to stay, will come again next time
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Hinta yötä kohden alkaen:73 622 RUB
Lähetetty6.10.2024
Vieraskäyttäjä
Huone on hieno, puhdas ja tilava.
Sijainti on loistava, aivan lähellä Kioton asemaa, kätevä mennä kaikkialle
Täydelliset mukavuudet, mukaan lukien kuuman lähteen pesutupa
Kiinalainen palvelu, erityinen kiitos TYE:lle kadonneen PAD:n löytämisestä, joka tietää sen löytämisen tunteen~
Suosittelen vahvasti, pysyn täällä taas ensi kerralla! 😜
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Hinta yötä kohden alkaen:8 722 RUB
Lähetetty26.9.2025
Adari
Everything was good except the service in hotel restaurants, which was exceptionally bad:
1) breakfast: waited for food for 40 mins, reminded the server 2 times - still nothing;
2) bar: a too long wait for a cocktail. the server said that as apology said cocktail won’t be in included in the bill… but it was there;
3) afternoon tea: told the staff that I dislike dairy products, but have no allergy. So, for example I can eat most sweets, but not the ones with a strong taste of mascarpone cream. In the end they gave me just a plate of fruit and when I remninded them of the above they… did nothing ) I stayed at this hotel and had afternoon tea there last year too - everything was fine then.
All of the above are 3 different restaurants inside the hotel, so I wouldn’t recommend going to any restaurant there. In all other aspects except services related to food the hotel is good.
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Hinta yötä kohden alkaen:26 103 RUB
Lähetetty17.1.2026
Vieraskäyttäjä
Superb experience in Nohga. Everything here has been curated very carefully, you can tell the people or group behind this whole hotel concept really put in so much thought for their guests.
Absolutely loved my entire stay here. I eat breakfast at their bakery every morning. Love their customisable bagels, mortadella sandwich, salted bun and cinnamon mochi donut. Chocolate mochi donut was a little too sweet. Americano and matcha latte were great.
Thoroughly enjoyed their rooftop bar every night (opens till 12am). Awesome vibes, very romantic atmosphere. Staff are sweet, gives heat packs and blankets to keep us warm. Warm cocktails are a must during winters. You can order any random cocktails and they all taste so good.
The distance from the train station to this hotel is quite a distance but I think the overall experience you get in this hotel makes the walk a worthwhile one. Def recommending this hotel to my friends who wanna come to Kyoto.
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Hinta yötä kohden alkaen:10 877 RUB
Lähetetty19.2.2026
The Travel Hunter
Outstanding experience at Hotel Granvia Kyoto. Staying here made our Kyoto trip effortless, especially with the hotel located right above Kyoto Station. Trains, buses and shopping are just steps away, which saved us so much time and energy.
The hospitality was excellent. The staff were polite, attentive and very efficient, making us feel welcomed immediately. Check in was smooth and the overall service throughout our stay was consistently professional. The room was spacious, spotless and very comfortable, perfect for resting after a full day of sightseeing.
This hotel combines prime location with refined service and comfort. I would gladly stay here again and highly recommend it to anyone visiting Kyoto. Truly a five star experience.
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Hinta yötä kohden alkaen:10 827 RUB
Lähetetty13.12.2025
Stccs
Location : prefer , lots of shopping and dinning
Service : great, we met a staff from Hong Kong, Cantonese speaking , very friendly
Executive lounge: food not a lot of options but taste good
Room : clean and good condition
Breakfast : I try both lounge and buffet , omelet is good , others fair
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Hinta yötä kohden alkaen:22 281 RUB
Lähetetty25.11.2024
Ahmet Zeki
Dear Sir/Madam,
I recently had the opportunity to stay at your hotel, and I would like to share my experience with you. First and foremost, I want to express my gratitude for the exceptional design and comfort your property offers. Kengo Kuma’s architectural brilliance, with its use of natural wood, thoughtful lighting, and integration of art pieces, creates a stunning and serene atmosphere. Additionally, the comfort of the rooms, the quality of the materials, the size of the beds, and the premium linens were truly impressive. In terms of design and comfort, your hotel sets a remarkable standard.
However, I did encounter several service-related issues that I believe could be addressed to enhance the overall guest experience. I would like to share these points in the hope that they are helpful for future improvements:
1. Breakfast Lounge and Sushi Area: The proximity of these two areas creates a strong odor upon entering, which can be unpleasant. Improved ventilation could easily mitigate this issue.
2. Food and Beverage Service After Breakfast: The lack of food and beverage service after breakfast hours was inconvenient. At the very least, providing a space for guests to enjoy tea or coffee would be a welcome addition.
3. Room Service Availability: After a long journey, I was surprised to learn that room service was unavailable and that only rice balls could be provided. Expanding room service options would greatly improve the guest experience.
4. Flexibility with Breakfast Hours: Due to the time difference, I arrived slightly late for breakfast at 10:10 AM and was informed that nothing could be served. Even my request for tea did not receive a clear response. Greater flexibility in accommodating guests dealing with jet lag would be highly appreciated.
5. Lobby Services: The inability to offer anything to drink or even host a guest in the lobby felt restrictive. This could be improved to make the lobby a more welcoming space.
6. Spa Experience: I was unable to experience the renowned Banyan Tree spa as it was fully booked. Expanding spa reservation availability would help meet guest expectations for this signature offering.
In summary, while the hotel excels in design and comfort, the service offerings seem to be constrained by rigid rules and limited hours, which can detract from the overall guest experience. I strongly believe that adopting a more flexible, guest-centered approach would significantly enhance satisfaction.
If the above issues were addressed, I would certainly consider staying at your hotel again during my next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards.
Best regards, next visit to Kyoto. Once again, I want to thank you for the exceptional design and comfort provided during my stay and hope that these suggestions contribute to further elevating your standards.
Best regards,
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Hinta yötä kohden alkaen:75 840 RUB
Lähetetty8.10.2025
Vieraskäyttäjä
The hotel is in a very convenient location, close to the Shijo Kawaramachi area with plenty of shops and restaurants nearby. The room was clean and well-maintained, making the stay comfortable and pleasant. The staff were friendly and helpful, and the check-in and check-out process was smooth. Although the facilities are relatively simple, they include everything necessary for a short trip or business stay. Overall, it was a great experience with good value for money. I would recommend this hotel to anyone visiting Kyoto.
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Hinta yötä kohden alkaen:5 677 RUB