Hotellit aamiaisella kohteessa Medina

"The housekeeping was great. Service during check in was fast and no hassle. The hotel is so near to gate 338 of the Mosque and this is great for elderly people Breakfast was awesome, a variety of menu, omelette prepared by the chef who always smile is delicious. I enjoyed having breakfast while sitting facing the Prophet Mosque. Will definitely stay here again. Please make the hotel website accessible and customer friendly to enable us to book direct to the hotel."

"Cleanliness of room is acceptable however furniture is dated and carpet looks old, dusty and worn out. Definitely the standard does not stand up to an accor hotel standard. Was really disappointed when we entered the room. Will not book this hotel again if we visit madinah as there are other newer hotels nearby."

"Excellent, clean hotel with a good location. The only disadvantages are that some of the room service staff are uncooperative and take time to serve even after requesting. The strange thing is that one of them lies and claims that we refuse the service. Most of the things we ask for, we say they are not available, and the coffee capsules are delayed from the restaurant, unfortunately."

"We stayed here for only 1 night because we were disappointed with our previous hotel. Turns out it's the best decision & we regret not doing it earlier. The location was excellent, just 3 mins walking to Masjid Al Nabawi. Although the room is quite small, we are very happy because of the cleanliness of the room & bathroom. This hotel should be rated more than 1-star. Will definitely stay here again in the future & recommend this hotel to my friends & family."

"Overall, I had a pleasant stay. I did find some hair on the bed sheet on the first day, but aside from that, everything was fine. The room has an amazing view of the Haram and the staff are great, especially Mr Muotaz and Mr Mumin. They’re very friendly and easy to talk to. Some staff may take a bit of time to understand requests, so you might need to be patient and follow up. If the room cleaning could be improved, I’d definitely give it a 5. Overall, I had a great stay in Madinah."

"My recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances. The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable. As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram. Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times. Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day. Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city."